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Remote Valve Customer Support Jobs in Boston, MA

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support ... Flexible remote work environment. Opportunities for professional growth and development. A ...

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support ... Flexible remote work environment. Opportunities for professional growth and development. A ...

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Remote Valve Customer Support information

See Boston, MA salary details

$12

$22

$33

How much do remote valve customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote valve customer support in Boston, MA is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Remote Valve Customer Support vs Remote Pump Technician?

AspectRemote Valve Customer SupportRemote Pump Technician
Required CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, industry-specific knowledge
Work EnvironmentCustomer service, technical support via phone/emailTechnical troubleshooting, remote diagnostics
Employer & Industry UsageManufacturers, industrial equipment providersIndustrial equipment, oil & gas, manufacturing
Common Search & ComparisonCustomer support roles, technical support jobsTechnical repair, maintenance roles

Remote Valve Customer Support and Remote Pump Technician roles both require technical knowledge and certifications. However, Valve Support focuses on assisting customers with valve-related issues via support channels, while Pump Technicians perform diagnostics and repairs remotely. Both roles are vital in industrial sectors, but they differ in daily tasks and focus areas.

Does Remote Valve Customer Support have customer support?

Remote Valve Customer Support is a support role focused on assisting customers with valve-related issues. The position involves providing technical assistance, troubleshooting, and communication skills to help clients resolve their concerns effectively.

Does Remote Valve Customer Support have remote jobs?

Remote Valve Customer Support roles are typically offered as remote positions, allowing employees to work from home or other locations outside of a traditional office. These jobs often require strong communication skills, technical knowledge of valves, and proficiency with support tools or software. Availability of remote jobs depends on the company's current openings and policies.

What are the most commonly searched types of Valve Customer Support jobs in Boston, MA?

The most popular types of Valve Customer Support jobs in Boston, MA are:

What are popular job titles related to Remote Valve Customer Support jobs in Boston, MA?

For Remote Valve Customer Support jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Valve Customer Support jobs in Boston, MA look for?

The top searched job categories for Remote Valve Customer Support jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Valve Customer Support jobs?

Cities near Boston, MA with the most Remote Valve Customer Support job openings:

Remote Valve Customer Support jobs near you
Infographic showing various Remote Valve Customer Support job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,320 per year, or $22.8 per hour.

Customer Support Representative

1840 & Company

Sudbury, MA • Remote

$16.75 - $22.75/hr

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Support Representative We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutions through various communication channels. This is a part time employment only. Shift Schedule: EST Key Responsibilities: Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages. Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all communications are logged accurately. Provide professional and empathetic support to customers, addressing product inquiries, order updates, troubleshooting, and general questions. Collaborate with other departments to resolve complex issues and escalate cases when necessary. Monitor and manage social media messages and comments, providing timely responses that align with the company's tone and values. Assist with processing returns, exchanges, and refunds, adhering to company policies. Identify recurring issues and suggest process improvements to enhance the customer experience. Maintain up-to-date knowledge of The Gears Clock products and services to provide accurate information to customers. Requirements: 2-3 years of proven experience in customer support, using Zendesk as a ticketing system. Excellent written communication skills with a professional and empathetic tone. Ability to multitask and manage multiple communication channels simultaneously. Strong problem-solving skills and attention to detail. Familiarity with social media platforms and online chat systems. Self-motivated and able to work independently in a remote environment. Availability to work full-time, including occasional weekends or holidays if required. Preferred Qualifications: Experience in e-commerce or retail customer support. Knowledge of timepieces or a passion for creative and artistic products. Familiarity with social media management tools. What We Offer: Flexible remote work environment. Opportunities for professional growth and development. A supportive and collaborative team culture $3 - $4 an hour About 1840 & Company 1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential. We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent.

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