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Remote Usaa Auto Insurance Jobs in Virginia (NOW HIRING)

USAA

Auto Adjuster (Mid-Level) - Non-Injury

Chesapeake, VA · On-site +1

$51K - $92K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance ...

USAA

Auto Adjuster (Mid-Level) - Non-Injury

Chesapeake, VA · On-site +1

$51K - $92K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance ...

USAA

Sr. Auto Appraiser

Washington, VA · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Demonstrates advanced knowledge of P&C insurance industry products, services, contracts, and ...

USAA

SIU Consultant (Triage)

Chesapeake, VA · On-site +1

$77K - $147K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Applies knowledge of P&C insurance industry products, services, and processes in investigating ...

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USAA

Sr. Injury Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...

USAA

Sr. Injury Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...

USAA

Sr. Injury Adjuster-UM

Chesapeake, VA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proficient knowledge and understanding of the auto claims contract, investigation, evaluation ...

USAA

Sr. Injury Adjuster-UM

Chesapeake, VA · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proficient knowledge and understanding of the auto claims contract, investigation, evaluation ...

USAA

Experience Owner Lead

Chesapeake, VA · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... This position requires deep expertise in Auto Physical Damage (APD), including industry trends ...

USAA

Experience Owner Lead

Chesapeake, VA · On-site +1

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... This position requires deep expertise in Auto Physical Damage (APD), including industry trends ...

USAA

Business Architect (Intermediate)

Chesapeake, VA · On-site +1

$85K - $162K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... and casualty insurance industry. * Experience working with business partners in targeted ...

USAA

Business Architect (Intermediate)

Chesapeake, VA · On-site +1

$85K - $162K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... and casualty insurance industry. * Experience working with business partners in targeted ...

USAA

Business Process Owner I (Mid Level)

Chesapeake, VA · On-site +1

$59K - $79K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Experience in insurance, financial services, or other regulated industries, along with ...

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All JobsRemote Usaa Auto Insurance JobsRemote Usaa Auto Insurance Jobs in Virginia

Remote Usaa Auto Insurance information

What is the difference between Remote Usaa Auto Insurance vs Remote Usaa Customer Service Representative?

AspectRemote Usaa Auto InsuranceRemote Usaa Customer Service Representative
Required CredentialsAuto insurance licensing, customer service skillsCustomer service skills, sometimes licensing depending on role
Work EnvironmentRemote, insurance industryRemote, customer support industry
Employer & Industry UsageUSAA insurance servicesUSAA customer support services

Both roles are remote positions within USAA, focusing on customer interaction. The Auto Insurance role specializes in insurance policies, claims, and coverage, requiring specific licensing. The Customer Service Representative handles general inquiries, account management, and support, often with broader customer service skills. While both are remote and industry-specific, their core functions and required credentials differ slightly, catering to different customer needs within USAA.

Does USAA do remote jobs?

USAA offers remote job opportunities across various roles, including positions in insurance, customer service, and IT. These remote jobs typically require strong communication skills and may involve using specific tools or platforms for virtual work. Candidates should review current openings to confirm remote availability for specific roles.

What is the best insurance company to work for remotely?

For remote insurance roles such as USAA Auto Insurance, companies like USAA, State Farm, and Progressive are known for offering remote work opportunities, competitive benefits, and flexible schedules. These companies often prioritize strong communication skills, industry knowledge, and the use of digital tools for remote collaboration.

Is it hard to get hired by USAA?

Getting hired for a USAA auto insurance-related role typically involves a competitive application process that includes submitting a resume, completing assessments, and participating in interviews. Candidates with relevant customer service, insurance knowledge, or technical skills may have an advantage, but the difficulty varies based on the position and applicant pool.

Is USAA a good company to work for remotely?

USAA offers remote positions, including roles related to auto insurance, with a focus on customer service, claims processing, and underwriting. Employees report positive work environments, competitive benefits, and opportunities for career growth, though experiences can vary by role and location. Remote work at USAA typically requires strong communication skills and familiarity with digital tools.
What are the most commonly searched types of Usaa Auto Insurance jobs in Virginia? The most popular types of Usaa Auto Insurance jobs in Virginia are:
What are popular job titles related to Remote Usaa Auto Insurance jobs in Virginia? For Remote Usaa Auto Insurance jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Usaa Auto Insurance jobs in Virginia look for? The top searched job categories for Remote Usaa Auto Insurance jobs in Virginia are:
What cities in Virginia are hiring for Remote Usaa Auto Insurance jobs? Cities in Virginia with the most Remote Usaa Auto Insurance job openings:
Remote Usaa Auto Insurance jobs near you
Auto Adjuster (Mid-Level) - Non-Injury

Auto Adjuster (Mid-Level) - Non-Injury

USAA

Chesapeake, VA • On-site, Remote

$51K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

USAA rating

8.3

Company rating: 8.3 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

35th of 142 rated banks

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated auto adjuster, within defined guidelines and framework, you are responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. You are accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.

This hybrid role requires an individual to be in the office 3 days per week, after completing 6 months in office. This position can be based in the following location: Chesapeake, VA. Relocation assistance is not available for this position.

What you'll do:

  • Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.

  • Negotiates liability for comparative negligence (claimant or adverse carrier).

  • Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate.

  • Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).

  • Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.

  • Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions

  • Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.

  • Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.

  • Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Applies intermediate knowledge of Auto Physical Damage to adjust claims.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 1 year of customer service experience.

  • Progressive experience handling low complexity auto non injury liability claims.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

  • Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • Successful completion of a job-related assessment may be required.

What sets you apart:

  • One or more years of auto liability claims experience managing claims from initial contact through resolution

  • Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills

  • At least two years of customer service experience, demonstrating strong communication and problem-solving skills

  • Proven experience with comparative negligence and shared liability determinations

  • Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions

  • Proficiency with Guidewire or similar claims management systems

  • Bachelor’s degree or industry designation (e.g., AIC, CPCU)

  • Military experience through service or as a military spouse

Compensation range: The salary range for this position is: $51,370 - $92,060.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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