Remote User Testing Jobs in Colorado (NOW HIRING)

Job Title: Test Lead

Location: Colorado

Salary: $55k-75k p/a

Who are we?

The RWS Holdings plc is a unique, world-leading provider of technology-enabled language, content and intellectual property services.  Through content transformation and multilingual data analysis, our combination of AI-enabled technology and human expertise helps our clients to grow by ensuring they are understood anywhere, in any language.

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance and gain actionable insights into their data and content.

Over the past 20 years we've been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific, Africa and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

What is this role?

• Hands on coordination of challenging functional & linguistic software testing/QA in the secure onsite testing facility
• Work as part of a dynamic team on a wide variety of projects (cutting-edge consumer tech, inc. video/audio streaming, smart speakers and displays, smart home devices, travel and commerce apps, etc) for an exciting client - global industry leader in search.
• Manage operational and technical aspects of complex projects, including project assessment, coordination, and delivery
• Create and validate localization and functional test plans based on UI/UX and functional spec from client
• Setup test beds and test environments, troubleshoot and assess testing viability, including test prep and smoke testing; problem solve in a dynamic deadline-driven environment.
• Review, validate, and triage identified defects within the software for clarity, classification, and prioritization. Flag critical issues to developers.
• Serve as main/backup linguistic lead for your language
• Track test progress; coordinate onsite and remote testers, including hands-on technical and project-related support.
• Track tester hours, track budget burn rate, and approve tester hours after confirming completion of work
• Provide status reports regularly to Test Line Manager/Testing Manager
• Participating client-initiated meetings to give project updates and coordinate tasks among developers, test leads, SI and other team testers

Requirements:

• Bi-lingual, translator-level fluency in native language preferred. Strong command of written and spoken English.
• Bachelor's degree in IT, CS, Engineering related discipline or equivalent combination of education and experience
• i18n/l10n testing or other (translation, copywriting, etc) experience
• Language skills (preferably in Tier 1 languages - Western Europe, JA, KO, TW, ZH-CN, AR)
• Thinking outside the box/Independent thinking
• Excellent problem solving, defect investigation and analytical skills.
• Leadership skills and ability
• Highly detailed and organized

Desirable skills and abilities:

• Prior supervisory experience
• Previous experience in software testing
• Knowledge of test management tools
• MS Excel expertise
• IT support experience in software development / testing environment

Benefits:

• Amazing benefits! (Seriously!)
• Strong medical, dental, and vision coverages, with generous employer contribution to healthcare spending accounts, and access to FSA, HSA, and Dependent Care accounts.
• Generous paid time off package plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.
• Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.
• The rare opportunity to impact how organizations communicate globally. There's a reason we work with 90 of the top 100 brands.

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you'll love life at RWS. 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right - Partner, Pioneer, Progress - and well Deliver together as RWS.

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.