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Remote Virtus Jobs (NOW HIRING)

Remote Virtus information

What are Remote Virtus?

Remote Virtus are virtual assistants who provide a range of administrative, creative, or technical support services to clients from a remote location. They typically handle tasks such as scheduling, email management, data entry, customer support, and more, all via digital communication tools. The flexibility and cost-effectiveness of hiring Remote Virtus make them popular among businesses and entrepreneurs who do not require full-time, on-site assistance.

What are some common challenges faced by professionals working in remote virtual assistant roles, and how can they be addressed?

Remote virtual assistants often face challenges such as maintaining clear communication with clients, managing multiple priorities across time zones, and staying self-motivated without direct supervision. To address these, it's important to establish regular check-ins, use effective project management tools, and set clear boundaries between work and personal time. Building strong organizational habits and leveraging collaboration platforms can significantly improve productivity and client satisfaction.

What are the key skills and qualifications needed to thrive as a Remote Virtual Assistant, and why are they important?

To thrive as a Remote Virtual Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by experience or training in office management. Familiarity with productivity tools such as Google Workspace, Microsoft Office Suite, and project management software like Trello or Asana is typically required. Exceptional communication, time management, and problem-solving skills help you effectively support clients and manage multiple priorities remotely. These abilities are crucial for delivering reliable, efficient assistance and maintaining productivity in a virtual work environment.

What is the difference between Remote Virtus vs Remote Virtus Customer Support Specialist?

AspectRemote VirtusRemote Virtus Customer Support Specialist
Required CredentialsHigh school diploma or equivalent, relevant certificationsHigh school diploma, customer service certifications preferred
Work EnvironmentRemote, flexible hours, team collaboration toolsRemote, focused on customer interaction, support software
Employer & Industry UsageTech, e-commerce, service industriesCustomer service departments across various industries
Search & Comparison IntentGeneral remote work rolesCustomer support roles specifically

Remote Virtus is a broad remote work role, often involving various tasks across industries, while Remote Virtus Customer Support Specialist focuses specifically on customer service functions. Both roles are remote, but the specialist position emphasizes customer interaction and support skills.

More about Remote Virtus jobs
What cities are hiring for Remote Virtus jobs? Cities with the most Remote Virtus job openings:
What are the most commonly searched types of Virtus jobs? The most popular types of Virtus jobs are:
What states have the most Remote Virtus jobs? States with the most job openings for Remote Virtus jobs include:
Client Service Associate, Mutual Fund Service Desk

Client Service Associate, Mutual Fund Service Desk

Virtus Investment Partners

Remote

$59K - $64K/yr

Other

Posted 24 days ago


Job description

Virtus is dedicated to the success of employees and helping everyone on our team achieve their goals.
We are a dynamic, fast-growing organization with the resources of a large firm and the innovative environment of an entrepreneurial company that promotes collaboration and employee engagement. Every member of our team is empowered to make a tangible impact in offering clients high-quality investment strategies to meet their financial needs and delivering value for our shareholders.
We are an organization where employees can thrive personally and professionally. Professional development opportunities help employees enhance their skills and grow in their careers. Meaningful financial rewards and a comprehensive package of benefits support employees at every stage of life and encourage work-life balance, and physical, emotional and mental well-being.
We believe in the value of a diverse, inclusive, and respectful work environment and are committed to making a positive impact in the communities where we live and work.
Job Description
The Fund Services team is responsible for a variety of functions including client center and written communications; implementation of policies and procedures; oversight of Fund service providers and financial intermediaries; market timing analysis; reconciliation and reporting for financial intermediary sub transfer agency payments; preparation of fund announcements; and other regulatory tasks, as required. This role must be knowledgeable and trained to service multiple product lines including open-end and closed-end funds, college access savings, variable insurance funds, offshore mutual funds, and corporate stock clients.
Primary Job Responsibilities:

  • Provide accurate, time-sensitive, and cost-effective services to our mutual funds, college access 529, and offshore clients as well as company stockholders, and intermediaries through inbound calls via the call center or written inquiries that enhance client service and contribute to the overall success of our business.
  • Work closely with outsourced service providers (BNY Mellon, Computershare, Broadridge, etc.) to ensure adherence to high quality and quantity standards. Research and provide information on operational processes as required and ensure service providers' policies and procedures are being followed.
  • Draft policies and testing procedures to adhere to industry and compliance standards. Work closely with Mutual Fund Services management to ensure compliance and operational processes are developed and functional and that they satisfy new or changing corporate policies, SEC, FINRA, or other applicable industry or regulatory regulations.
  • Provide ongoing research of the mutual fund industry to keep current with industry standards, laws, and regulations.
Ideal Qualifications:
  • Bachelor's degree preferred.
  • FINRA Series 6 required (within 6 months of hire).
  • Mutual fund experience as well as transfer agency service provider expertise is preferred.
  • Effective interpersonal communication skills (oral/written) with demonstrated ability to collaborate and positively influence diverse audiences internally and externally at all levels of the organization.
  • Able to independently multitask and rapidly change focus as business needs dictate.
  • Fluent in general office software including but not limited to Word, Excel, and report writing tools and the strong potential to independently develop new software skills.

The salary range for this role is $59,000 to $64,000.
The starting salary offer will vary based on the applicant's education, experience, skills, abilities, geographic location, internal equity, and alignment with market data. This position is also eligible to participate in the annual incentive plan.
This position requires U.S. citizenship or lawful permanent residency (Green Card holder) as a condition of employment. We are unable to sponsor work visas or provide support for OPT/CPT programs for this role.
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