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Role: Business Analyst II

Location: 2 days in Office in Harrisburg PA and rest remote

This Business Analyst 2 will serve as a Delivery &Validation Business Analyst within the Project Management Office (PMO),supporting application modernization, technology upgrades, infrastructure initiatives, system migrations, and other technology projects across the agency. The position will perform core business analysis responsibilities with a specialization in requirements traceability, solution validation, business readiness, and transition to production.

The analyst will work closely with business stakeholders,Project Managers, Application Development, architects, technical teams,vendors, and other partners to understand business needs and translate them into clear, structured, and actionable requirements. Responsibilities include requirements elicitation and analysis, stakeholder facilitation, business and functional requirements documentation, current-state and future-state process analysis, business rules, acceptance criteria, gap analysis, and requirements traceability.

The position will evaluate proposed solutions against documented business requirements, processes, constraints, and intended outcomes to identify gaps, impacts, dependencies, risks, and areas requiring further analysis or resolution. The analyst will help ensure that business needs remain connected to solution decisions throughout the project lifecycle and that changes to requirements, scope, or functionality are appropriately analyzed and documented.

A primary focus of the position will be business validation and User Acceptance Testing (UAT). The analyst will translate validated requirements and business processes into structured validation scenarios and test cases; coordinate business testers, schedules, and testing activities; support test execution; track validation results and defects; and maintain traceability between requirements, test outcomes, and stakeholder acceptance. Depending on the initiative, validation may include functional UAT,regression testing, business process validation, data validation, or other forms of business acceptance.

For application modernization, technology upgrades,infrastructure initiatives, and system migrations, the analyst will support business and operational readiness by identifying impacted applications, business processes, stakeholders, dependencies, and validation requirements. The analyst will contribute to readiness assessments, cut over planning, stakeholder communications, post-implementation validation, and transition activities to help ensure technology changes can be successfully introduced into the operational environment.

The analyst will also assess user and stakeholder impacts and develop appropriate supporting materials when needed, including user documentation, job aids, training materials, release communications, and other adoption resources. The level and type of adoption support will be determined by the scope and business impact of each initiative.

This position requires strong analytical, professional writing, organizational, facilitation, and communication skills. The successful candidate must be able to independently advance assigned analysis activities,manage competing priorities, navigate ambiguity, identify gaps and risks,communicate issues proactively, and develop well-reasoned recommendations for consideration by project and business stakeholders.

Responsibilities:

• Serves as a Delivery & Validation Business Analyst within the PMO supporting application modernization, upgrades, migrations, infrastructure, and other technology initiatives.
• Elicits, analyzes, validates, and documents business requirements, processes, workflows, business rules, and acceptance criteria.
• Develops current-state and future-state documentation and performs gap, impact, dependency, and process analysis.
• Evaluates proposed solutions against business requirements, processes, constraints, and intended outcomes and identifies gaps requiring resolution.
• Maintains traceability between business requirements, solution decisions, validation activities, defects, changes, and stakeholder acceptance.
• Develops structured business validation and UAT scenarios and coordinates testers, schedules, test execution, results, and defect tracking.
• Supports business and operational readiness for application releases, technology upgrades, infrastructure changes, migrations, and production cutovers.
• Assesses stakeholder impacts and develops appropriate communications, user documentation, job aids, training, or other adoption materials when needed.
• Collaborates with business stakeholders, Project Managers, Application Development, architects, technical teams, vendors, and other project partners.
• Independently manages assigned analysis activities and priorities while proactively communicating progress, risks, issues, gaps, and recommendations.

Additional Selection Criteria

Preference may be given to candidates with experience in one or more of the following areas:

• Performing business analysis for application modernization, technology upgrades, infrastructure initiatives, system migrations, or other complex technology projects.
• Eliciting, analyzing, documenting, validating, and maintaining business and functional requirements across business and technical stakeholder groups.
• Developing current-state and future-state process documentation, gap analyses, business impact assessments, workflows, and other structured analysis artifacts.
• Evaluating proposed technology solutions against business requirements, processes, constraints, and intended business outcomes.
• Developing and coordinating UAT or other business validation activities, including requirements-based test scenarios, test case execution, defect management, traceability, and stakeholder acceptance.
• Using Azure DevOps or comparable project/test-management tools to manage requirements, test cases, validation results, defects, and related delivery artifacts.
• Supporting release readiness, application readiness, system migrations, production cut overs, regression validation, and post-implementation activities.
• Supporting internally developed applications, including systems such as the Commission's CAI system or InfoMap, or comparable regulatory or operational systems.
• Supporting regulatory, compliance, or public-sector business processes, including documentation of statutory requirements, business rules, workflows, and operational procedures.
• Producing clear, professional business and technical documentation and communicating complex information effectively to business and technical audiences.
• Independently organizing work, managing competing priorities, identifying gaps and risks, taking ownership of assigned deliverables, and developing well-reasoned recommendations.