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Remote Verizon Wireless Call Center Jobs in Springfield, IL

All JobsVerizon Wireless Call Center JobsRemote Verizon Wireless Call Center JobsRemote Verizon Wireless Call Center Jobs in Springfield, IL

Remote Verizon Wireless Call Center information

See Springfield, IL salary details

$10

$17

$24

How much do remote verizon wireless call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote verizon wireless call center in Springfield, IL is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What are some challenges unique to working in a remote Verizon Wireless call center, and how can I prepare for them?

Working remotely in a Verizon Wireless Call Center means you'll need to be highly self-motivated and disciplined, as you'll handle customer inquiries and technical issues without in-person supervision. Common challenges include managing distractions at home, maintaining clear communication with team members, and troubleshooting technical problems independently. To prepare, ensure you have a dedicated, quiet workspace, reliable internet, and are comfortable using digital collaboration tools. Regular check-ins with your supervisor and proactive communication with your team will help you stay engaged and supported.

Does Remote Verizon Wireless Call Center hire remote workers?

Yes, the Remote Verizon Wireless Call Center typically hires remote workers to handle customer service and technical support roles. These positions often require good communication skills, a reliable internet connection, and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a remote Verizon Wireless call center representative?

To thrive as a Remote Verizon Wireless Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, call management systems, and basic troubleshooting tools is essential. Excellent communication, patience, and adaptability are crucial for building rapport and handling diverse customer inquiries. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand experience in a remote environment.

Is Remote Verizon Wireless Call Center a good company to work for remotely?

Remote Verizon Wireless Call Center positions are generally considered stable with competitive pay and benefits, and they often offer flexible schedules suitable for remote work. Employees typically need strong communication skills and familiarity with customer service tools, but experiences can vary based on individual roles and management. It's advisable to review specific reviews and job details for a comprehensive understanding of the work environment.

What is the difference between Remote Verizon Wireless Call Center vs Remote T-Mobile Customer Service Representative?

AspectRemote Verizon Wireless Call CenterRemote T-Mobile Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based call center environment, company-provided equipmentHome-based call center environment, company-provided equipment
Employer & IndustryVerizon Wireless, telecommunicationsT-Mobile, telecommunications
Common Search & ComparisonYesYes

The Remote Verizon Wireless Call Center and Remote T-Mobile Customer Service Representative roles share similar credentials, work environments, and industry usage. Both involve handling customer inquiries remotely in the telecommunications sector, often requiring similar skills and equipment. The main difference lies in the employer and specific company policies, but overall, they are comparable roles for those seeking remote customer service positions in wireless telecommunications.

What is a remote Verizon Wireless call center?

A Remote Verizon Wireless Call Center job involves working from home to assist Verizon customers by phone, chat, or email. Employees in these roles handle a range of customer service tasks, including answering questions about wireless plans, troubleshooting technical issues, processing payments, and resolving complaints. Team members are expected to provide excellent customer service while adhering to company policies and performance metrics. Training is typically provided remotely, and workers need a reliable internet connection, a quiet workspace, and good communication skills. This position allows for greater flexibility and eliminates the need to commute to a physical call center.
What are popular job titles related to Remote Verizon Wireless Call Center jobs in Springfield, IL? For Remote Verizon Wireless Call Center jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Verizon Wireless Call Center jobs in Springfield, IL look for? The top searched job categories for Remote Verizon Wireless Call Center jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Verizon Wireless Call Center jobs? Cities near Springfield, IL with the most Remote Verizon Wireless Call Center job openings:
Remote Verizon Wireless Call Center jobs near you
Infographic showing various Remote Verizon Wireless Call Center job openings in Springfield, IL as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,926 per year, or $17.8 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply