Tampa, FL · On-site +1
$48K - $50K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Successfully acquire an insurance adjuster license and applicable state registrations within 90 ...
Tampa, FL · On-site +1
$48K - $50K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Successfully acquire an insurance adjuster license and applicable state registrations within 90 ...
Tampa, FL · On-site +1
$48K - $50K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Successfully acquire an insurance adjuster license and applicable state registrations within 90 ...
Tampa, FL · On-site +1
$48K - $50K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Successfully acquire an insurance adjuster license and applicable state registrations within 90 ...
Tampa, FL · On-site +1
$114K - $218K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... life insurance, parental benefits, adoption assistance, paid time off program with paid holidays ...
New
Tampa, FL · On-site +1
$114K - $218K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... life insurance, parental benefits, adoption assistance, paid time off program with paid holidays ...
New
Tampa, FL · On-site +1
$114K - $218K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... life insurance, parental benefits, adoption assistance, paid time off program with paid holidays ...
New
Tampa, FL · On-site +1
$114K - $218K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... life insurance, parental benefits, adoption assistance, paid time off program with paid holidays ...
New
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Insurance Company. This position represents a compelling opportunity for a seasoned technology ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Insurance Company. This position represents a compelling opportunity for a seasoned technology ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Deep knowledge and understanding of the auto claims contract as well as application of case law and ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Insurance Company. This position represents a compelling opportunity for a seasoned technology ...
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Insurance Company. This position represents a compelling opportunity for a seasoned technology ...
Tampa, FL · On-site +1
$57K - $97K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Working knowledge and understanding of the auto claims contract, investigation, evaluation ...
Tampa, FL · On-site +1
$57K - $97K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Working knowledge and understanding of the auto claims contract, investigation, evaluation ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proficient knowledge and understanding of the auto claims contract, investigation, evaluation ...
Tampa, FL · On-site +1
$63K - $121K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Proficient knowledge and understanding of the auto claims contract, investigation, evaluation ...
Tampa, FL · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role.
New
Tampa, FL · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role.
New
Tampa, FL · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role.
New
Tampa, FL · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role.
New
Tampa, FL · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role.
New
Tampa, FL · On-site +1
$103K - $197K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role.
New
Miami, FL · On-site +1
$119/hr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Responsible for insurance fraud detection and investigation services to reduce fraud-related claim ...
Miami, FL · On-site +1
$119/hr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Responsible for insurance fraud detection and investigation services to reduce fraud-related claim ...
Tampa, FL · On-site +1
$143K - $273K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Experience monitoring and interpreting insurance regulatory and industry developments, including ...
Tampa, FL · On-site +1
$143K - $273K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Experience monitoring and interpreting insurance regulatory and industry developments, including ...
Tampa, FL · On-site +1
$143K - $273K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Experience monitoring and interpreting insurance regulatory and industry developments, including ...
Tampa, FL · On-site +1
$143K - $273K/yr
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Experience monitoring and interpreting insurance regulatory and industry developments, including ...
Tampa, FL · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acts as a strategic liaison between USAA and the National Insurance Crime Bureau, Law Enforcement ...
New
Tampa, FL · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acts as a strategic liaison between USAA and the National Insurance Crime Bureau, Law Enforcement ...
New
Tampa, FL · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acts as a strategic liaison between USAA and the National Insurance Crime Bureau, Law Enforcement ...
New
Tampa, FL · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acts as a strategic liaison between USAA and the National Insurance Crime Bureau, Law Enforcement ...
New
Tampa, FL · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... The Opportunity As a dedicated AVP, Claims Operations, you will be accountable for auto, property ...
New
Tampa, FL · On-site +1
USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... The Opportunity As a dedicated AVP, Claims Operations, you will be accountable for auto, property ...
New
| Aspect | Remote Usaa Auto Insurance | Remote Usaa Customer Service Representative |
|---|---|---|
| Required Credentials | Auto insurance licensing, customer service skills | Customer service skills, sometimes licensing depending on role |
| Work Environment | Remote, insurance industry | Remote, customer support industry |
| Employer & Industry Usage | USAA insurance services | USAA customer support services |
Both roles are remote positions within USAA, focusing on customer interaction. The Auto Insurance role specializes in insurance policies, claims, and coverage, requiring specific licensing. The Customer Service Representative handles general inquiries, account management, and support, often with broader customer service skills. While both are remote and industry-specific, their core functions and required credentials differ slightly, catering to different customer needs within USAA.
$48K - $50K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
8.3
Based on 260 frontline employees who took The Breakroom Quiz
40th of 149 rated banks
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
It is all about learning and growing. Our Associate Auto Claims Representative role may be a new career for you. There's a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.
We are currently seeking dedicated professionals to work in our Tampa office ( 17200 Commerce Park Blvd, Tampa, FL 33647) OR ( 9527 Delaney Creek Blvd, Tampa, FL 33619) as a Customer Service Auto Claims representative. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.
What you'll do:
Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.
Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.
Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.
Collaborate and set expectations with external and internal business partners to facilitate claims resolution.
Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or equivalent experience or GED
Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
Ability to prioritize and multi-task while navigating through multiple business applications
Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire
Successful completion of a job-related assessment is required.
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Bachelor's degree
What we offer:
Compensation: The hiring range for this position is: $48,340 to $50,340.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sourced by ZipRecruiter
Finance and insurance
10,000+ Employees
San Antonio, TX, US
1922
