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Remote Chatbot Tester Jobs in Virginia (NOW HIRING)

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Lead the technical design, development, configuration, testing support, and release of website ...

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Lead the technical design, development, configuration, testing support, and release of website ...

Lead Web Developer

Reston, VA · On-site +1

$125K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Lead the technical design, development, configuration, testing support, and release of website ...

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Provide basic functional, browser, mobile, accessibility, and regression testing for content ...

Web Administrator

Reston, VA · On-site +1

$85K/yr

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Provide basic functional, browser, mobile, accessibility, and regression testing for content ...

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... Provide basic functional, browser, mobile, accessibility, and regression testing for content ...

Remote Chatbot Tester information

What are Remote Chatbot Testers?

Remote Chatbot Testers are professionals who evaluate and test chatbots from a remote location to ensure they function correctly and provide accurate, helpful responses to users. Their job involves interacting with chatbots, identifying bugs or issues, and providing feedback to improve the chatbot's performance and user experience. They may also create test cases, document errors, and collaborate with developers or AI teams. This role is often flexible and can be done from home, making it an attractive option for tech-savvy individuals interested in quality assurance and artificial intelligence.

What are the key skills and qualifications needed to thrive as a Remote Chatbot Tester, and why are they important?

To thrive as a Remote Chatbot Tester, you need a strong understanding of software testing principles, attention to detail, and familiarity with chatbot platforms, often supported by experience in QA or a related field. Knowledge of bug tracking systems, chatbot testing tools, and basic scripting or automation skills are typically utilized in this role. Excellent written communication, analytical thinking, and problem-solving abilities help testers effectively evaluate user interactions and report issues. These skills ensure chatbots deliver accurate, user-friendly experiences and function reliably across multiple scenarios.

What is the difference between Remote Chatbot Tester vs Remote Content Moderator?

AspectRemote Chatbot TesterRemote Content Moderator
Required CredentialsBasic computer skills, sometimes familiarity with AI or NLP toolsModeration experience, understanding of community guidelines
Work EnvironmentRemote, often flexible hours, testing AI chat systemsRemote, monitoring and reviewing user-generated content
Employer & Industry UsageTech companies, AI development firmsSocial media platforms, online communities, content platforms
Search & Comparison IntentYesYes

Remote Chatbot Testers focus on evaluating AI chat systems for accuracy and functionality, while Remote Content Moderators review user content to ensure compliance with guidelines. Both roles are remote, require basic tech skills, and are common in tech and online platforms. The main difference lies in their focus: testing AI interactions versus monitoring user-generated content.

What are some common challenges faced by Remote Chatbot Testers, and how can they be addressed?

Remote Chatbot Testers often encounter challenges such as understanding the nuances of natural language processing and identifying subtle conversational errors in chatbots. Additionally, working remotely may require strong self-motivation and effective communication with development teams to report bugs and suggest improvements. Staying organized through detailed documentation and using collaborative tools helps testers communicate findings efficiently. Regularly updating knowledge of chatbot technologies and participating in team meetings can also enhance performance and integration with the wider project team.
What job categories do people searching Remote Chatbot Tester jobs in Virginia look for? The top searched job categories for Remote Chatbot Tester jobs in Virginia are:
What cities in Virginia are hiring for Remote Chatbot Tester jobs? Cities in Virginia with the most Remote Chatbot Tester job openings:
Technical Subject Matter Expert (SME)

Technical Subject Matter Expert (SME)

RIVA Solutions Inc.

Reston, VA • On-site, Remote

$130K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Position:Technical Subject Matter Expert (SME)
Location:Hybrid or Remote
Terms:Full Time
Clearance:U.S. Citizenship Preferred; Ability to Obtain Public Trust
Travel:0-10%
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.
That'sRIVA.
We're a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009,we'vepartnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doinggreat workand making a difference. Wedon'tjust develop solutions-we support efforts that strengthen communities and serve the public good.
RIVA's culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work.By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one-all while supporting missions that matter.
Position Overview
RIVA Solutions isseekinga highly experienced Technical Subject Matter Expert (SME) to support enterprise web modernization and digital services initiatives for Federal healthcare and public-facing platforms. The ideal candidate willprovidesenior-level guidance across Drupal/WCMS architecture, cloud operations, enterprise search, chatbot and AI capabilities,DevSecOps, accessibility, and performance optimization. This role works collaboratively with Government stakeholders, technical teams, developers, UX/content staff, and program leadership to deliver secure, accessible, and scalable digital solutions.
Core Responsibilities
  • Advise onarchitecture, modernization strategy, platform selection, integration patterns, and technical tradeoffs for Federal client public-facing websites, microsites, search, AI/ML, and web applications.
  • Review technical designs, Drupal module approaches, APIs, data feeds, automation patterns, and cloud-hosted components for scalability, maintainability, security, and alignment with Federal and Federal web requirements.
  • Providespecialized guidance for Drupal/WCMS configuration, custom module development, search implementation, AI/NLP chatbot capabilities, data visualization support, and content migration activities.
  • Support technical issue resolution for high-priority incidents, production performance concerns, complex defects, infrastructure dependencies, and cross-contractor coordination issues.
  • Advise onCI/CD, code quality, version control, automated testing,DevSecOpspractices, and release-readiness reviews.
  • Participate inrequirementsdiscussions, technical backlog refinement, sprint reviews, demonstrations, and solution planning sessions.
  • Recommend emerging tools, standards, and implementation approaches that improve user experience, reliability, accessibility, searchability, and operational efficiency.
  • Support ATO, security, and compliance efforts by providing technical context, artifact review, and remediation recommendations for web and cloud systems.
  • Mentor technical staff and communicate complex technical options and risks to Government and program leadership.
Minimum Qualifications
  • Demonstrated experience providing technical advisory or architecture support for large public-facing websites or enterprise web platforms.
  • Strong understanding of Drupal or comparable WCMS platforms, custom web development, front-end standards, APIs, and integration approaches.
  • Experience with cloud-hosted web environments, preferably AWS, including monitoring, scalability, performance, security, and availability considerations.
  • Working knowledge of Section 508, WCAG, USWDS, HTML5, CSS, JavaScript, W3C standards, and Federal digital service expectations.
  • Ability to communicate technical risks, design options, and recommendations to both technical and non-technical stakeholders.
  • Experience supporting Agile delivery teams and working with tools such as Jira, Confluence, Git, or similar collaboration platforms.
Preferred Qualifications
  • Experience with enterprise search platforms such as ApacheSolr,Nutch, Google Search Appliance, or equivalent technologies.
  • Experience with NLP, chatbot, AI/ML, recommendation engines, or advanced analytics capabilities.
  • Experience supporting Federal ATO, FISMA, NIST, FedRAMP, or cloud security compliance activities.
  • Experience with Docker, CI/CD pipelines, automated code quality tools, andDevSecOpspractices.
  • Prior experience supporting Federal, Federal client, public health, healthcare quality, or scientific dissemination programs.
Salary
$130K
RIVA Benefits
  • Paid Time Off / Sick Leave
  • Health, Dental, and Vision Coverage
  • Life Insurance
  • 401(k) Retirement Plan with Company Match
  • HSA/FSA Spending Accounts
  • Long- and Short-Term Disability
  • Pet Insurance
  • Wellness Program Initiatives
  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable)
  • Additional Workplace Benefits
Equal Opportunity Statement
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity,national origin, age, disability, genetic information, veteran status, or any protected class.
If you needa reasonableaccommodation to search for a job opening or tosubmitan online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.