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Remote Virtual Receptionist Jobs in Addison, TX (NOW HIRING)

Customer Service Rep

Arlington, TX · On-site +1

$14.50 - $19.50/hr

Set virtual appointments and conduct benefits presentations * Educate clients on available programs ... Full benefits package after initial period * 100% remote work no commuting required * Flexible work ...

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Remote Virtual Receptionist information

See Addison, TX salary details

$9

$17

$23

How much do remote virtual receptionist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote virtual receptionist in Addison, TX is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.33 per hour, depending on experience, location, and employer.

What is a remote virtual receptionist?

A remote virtual receptionist is a professional who manages calls, schedules appointments, and performs administrative tasks for businesses from a remote location, rather than working on-site. They typically handle tasks such as answering phones, taking messages, forwarding calls, and providing customer service. This role enables businesses to have reliable front desk support without the need for a physical receptionist in the office. Virtual receptionists often use specialized software and communication tools to perform their duties efficiently. They are commonly hired by small businesses, medical practices, law firms, and other organizations seeking flexible and cost-effective administrative support.

What are some common challenges faced by remote virtual receptionists and how can they be addressed?

Remote virtual receptionists often face challenges such as managing multiple clients' expectations, handling high call volumes, and maintaining clear communication without in-person cues. Staying organized with digital tools, following detailed scripts or guidelines, and regularly coordinating with client teams can help overcome these obstacles. Additionally, establishing a quiet and professional home workspace and participating in ongoing training ensures consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a remote virtual receptionist?

To thrive as a Remote Virtual Receptionist, you need excellent communication skills, attention to detail, and experience with administrative tasks, often supported by a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and CRM tools is typically required. Outstanding organizational skills, professionalism, and the ability to multitask set top performers apart in this role. These skills ensure efficient client interactions, accurate information handling, and smooth daily operations in a remote environment.

What is the difference between Remote Virtual Receptionist vs Remote Customer Service Representative?

AspectRemote Virtual ReceptionistRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsCustomer service training, communication skills
Work EnvironmentHome office, client officesHome office, call centers
Industry UsageAdministrative support, front desk dutiesCustomer support, sales, technical support
Common Search IntentScheduling, answering calls, front desk tasksHandling customer inquiries, troubleshooting

The Remote Virtual Receptionist primarily handles front desk tasks like answering calls and scheduling, while the Remote Customer Service Representative focuses on assisting customers with inquiries and support. Both roles require strong communication skills and can be performed remotely, but they serve different functions within a business.

What are popular job titles related to Remote Virtual Receptionist jobs in Addison, TX? For Remote Virtual Receptionist jobs in Addison, TX, the most frequently searched job titles are:
What job categories do people searching Remote Virtual Receptionist jobs in Addison, TX look for? The top searched job categories for Remote Virtual Receptionist jobs in Addison, TX are:
What cities near Addison, TX are hiring for Remote Virtual Receptionist jobs? Cities near Addison, TX with the most Remote Virtual Receptionist job openings:

$39K - $51K/yr

Full-time

Posted 8 days ago


Job description

Summary
This announcement is open to current or former federal employees and specific hiring authorities.
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.
As needed, additional positions may be filled using this announcement.
Learn more about this agency
Duties
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If selected for this position, you will join a well-respected team serving as a Information Receptionist in the United States Attorney's Office for the Northern District of Texas. Typical work assignments will include, but are not limited to:
-Receiving incoming telephone calls and visitors entering the office to provide necessary information and establish contacts with appropriate departments.
-Responding to internal and external inquiries, providing general information regarding office programs.
-Receiving, reviewing, and distributing incoming and outgoing mail.
-Coordinating with office staff to ensure coverage of daily operations.
-Monitoring and maintaining miscellaneous data files.
-Maintaining adequate levels of mailing and shipping supplies.
-Assisting with other administrative functions as assigned by the supervisor.
Responsibilities will increase and assignments will become more complex as your training and experience progress.
Requirements
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Conditions of employment
  • You must be a United States Citizen or National.
  • You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
  • You may be required to complete a probationary or trial period. See "Additional Information" for specific details.
  • Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
  • You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
  • Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement
  • A USA Hire assessment is required. An email will be sent with additional information after you submit your application. You will have 48 hours from the closing date of this announcement to complete the assessment.

Qualifications
To qualify for the position of Information Receptionist (OA), at GS-0304-4, you must meet the basic qualification requirements listed below.
GS-4: To be eligible at the GS-4 level, you must meet at least ONE of the following conditions, as defined below: General Experience, Education, OR a combination of Education and Experience.
General Experience: General Experience is defined as experience performing various clerical/administrative duties in support of the operation of an office. Examples of general experience include: receiving telephone calls and visitors to the office; responding to inquiries and providing general information; utilizing word processing applications and other software to input, organize, share, and access information.
Education: Successfully completed two years of education above the high school level.
Combination Experience and Education Successfully completed education above the high school level and general experience may be combined to meet the qualification requirements at the GS-04 grade level. To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).To be qualified, you must type at least 40 words per minute based on a 5 minute sample with three or fewer errors. (A typing test may later be required.)
You MUST meet all qualification requirements, including time-in-grade, by the 08/13/2026 of this announcement.
Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.See the Required Documents section for important notes about what must be included in your resume.
After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required of you. You will have 48 hours from the closing date of this announcement 08/13/2026 to complete the assessment as this assessment is part of your application.
Education
If you are relying on your education to meet qualification requirements, please see the statements below.
Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education, in order for it to be creditable towards your qualifications. Therefore, provide only the attendance and/or degrees from accredited institution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying. For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website. If you are qualifying on foreign education, you MUST submit proof of creditability of education as evaluated by a credentialing agency. Transcripts must be uploaded with your application to verify education. All documentation must be in English or include an English translation.
Additional information
Additional selections may be made from this announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
Career Transition Programs (CTAP or ICTAP):
These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
  1. Meet CTAP or ICTAP eligibility criteria;
  2. Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and
  3. Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

Probationary or Trial Period (as applicable): As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:1) your performance and conduct;2) the needs and interests of the agency;3) whether your continued employment would advance organizational goals of the agency or the Government; and4) whether your continued employment would advance the efficiency of the Federal service.Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: https://www.justice.gov/jmd/media/1425556/dl?inline.
DOJ Reasonable Accommodation Policy: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy
Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.