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Remote Troubleshooting Jobs in Virginia (NOW HIRING)

Network Engineer

Fredericksburg, VA · Remote

$76K - $100K/yr

Basic technical aptitude across audit log management, network troubleshooting, DNS, policy management, antivirus management, remote assistance, server and network monitoring, removable media security ...

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting hardware, OS, and common business productivity tools. * Intake, track, and resolve work via ServiceNow ...

Microservices Developer (Remote)

Alexandria, VA · Remote

$54.50 - $70.75/hr

This will be a 100% remote contract-to-hire position. * SELECTED CANDIDATES WITHOUT REQUIRED ... Troubleshoot incidents across application, container, cluster, network, and database layers.

Microservices Developer (Remote)

Alexandria, VA · On-site +1

$54.50 - $70.75/hr

This will be a 100% remote contract-to-hire position. * SELECTED CANDIDATES WITHOUT REQUIRED ... Troubleshoot incidents across application, container, cluster, network, and database layers.

Microservices Developer (Remote)

Alexandria, VA · Remote

$54.50 - $70.75/hr

This will be a 100% remote contract-to-hire position. * SELECTED CANDIDATES WITHOUT REQUIRED ... Troubleshoot incidents across application, container, cluster, network, and database layers.

Entry-mid level role * 100% remote and flexible * Work with a team that is invested in your success ... You can troubleshoot your way through a web development problem Must-have skills * Effective and ...

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Support and troubleshoot VPN, firewall, and remote access solutions to ensure secure connectivity for authorized users. * Monitor system performance and proactively identify and address potential ...

Showing results 41-60

Remote Troubleshooting information

See Virginia salary details

$21.9K

$70.7K

$161K

How much do remote troubleshooting jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote troubleshooting in Virginia is $70,741.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,901.00 and $91,904.00 per year, depending on experience, location, and employer.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What cities in Virginia are hiring for Remote Troubleshooting jobs?

Cities in Virginia with the most Remote Troubleshooting job openings:

Infographic showing various Remote Troubleshooting job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $70,741 per year, or $34 per hour.

Network Engineer

Fredericksburg, VA • Remote

$76K - $100K/yr

Full-time

Re-posted 12 days ago


Job description

Overview

VTG is seeking a Network Engineer to support security requirements implementation and system design for computer systems in Fredericksburg, VA.


What will you do?
  • Perform and implement security requirements and system design for computer systems
  • Support audit log management processes
  • Conduct network troubleshooting using Wireshark or comparable packet analyzer tools
  • Manage integrated Domain Name System (DNS) operations
  • Administer centrally controlled policy management
  • Oversee antivirus management and remote assistance functions
  • Monitor server health, server performance, and network devices
  • Enforce centrally controlled removable media security policy
  • Support virtualized test environments

Do you have what it takes?
  • Must be a US Citizen with a Top Secret clearance.
  • Minimum of three (3) years of technical experience performing and implementing security requirements and system design for computer systems

  • Basic technical aptitude across audit log management, network troubleshooting, DNS, policy management, antivirus management, remote assistance, server and network monitoring, removable media security, and virtualized test environments

  • Competence in Active Directory Enterprise

  • Competence in Visual Basic (VB) scripting

  • Competence in structured analysis and architectural design concepts and methodologies

VTG’s estimated starting pay range is $76,000-$100,000 annually, which is a general guideline for the geographic location. When extending an offer, VTG also considers work experience, education, skill level, market considerations and may possibly include contractual requirements which may cause an offer to fall outside of this range.

*Position contingent upon contract award*

Qualifications:
  • Must be a US Citizen with a Top Secret clearance.
  • Minimum of three (3) years of technical experience performing and implementing security requirements and system design for computer systems

  • Basic technical aptitude across audit log management, network troubleshooting, DNS, policy management, antivirus management, remote assistance, server and network monitoring, removable media security, and virtualized test environments

  • Competence in Active Directory Enterprise

  • Competence in Visual Basic (VB) scripting

  • Competence in structured analysis and architectural design concepts and methodologies

Education:UNAVAILABLEEmployment Type: FULL_TIME