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Remote Telephone Operator Jobs in Rochester, MN (NOW HIRING)

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$16.25 - $22/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. * Share guidance on warranty coverage, out-of-warranty items, and self-help ...

Lennar Homes

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

Use remote assistance tools to patiently guide Homeowners through troubleshooting, investigative and resolution steps. Share guidance on warranty coverage, out-of-warranty items, and self-help ...

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

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Remote Telephone Operator information

See Rochester, MN salary details

$9

$18

$25

How much do remote telephone operator jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for remote telephone operator in Rochester, MN is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Rochester, MN? For Remote Telephone Operator jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Rochester, MN look for? The top searched job categories for Remote Telephone Operator jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Telephone Operator jobs? Cities near Rochester, MN with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you

Remote Customer Service Representative - Travel

Hallford Travels

Rochester, MN • Remote

$16.25 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Position Overview We are looking for friendly, dependable, and service-focused individuals to join our team as a Customer Service Representative – Travel . In this role, you will support clients with travel-related inquiries, assist in coordinating travel arrangements, and help guide travelers through the planning process. This opportunity is ideal for individuals who enjoy helping others, communicate effectively, and are interested in working within the travel industry while operating in a remote environment.

Client Support & Travel Assistance As part of the role, you will: Answer client questions and provide helpful travel-related information Communicate with travel suppliers to confirm reservations and important travel details Maintain accurate records of client interactions and travel bookings Stay updated on travel promotions, supplier updates, and destination information Provide assistance to clients both before and after their travel Skills & Qualifications Successful candidates typically demonstrate: Strong customer service and communication abilities The ability to work independently in a remote setting Comfort using email, online platforms, and basic computer tools Strong organization and attention to detail A positive attitude and professional communication style Previous experience in customer service or travel is helpful, but not required . What You'll Receive Remote work opportunity Flexible scheduling options Access to travel industry training and learning resources Ongoing support from an experienced travel team Travel industry perks and supplier discounts when available #J-18808-Ljbffr

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