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Remote Union Jobs in Roy, UT (NOW HIRING)

America First Credit Union

Call Center Agent

Roy, UT · On-site +1

$16 - $18/hr

Remote work AFTER training Hours of Operation: Mon-Fri: 8:00am-7:00pm Sat: 8:00am-6:00pm Must be ... Maintains and projects the Credit Union's quality reputation. 3. Assumes responsibility for ...

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How much do remote union jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote union in Roy, UT is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $31.63 per hour, depending on experience, location, and employer.

What are the common challenges faced by Remote Union Representatives, and how do they overcome them?

Remote Union Representatives often face challenges related to building trust and rapport with members without face-to-face interaction, coordinating across different time zones, and managing sensitive negotiations via virtual platforms. To overcome these obstacles, they rely on strong digital communication skills, proactive outreach, and frequent virtual meetings to maintain engagement and address concerns promptly. Utilizing secure, user-friendly technology helps streamline negotiations and information sharing. Team collaboration, ongoing training, and adaptability are essential for thriving and supporting union members effectively in a fully remote setting.

What are the key skills and qualifications needed to thrive in the Remote Union position, and why are they important?

To thrive as a Remote Union Representative, you need extensive knowledge of labor laws, collective bargaining, and worker advocacy, usually backed by experience in union work or labor relations. Familiarity with digital collaboration tools like Slack, Zoom, and document management systems is essential for remote communications and negotiations. Exceptional interpersonal, negotiation, and problem-solving skills set outstanding representatives apart in virtual environments. These competencies ensure effective representation of members' interests, seamless remote operations, and strong union solidarity despite geographic distance.

What is a Remote Union job?

A Remote Union job is a position that allows employees to work from a location outside of a traditional office while still being part of a labor union. These jobs provide the benefits of union representation, such as collective bargaining, job security, and workplace protections, while offering the flexibility of remote work. Industries like media, customer service, education, and tech often have Remote Union positions. Employees in these roles must still adhere to union agreements, including wage standards and working conditions.

What are the most commonly searched types of Union jobs in Roy, UT? The most popular types of Union jobs in Roy, UT are:
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Call Center Agent

Call Center Agent

America First Credit Union

Roy, UT • On-site, Remote

$16 - $18/hr

Other

Posted 2 days ago

America First Credit Union rating

8.1

Company rating: 8.1 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services

Job description

Schedule
Mon - Sat Flex
Overview
Pay Rate: $16.00 to $18.00 per hour
Full-Time
In-person training in Roy, Utah (30-90 days); Remote work AFTER training
Hours of Operation:
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-6:00pm
Must be able to to work:
  • 2 closing shifts a week (possibly until after 7 depending on call volume)
  • 1 Saturday per 2 week period
  • One additional late night a month (on Friday)

Remote Work:
This position does offer a work at home option AFTER the completion of a 90 day in-person training. The in-person training takes place at our service center in Roy, Utah.
Remote options are currently only available for those who can complete the 90 day in-person training and then reside in one of the following states: Utah, Idaho, Nevada, New Mexico, or Arizona.
Overview:
This position requires excellent public relation and communication skills, a high level of professionalism, and a full understanding of America First products and services. Employees must maintain member satisfaction ratings through our net promoter scores, and display integrity based on criteria established by both department and credit union management. Employees are expected to meet and exceed sales goal expectations by evaluating each member interaction for sales and educational opportunities. This position requires adaptability as employees are required to keep up to date on compliance policies to ensure all transactions are completed within regulatory guidelines.
Responsibilities
1. Assumes responsibility for the effective and professional performance of member service functions.
a. Receives member telephone questions and concerns in a professional manner. Researches and resolves concerns promptly and professionally.
b. Provides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc.
c. Provides courtesy rebates requested by Branches or members, within limits.
2. Assumes responsibility for establishing and maintaining effective, professional business relations with members.
a. Receives member calls, questions, and complaints. Resolves member requests and questions promptly and courteously.
b. Keeps members informed of Credit Union services and policies.
c. Maintains and projects the Credit Union's quality reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management.
a. Assists area personnel as needed.
b. Communicates with area personnel and Management regarding activities and significant problems.
c. Completes required stats and records accurately and promptly.
d. Attends and participates in meetings as required.
4. Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross-sells Credit Union products and services.
b. Keeps work area clean and well-maintained.
c. Assists area personnel as necessary.
#IND21
Qualifications
Training/Education/Certification:
  • High school graduate or equivalent.

Required Knowledge:
  • Thorough knowledge of member services and products.
  • Understanding of Credit Union Teller processes, bookkeeping procedures, and computer system applications.

Experience Required:
  • 1-3 years experience in a full service financial institution (preferred).

Skills/Abilities:
  • Excellent communication and public relations skills.
  • Professional appearance, dress, and attitude.
  • Strong problem solving skills.
  • Ability to operate related business equipment including 10-key, telephone, and computer.
  • Solid math and bookkeeping abilities.

What America First Credit Union employees say

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