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Remote Virtual Receptionist Jobs in Rochester, MN

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Rochester, MN

Remote Virtual Receptionist information

See Rochester, MN salary details

$10

$18

$25

How much do remote virtual receptionist jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for remote virtual receptionist in Rochester, MN is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.29 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A remote virtual receptionist can increase earnings by working multiple shifts, gaining specialized skills, or handling high-volume client accounts. Earning $2000 weekly typically requires consistent full-time hours, excellent communication skills, and experience with scheduling or customer management tools.

How to make 1000 a week remotely?

A remote virtual receptionist can earn $1,000 a week by working multiple clients or shifts, often requiring strong communication skills and familiarity with phone systems or scheduling software. Increasing income may involve gaining experience, offering specialized services, or working longer hours, but consistent high earnings depend on client demand and hourly rates typically ranging from $10 to $25 per hour. Building a reputation and expanding your client base can help reach higher weekly earnings.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a Remote Virtual Receptionist, and why are they important?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

Is AI replacing receptionists?

AI technology is increasingly used to automate certain receptionist tasks such as scheduling, answering common inquiries, and managing appointments. However, virtual receptionists still require human oversight for complex interactions, personalized service, and handling sensitive situations, making AI a complement rather than a complete replacement in many roles.

How to become a virtual receptionist?

To become a virtual receptionist, you typically need strong communication and organizational skills, proficiency with office software and communication tools, and a high school diploma or equivalent. Some employers may prefer prior customer service experience or familiarity with scheduling and phone systems. Training is often provided, and the role usually involves working remotely with flexible hours.
What are the most commonly searched types of Virtual Receptionist jobs in Rochester, MN? The most popular types of Virtual Receptionist jobs in Rochester, MN are:
What are popular job titles related to Remote Virtual Receptionist jobs in Rochester, MN? For Remote Virtual Receptionist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Rochester, MN look for? The top searched job categories for Remote Virtual Receptionist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Virtual Receptionist jobs? Cities near Rochester, MN with the most Remote Virtual Receptionist job openings:
Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Rochester, MN as of July 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,668 per year, or $18.1 per hour.
Field Customer Care Rep

Field Customer Care Rep

Lennar

Rochester, MN • Remote

$32.96 - $37/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 hours ago

Lennar rating

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

19th of 79 rated construction

Job description

Customer Care Representative

We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an
extraordinary experience for our Homeowners, Communities, and Associates by building quality homes
and providing exceptional customer service, giving back to the communities in which we work and live in,
and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has
been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the
United States.

Join a Company that Empowers you to Build your Future
The Customer Care Representative is a key member of the Lennar Customer Care Team, providing
warranty and service support to Homeowners through digital channels. The role is dedicated to
enhancing Customer Satisfaction by responding to Homeowner service requests quickly and
professionally using remote assessment, digital communication, and virtual technology. Clear and
proactive communication with Homeowners, field teams, and Trade Partners is essential for timely and
effective issue resolution.

Your Responsibilities on the Team
Professionally and promptly handle requests by contacting the Homeowner after reviewing
provided documentation, homesite and case history to ensure familiarity with the matter.
Use remote assistance tools to patiently guide Homeowners through troubleshooting,
investigative and resolution steps.
Share guidance on warranty coverage, out-of-warranty items, and self-help solutions.
Document and maintain all findings, including pertinent documents, photos, and correspondence
using provided technology to ensure thorough case documentation.
Determine the scope of work for warranty repairs, troubleshoot and resolve minor issues
remotely, and coordinate with Trade Partners for further action.
Ensure repairs are completed and Homeowners are satisfied through knowledgeable, friendly,
and proactive support.
Deliver comprehensive support in accordance with Lennar's warranty policies and quality
standards.
Process back charges and EPOs to ensure prompt payment of Trade Partners as needed.
Proactively remedy any trade partner scheduling, communication, or payment related issues.
Participate in after-hours on-call rotation and expedite emergency repairs, as directed by
management.
Perform additional duties as assigned to support the overall success of the division.
Requirements
Minimum High School or GED required.
Excellent verbal and written communication skills.
Prior customer service experience required, preferably with a homebuilder.
Must possess good organizational and time-management skills, and understand technical
aspects of residential construction.
Availability to work flexible hours based on business needs, including evenings, weekends, and
holidays.
Able to analyze problems, determine solutions, and produce desired outcome.
Intermediate to advanced PC skills (Microsoft Word and Excel).
Must possess professional attitude to represent company in a positive manner.
Contacts
Daily interaction with various division personnel, outside agencies, business partners, consultants
and homeowners. Regular contact with the public. Frequent external contacts where matters
discussed require resourcefulness, patience, clarity and tact.
Physical & Office/Site Presence Requirements:
This is primarily a sedentary office position which requires the incumbent to have the ability to
operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25
lbs. Finger dexterity is necessary.
This description outlines the basic responsibilities and requirements for the position noted. This is not a
comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may
change at any time with or without notice.
Lennar is an equal opportunity employer and complies with all applicable
federal, state, and local fair employment practices laws
#LI-CC1
#CB-CON
  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.


General Overview of Compensation & Benefits:

We reasonably expect the base compensation offered for this position to range from an hourly rate of $32.96 - $37, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar

At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.

Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

What Lennar employees say

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About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

Social media

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