ZipRecruiter

Log In

2

Remote Virtual Receptionist Jobs in Maple Grove, MN

Visana Health

Clinic Receptionist

Minneapolis, MN · Remote

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

About Visana Health Visana Health is a virtual women's health clinic offering comprehensive ... Deliver high-quality remote support via chat, phone, and email, serving as one of the first ...

Posted today

Visana Health

Clinic Receptionist

Minneapolis, MN · On-site +1

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Description About Visana Health Visana Health is a virtual women's health clinic offering ... Deliver high-quality remote support via chat, phone, and email, serving as one of the first ...

New

Integrityfex

Client Services Representative

Minneapolis, MN · Remote

$16.75 - $22.75/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

Posted today

Ameriprise Financial

Customer Professional II-U

Minneapolis, MN · Remote

$20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

For remote agents, access to high speed internet with speeds sufficient to support the responsibilities of the role Preferred Qualifications * Previous customer service experience. * Product-specific ...

All JobsReceptionist JobsRemote Virtual Receptionist JobsRemote Virtual Receptionist Jobs in Maple Grove, MN

Remote Virtual Receptionist information

See Maple Grove, MN salary details

$10

$18

$25

How much do remote virtual receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote virtual receptionist in Maple Grove, MN is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.43 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are popular job titles related to Remote Virtual Receptionist jobs in Maple Grove, MN?

For Remote Virtual Receptionist jobs in Maple Grove, MN, the most frequently searched job titles are:

What job categories do people searching Remote Virtual Receptionist jobs in Maple Grove, MN look for?

The top searched job categories for Remote Virtual Receptionist jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Remote Virtual Receptionist jobs?

Cities near Maple Grove, MN with the most Remote Virtual Receptionist job openings:

Remote Virtual Receptionist jobs near you
Infographic showing various Remote Virtual Receptionist job openings in Maple Grove, MN as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,944 per year, or $18.2 per hour.

Clinic Receptionist

Visana Health

Minneapolis, MN • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 hours ago

Posted today

Job description

About Visana Health

Visana Health is a virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more.


About The Job

As we continue to grow, we are looking for a dynamic and experienced Clinic Receptionist who will report into our Revenue Cycle and Billing Manager and help keep our clinic running smoothly. This person will not only be front facing answering phones and helping field questions from our patients but also continue to offer our concierge level of care with various back office duties and special projects.


Key Functions & Responsibilities (included But Not Limited To):

  • Deliver high-quality remote support via chat, phone, and email, serving as one of the first responders to any inbound questions or requests priority items get a proper response.
  • Answer main clinic phone, fielding questions from patients and insurance companies.
  • Prep patient charts and confirm insurance eligibility ahead of appointments.
  • Assist in research and completion of patient referral requests.
  • Answer any questions or concerns about referrals with patients via intercom.
  • Update patient records in Athena.
  • Collect patient payments over the phone when required.
  • Reschedule patients when a provider calls in sick of reschedules
  • Work through the list of patients who did not schedule a follow- up (tickler list) to see what the obstacle might be.
  • Run clinic reports for the practice manager for weekly and monthly meetings
  • Troubleshoot and handle any issues within Athena, Aircall or Intercom for the care coordinator team.
  • Assist in any special projects as needed.
  • Provides quality customer service - follows HIPAA rules and regulations.



Requirements:

Qualifications

  • Experience with multitasking and reprioritizing priorities as needed.
  • 4+ years experience in customer service and answering phones.
  • Preferred experience with Athena, Intercom and GoogleSuite.
  • Bachelor's degree preferred or clinical experience in healthcare.
  • Self-starter with exceptional attention to detail, strong verbal and visual communication skills, and a track record of executing cross-functional
  • Passion for health, wellness, and the future of healthcare innovation

Benefits & Details

  • Compensation: $18-20/hr
  • Fully Remote
  • Comprehensive medical, dental, and vision insurance
  • HSA & FSA options
  • 401(k)
  • Work alongside a passionate, mission-driven team transforming women’s healthcare
  • Benefit perks like Wellhub and Talkspace


As part of your role, you may come into contact with sensitive patient information governed by HIPAA. Visana will provide security and privacy training.


Why Join Visana Health?

Women’s health has been treated like a narrow set of “moments” for far too long. Visana is building something bigger: whole-person care across life stages, with deep clinical expertise in complex, high-cost conditions like menopause, endometriosis, and PCOS.

In this role you will help design experiences that allow patients to access care more easily and receive the support they need. Your work will directly shape how members engage with Visana and how clinicians deliver care through our platform.


Commitment to Diversity

Visana Health is a proud Equal Opportunity Employer. We actively value diverse voices and backgrounds and welcome applicants regardless of race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any legally protected characteristics.