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Remote Valve Customer Support Jobs in California

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

  • PTO

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

  • PTO

As a customer support person on this team, you will play an instrumental role in the growth of our ... Remote work may be considered for exceptional cases. RESPONSIBILITIES * Manage customer tickets ...

Customer Support Representative II

Santa Barbara, CA · On-site +1

$26 - $28/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Customer Support Representative II to provide industry-leading customer support ... Opportunity for remote, in-office, or hybrid work Office Environment * The opportunity to choose ...

We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and ... Monitor support metrics and help improve response times and customer satisfaction * Act as the ...

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at least 1 year of healthcare experience * Medical Device Call center experience is a HUGE plus

QSS Customer Support Specialist

Irvine, CA · On-site +1

$70K - $85K/yr

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

Remote work may be considered for exceptional cases. RESPONSIBILITIES * Field customer calls and complaints, providing prompt and effective resolutions. * Collaborate with vendors and internal teams ...

Client Support Specialist (Remote)

San Jose, CA · Remote

$21 - $28.50/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsibilities include supporting customers via phone, chat, email, and outbound calls ... remote position. Application Deadline This position is anticipated to close on Aug 7, 2026. About ...

Showing results 21-40

Remote Valve Customer Support information

What is the difference between Remote Valve Customer Support vs Remote Pump Technician?

AspectRemote Valve Customer SupportRemote Pump Technician
Required CredentialsTechnical certifications, industry-specific knowledgeTechnical certifications, industry-specific knowledge
Work EnvironmentCustomer service, technical support via phone/emailTechnical troubleshooting, remote diagnostics
Employer & Industry UsageManufacturers, industrial equipment providersIndustrial equipment, oil & gas, manufacturing
Common Search & ComparisonCustomer support roles, technical support jobsTechnical repair, maintenance roles

Remote Valve Customer Support and Remote Pump Technician roles both require technical knowledge and certifications. However, Valve Support focuses on assisting customers with valve-related issues via support channels, while Pump Technicians perform diagnostics and repairs remotely. Both roles are vital in industrial sectors, but they differ in daily tasks and focus areas.

Does Remote Valve Customer Support have customer support?

Remote Valve Customer Support is a support role focused on assisting customers with valve-related issues. The position involves providing technical assistance, troubleshooting, and communication skills to help clients resolve their concerns effectively.

Does Remote Valve Customer Support have remote jobs?

Remote Valve Customer Support roles are typically offered as remote positions, allowing employees to work from home or other locations outside of a traditional office. These jobs often require strong communication skills, technical knowledge of valves, and proficiency with support tools or software. Availability of remote jobs depends on the company's current openings and policies.

What are the most commonly searched types of Valve Customer Support jobs in California?

The most popular types of Valve Customer Support jobs in California are:

What are popular job titles related to Remote Valve Customer Support jobs in California?

For Remote Valve Customer Support jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Valve Customer Support jobs in California look for?

The top searched job categories for Remote Valve Customer Support jobs in California are:

What cities in California are hiring for Remote Valve Customer Support jobs?

Cities in California with the most Remote Valve Customer Support job openings:

Customer Support Coordinator

Qcells

Irvine, CA • On-site, Remote

$68K - $74K/yr

Full-time

PTO

Re-posted 14 days ago


Qcells rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Description

POSITION DESCRIPTION: 

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role in the growth of our business, particularly in customer support, technical support and customer satisfaction. The successful candidate will effectively handle case management and customer experience. The ideal candidate will be a strategic thinker with experience supporting customers in the renewable energy sector. The ideal candidate is an experienced professional with strong analytical skills, great attention to detail, with problem solving and communication skills.

This position will be based out of our office in Irvine, CA with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures. Remote work may be considered for exceptional cases.    

RESPONSIBILITIES 
  • Manage customer tickets, emails and calls from customers in a prompt and professional manner.
  • Troubleshoot customer questions regarding Q CELLS line of residential solar products, including battery storage, smart modules, and other residential solar products.
  • Take ownership of customer experience, including complex customer escalations.
  • Analyze system monitoring and performance data
  • Become a subject matter expert on the Q CELLS Q.Home battery system for residential applications.
  • Conduct analysis of net-metering and solar buyback programs in CA, TX and FL.
  • Assist with commissioning of systems.
  • Program ESS to complex E-TOU modes and complete firmware updates.
  • Coordinate engineers and vendors to resolve installation problems.
  • Understanding of how solar systems are sold, designed and constructed.
  • Review operational procedures and ensure conformance to industry best practices.
REQUIRED QUALIFICATIONS
  • Solar Industry experience (Renewable)  
  • Associates degree preferred in business, economics, communications or other related field with a minimum of 4+ years of professional work experience OR bachelor's degree preferred in business, economics, communications or other related field with a minimum of 2-5+years of professional experience including 2+ years of experience in solar customer service. 
  • Impeccable attention to detail. 
  • Ability to exercise strong organizational, problem-solving and analytical skills.  
  • Detailed, analytical thinker. 
  • Excellent oral and written communication skills.  
  • Excel  
  • Process driven while finding long-term solutions. 
  • Ability to work in a fast-paced environment.
 
Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions.  Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.  We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.
 
PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS: 
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.  
Mobility 
Standing 
20% of time  
Sitting 
70% of time  
Walking 
10% of time  
Strength 
Pulling 
up to 10 Pounds  
Pushing 
up to 10 Pounds  
Carrying 
up to 10 Pounds  
Lifting 
up to 10 Pounds  
Dexterity (F = Frequently, O = Occasionally, N = Never) 
Typing 
Handling 
Reaching 
Agility (F = Frequently, O = Occasionally, N = Never) 
Turning 
Twisting 
Bending 
Crouching 
Balancing 
Climbing 
Crawling 
Kneeling 
 
 
 
 
 
 
 
 
 
 

The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.

*This target salary range is for CA positions only and should not be interpreted as an offer of compensation.

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