Remote Troubleshooting Jobs in Ohio (NOW HIRING)

R10096047 Director, Remote Operations Control Center (Open)

Location:

Independence, OH - Rockside Woods Blvd - Management - AMG-CorpHow will you CONTRIBUTE and GROW?We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.At Airgas, we RESPECT, HONOR and VALUE diversity.Airgas is Hiring for a Director, Remote Operations Control Center in Independence, OH!We are looking for you!

• $160k to $190k, plus Bonus

• Monday-Friday, No Weekends

• Hybrid Work Schedule

• Comprehensive Family Benefits:Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents:We offer up to 14-week paid child birth benefits to support growing families.

• Future Security:401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access:Your benefits start after just 30 days of employment.

Recruiter: Sophia Harris / sophia.harris-sc@airgas.com/ 656-263-5716 (Call/Text)

The Director, Remote Operations is trusted with the overall strategic direction and daily operations of the Remote Operations Control Center (ROCC). This role involves coaching and growing the operations organization that supports the 24x7 safe, reliable and efficient operation of a fleet of Air Separation Units. This role is ideal for a professional skilled in building alignment during critical operational events, making data-driven engineering/operational decisions, and providing process expertise.

Health, Safety, Environmental and Quality:

• Adhere to all applicable safety standards.

• Support process safety is paramount in all moves that are executed remotely.

• Compliance with all shared quality standards including FDA, ISO, etc.

Strategic Direction & Mentorship:

• Continue to revise and implement the strategic vision of the ROCC, aligning with overall company objectives.

• Act as a change management champion as the organization shifts from local to remote operations.

Team Coaching & Development:

• Guide, mentor and coach the ROCC team, developing not only the managers in the organization, but also the individual contributors.

• Support the team is positioned to effectively support the operational needs of the business, both for steady state operations and start-ups.

Operational Oversight and Performance Enhancement:

• Support continuous and efficient operations of all remote plants in ROCC operation, while meeting the shared production targets.

• Guide the daily production process and support its implementation to determine the most cost effective strategy to produce shared volumes.

• Collaborate closely with multiple AMG teams (supply chain, production, process engineers) to support the enhancement of the end to end supply chain.

• Offer technical guidance to support the enhancement and remote troubleshooting of all AMG operations, including plants that are not in ROCC control.

• Offer process and operational guidance into the design of the Q-APC enhancement methodology.

Training & Professional Development:

• Support and champion training programs to support team competency and continuous improvement including:

• Training programs to support that Shift Leaders and Technicians are up-to-date with the latest technologies, tools, and safety protocols.

• Supporting that ROCC operational procedures and protocols, especially those relating to safety and system integrity, are in place.

________________________Are you a MATCH?

Required Education:

• Bachelors of Science degree in engineering discipline strongly preferred.

• ASU-Air Separation experience Required to perform the role.

Required Length & Type of Experience:

• 10+ years industry experience.

• Air separation experience required.

• 3+ years prior management experience.

• Ability to troubleshoot operational issues quickly, manage large quantities of data to derive operational and margin insights, and build cost-benefit cases for improvements.

• Excellent verbal and written communication with the ability to interface across all organizational levels (from technicians to senior leadership) and build working alliances with internal customers.

• Strong organizational skills, attention to detail, interpersonal networking, and facilitation capabilities.

• Ability to travel overnight up to 15% and traverse through office and manufacturing locations; must possess a valid driver's license and reliable, appropriate transportation to operate a motor vehicle for site visits.

• Capability to visit diverse Airgas and customer locations with varying environments, layouts, and accessibility conditions.

• Ability to remain stationary for extended periods and routinely use a computer and telephone to observe, assess, and manage data.

• Strong capacity to actively listen and exchange information frequently across teams.

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Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.

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Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.

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