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Remote Video Game Support Jobs in Virginia (NOW HIRING)

Beacon Talent

Remote Psychiatrist

Lexington, VA · Remote

$150 - $200/hr

Conduct comprehensive initial psychiatric evaluations via video * Provide ongoing medication ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

New

Beacon Talent

Remote Psychiatrist

Cumberland, VA · Remote

$150 - $200/hr

Conduct comprehensive initial psychiatric evaluations via video * Provide ongoing medication ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

New

ForgeFit

Remote Inside Sales Representative

Hampton, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct virtual consultations with prospects via phone, video, and email * Educate potential ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

ForgeFit

Remote Inside Sales Representative

Virginia Beach, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct virtual consultations with prospects via phone, video, and email * Educate potential ... Collaborate with fulfillment and support teams to ensure a seamless client experience * Meet or ...

Promoted2

Remote Insurance Agent

Richmond, VA · Remote

$60K - $110K/yr

Reliable high-speed internet and video conferencing setup Preferred * Prior experience in sales ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Virginia Beach, VA · Remote

$60K - $110K/yr

Reliable high-speed internet and video conferencing setup Preferred * Prior experience in sales ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Promoted2

Remote Insurance Agent

Norfolk, VA · Remote

$60K - $110K/yr

Reliable high-speed internet and video conferencing setup Preferred * Prior experience in sales ... These tools support and do not replace human decision-making. By applying, you consent to the ...

Vector Security

Data Support Representative

Gainesville, VA · On-site +1

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Gainesville, VA (hybrid) or US Remote The work schedule for this position is Monday, Tuesday ... video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division ...

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Showing results 21-40

All JobsVideo Game Support JobsRemote Video Game Support JobsRemote Video Game Support Jobs in Virginia

Remote Video Game Support information

What is the difference between Remote Video Game Support vs Remote Game Tester?

AspectRemote Video Game SupportRemote Game Tester
Required CredentialsCustomer service skills, gaming knowledge, technical troubleshootingGaming knowledge, attention to detail, sometimes specific game knowledge
Work EnvironmentCustomer support centers, remote support via chat or phoneRemote, testing environments, often flexible hours
Employer & Industry UsageGame developers, publishers, support agenciesGame studios, testing companies, publishers
Common Search & Comparison IntentCustomer support roles, troubleshooting jobsQuality assurance, testing roles

Remote Video Game Support involves assisting players with technical issues, account problems, and gameplay questions, requiring customer service skills and gaming knowledge. Remote Game Testers focus on playing games to identify bugs and provide feedback, emphasizing attention to detail. Both roles are remote and industry-related but serve different functions within the gaming industry.

What are the key skills and qualifications needed to thrive as a remote video game support specialist?

To thrive as a Remote Video Game Support specialist, you need strong problem-solving abilities, knowledge of gaming platforms, and experience with customer service, often supported by familiarity with popular games and a high school diploma or equivalent. Proficiency with ticketing systems, live chat tools, and troubleshooting software is typically required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are vital for efficiently resolving player issues, ensuring user satisfaction, and maintaining a positive reputation for the game or company.

What are some common challenges faced by remote video game support professionals, and how can they effectively address them?

Remote Video Game Support professionals often encounter challenges such as troubleshooting complex technical issues without direct access to user devices, managing high volumes of support tickets during game launches or updates, and communicating clearly with players who may be frustrated. To address these challenges, it's important to develop strong problem-solving skills, remain patient and empathetic, and use available knowledge bases and escalation procedures efficiently. Regular collaboration with development and QA teams also helps ensure issues are resolved effectively and feedback is communicated to improve the player experience.

What is a remote video game support?

A Remote Video Game Support job involves assisting players of video games with troubleshooting technical issues, answering gameplay questions, and resolving account or billing concerns. Support agents in this role interact with customers primarily via online channels such as chat, email, or sometimes phone, all while working from a remote location. This position requires strong communication skills, a good understanding of gaming platforms, and patience in handling player concerns. It is ideal for individuals who are passionate about video games and enjoy helping others solve problems. Training is typically provided by employers to familiarize agents with specific games and support protocols.

What are the most commonly searched types of Video Game Support jobs in Virginia?

The most popular types of Video Game Support jobs in Virginia are:

What are popular job titles related to Remote Video Game Support jobs in Virginia?

For Remote Video Game Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Video Game Support jobs in Virginia look for?

The top searched job categories for Remote Video Game Support jobs in Virginia are:

What cities in Virginia are hiring for Remote Video Game Support jobs?

Cities in Virginia with the most Remote Video Game Support job openings:

Remote Video Game Support jobs near you
Infographic showing various Remote Video Game Support job openings in Virginia as of June 2026, with employment types broken down into 71% Full Time, 3% Part Time, and 26% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Business Analyst, Tester and Virtual Trainer (Remote)

A1FED Inc

Mclean, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

We are seeking a highly motivated and versatile professional to join our team in a combined role of Analyst and Trainer.
The ideal candidate will play a key role across the project lifecycle-from requirements gathering and testing to end-user training and adoption support.
This is a remote (US only) position supporting an IT investment and portfolio management initiative.
This individual will support a high-impact project leveraging:
  • ServiceNow Strategic Portfolio Management (SPM)
  • Proven Optics Capital Planning and Investment Control (CPIC) Application
  • Proven Optics Technology Business Management (TBM) Cost Modeling Application

Key Responsibilities:
As an Analyst:
  • Collaborate with business stakeholders to gather and refine requirements
  • Develop process documentation, user stories, and business workflows
  • Support configuration decisions aligned with best practices in IT portfolio and financial management

As a Tester:
  • Develop and execute test plans and test case scenarios
  • Validate system functionality, reports, and dashboards
  • Identify and track defects, and support remediation efforts

As a Trainer:
  • Design and deliver training materials, including user guides, video walkthroughs, and SOPs
  • Facilitate virtual and live training sessions for end-users and stakeholders
  • Provide ongoing user support and promote platform adoption

Required Skills:
  • U.S. Citizenship OR Permanent Resident
  • Active Public Trust or higher clearance
  • 3+ years of experience as an Analyst, Tester, Trainer
  • Experience documenting functional and technical requirements into User Stories and Expected Results
  • Experience developing Test Plans, test cases, and tracking issues
  • Demonstrated ability to test systems against documented requirements
  • Design and deliver training materials, including user guides, video walkthroughs, and SOPs
  • Facilitate virtual training sessions for end-users and stakeholders
  • Extremely well-developed organizational, time management, and analytical skills
  • Strong attention to detail and documentation skills
  • Excellent communication skills with the ability to simplify complex technical information
  • This position allows you to work remotely from within the United States only.
  • Ability to work 8 AM to 5 PM EST
  • Ability to work independently in a remote team environment
  • Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Teams)
  • Ability to work effectively in a remote, collaborative environment

Highly Desired Skills:
  • Hands-on experience with ServiceNow Strategic Portfolio Management (SPM)
  • Familiarity with Proven Optics CPIC or TBM applications
  • Familiarity with Agile or SAFe delivery methodologies
  • Experience using ServiceNow Dev/QA/Test environments
  • ServiceNow certifications
  • Strong understanding of IT portfolio management, capital planning, or IT financial management

Benefits:
  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and federal holidays
  • Flexible remote work environment

Apply