ZipRecruiter

Log In

2

Remote Troubleshooting Jobs in Nevada (NOW HIRING)

University of Nevada, Las Vegas (UNLV)

$47K - $62K/yr

... REMOTE - BASED IN FLORIDA)[R0152116] ROLE of the POSITION The Regional Recruiter, reporting ... troubleshooting problems with applications, and overseeing and/or coordinating & maintaining ...

OPENLANE

Software Engineer

Reno, NV · On-site +1

$90K - $105K/yr

Containerize, troubleshoot, create and build images * Operating with collaborative code ... Accepting full-time hybrid and remote candidates. Must Have's: * Bachelor's degree in Computer ...

Fusion HCR

Sr. SCADA Systems Analyst

Las Vegas, NV · Remote

Contract to Hire - SCADA Systems Analyst, this is a remote opportunity, working with our client in ... Troubleshoot and resolve complex application, database, operating system, and OT communications ...

Atlas Copco

Service Technician

Reno, NV · On-site +1

$29 - $36/hr

You will perform routine preventive service, troubleshoot and repair air compressors, air dryers ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

Switch

Controls Engineer III

Sparks, NV · On-site +1

$83K - $108K/yr

Troubleshoot and resolve complex controls and system performance issues. * Coordinate with Data ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

Switch, Inc.

Controls Engineer III

Reno, NV · On-site +1

$83K - $107K/yr

Troubleshoot and resolve complex controls and system performance issues. * Coordinate with Data ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...

previous page

Showing results 41-60

All JobsTroubleshooting JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Nevada

Remote Troubleshooting information

See Nevada salary details

$23.8K

$76.9K

$175K

How much do remote troubleshooting jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote troubleshooting in Nevada is $76,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,292.00 and $99,915.00 per year, depending on experience, location, and employer.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Nevada? For Remote Troubleshooting jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Nevada look for? The top searched job categories for Remote Troubleshooting jobs in Nevada are:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Nevada as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $76,907 per year, or $37 per hour.

IT Tech Support - Tier 1 Analyst

Effortless Office

Las Vegas, NV • On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About Us:
Effortless Office partners with our customers to make IT effortless so they can focus on their business. As a Hybrid Managed Services Provider (MSP) with a focus on providing world-class customer experience, we deliver and fully support secure cloud solutions as well as comprehensive managed IT and network services.
About the Role:
The Tier 1 Support Analyst is the first point of contact for clients and provides troubleshooting support in areas including: hardware, application support, networking, network printing, audio/video and telephony (VoIP), Active Directory, Windows Server Operating Systems, and VMWare. Tier 1s handle the bulk of help desk tickets for their team and are the first to assist users over the phone. It is paramount that this role is passionate about providing quality support for end users, follows proper SOPs, and is tenacious in finding solutions.
Location: Remote
Shift: Sunday - Thursday 6:00 am - 3:00 pm pacific
Hourly Rate: $18 - $20 per hour
Bonus: This position is eligible for monthly bonuses
Benefits:
  • Health, dental, and vision insurance
  • 401K+ employer match
  • Paid time off and holidays
  • Opportunities for career growth and development
  • Formal and structured mentorship
  • Training and certification support

Responsibilities:
  • Provide prompt and appropriate support to clients experiencing technical issues via phone, email, or ticketing system.
  • Troubleshoot and resolve common technical issues related to hardware, software, network connectivity, and peripherals.
  • Assist with basic software installations, updates, and patches.
  • Support client onboardings by creating new user accounts and spin up their VMs.
  • Intake, work, and manage support tickets in AutoTask ticketing system, ensuring issues are addressed and resolved promptly.
  • Identify complex issues that cannot be resolved at the Tier 1 level and escalate, while ensuring smooth communication with the client and appropriate hand-off.
  • Maintain clear and accurate documentation of troubleshooting steps, solutions, and client interactions for future reference.
  • Provide timely updates to clients on ticket status and resolution progress. Maintain a positive, professional attitude during all client interactions.
  • Contribute to and help maintain the internal knowledge base, including solutions and troubleshooting tips.

Qualifications:
  • High School diploma or equivalent (Degree preferred)
  • 1-2 Years of IT, Help Desk and/or MSP experience
  • Required Certifications: O365 Fundamentals and Azure Fundamentals
  • Preferred Certifications: VMware Certified Associate (VCA) and CompTIA A+
  • Excellent inter-personal skills; as good with people as you are with computers
  • Experience providing phone support; with strong awareness of positive phone etiquette
  • Experience working with help desk ticketing systems (responding, assigning, closing and following up on help desk request tickets)
  • Experience with basic networking including wireless, wired, security and basic design
  • Experience with Office 365 administration, Azure AD, and VMWare

Why Join EO?
At EO, our employees are what makes us special. We are a highly collaborative company with a very involved senior leadership team that invests in their staff. We strive to be a company where every employee has a voice, everyone takes pride in their work and gets satisfaction from helping people, and where every employee is constantly learning and driving improvements.
We are aligned through our core values and seek employees that embody these:
  • Service - we are dedicated to providing EFFORTLESS support and solutions. We ensure client and end user satisfaction in every interaction.
  • CWC - this stands for Communicate, Work, Communicate, because communication is twice as important as the work we do.
  • Perspective - we embrace the customer's viewpoint to inspire confidence and meet expectations.
  • Efficiency - we maximize output and minimize wasted time, effort, and resources.
  • Passion - we bring energy and enthusiasm to everything we do and are driven by a commitment to excellence.
  • Reliability - we consistency delivery on promises, follow through on commitments, and are dependable in all situations.
  • Merit - we recognize and reward talent, hard work, and the pursuit of excellence.

Inclusion & Equal Opportunity Employment
Effortless Office is an equal opportunity employer committed to Diversity, Inclusion & Belonging. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

Apply