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Remote Troubleshooting Jobs in Nevada (NOW HIRING)

Motional

Associate RVA Instructor

Las Vegas, NV · Remote

Certify autonomous vehicle readiness for daily operations and triage/troubleshoot autonomous vehicle hardware and software issues as they relate to remote operations responsibilities. * Act as a ...

Motional

Associate RVA Instructor

Las Vegas, NV · Remote

Certify autonomous vehicle readiness for daily operations and triage/troubleshoot autonomous vehicle hardware and software issues as they relate to remote operations responsibilities. * Act as a ...

ECP

Customer Support Representative (Remote)

Las Vegas, NV · Remote

$16.25 - $20.75/hr

You are responsible for resolving customer questions, troubleshooting issues, training refreshers ... A remote work environment that is compliant with cybersecurity and other company workplace policies

New

BrightBee

Operations Manager

Las Vegas, NV · On-site +1

$57K - $62K/yr

While this role is fully remote, candidates must be located in one of the following states ... Communicate empathically with school administrators and Bees to troubleshoot real-time problems ...

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All JobsTroubleshooting JobsRemote Troubleshooting JobsRemote Troubleshooting Jobs in Nevada

Remote Troubleshooting information

See Nevada salary details

$23.8K

$76.9K

$175K

How much do remote troubleshooting jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote troubleshooting in Nevada is $76,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,292.00 and $99,915.00 per year, depending on experience, location, and employer.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Nevada? For Remote Troubleshooting jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Nevada look for? The top searched job categories for Remote Troubleshooting jobs in Nevada are:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Nevada as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $76,907 per year, or $37 per hour.

Customer Support Representative - Internet Services

Five Star Solutions

Las Vegas, NV • On-site, Remote

$15/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Are you passionate about helping others and solving technical problems? We're looking for motivated, customer-focused professionals to join our team as Customer Support Representatives. In this role, you'll assist customers with internet service questions, troubleshoot connectivity issues, and provide exceptional customer service while creating a positive experience on every interaction.
If you enjoy technology, problem-solving, and helping customers find solutions, we'd love to hear from you!
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Responsibilities
  • Answer inbound customer calls regarding internet services
  • Troubleshoot internet connectivity service issues
  • Assist customers with starting, transferring, moving, or disconnecting services
  • Schedule technician appointments when necessary
  • Process billing inquiries and collect payments securely
  • Research customer accounts to identify the correct services and provide accurate resolutions
  • Document every customer interaction in the appropriate systems
  • Update customer account information as needed
  • Navigate multiple systems while speaking with customers
  • Deliver professional, friendly, and efficient customer service on every call

Qualifications
  • 1 year previous call center/technical or troubleshooting experience preferred
  • Excellent communication and active listening skills
  • Strong attention to detail and accuracy
  • Solid computer skills with the ability to navigate multiple applications and browser tabs simultaneously
  • Good troubleshooting and problem-solving abilities
  • Strong time management and organizational skills
  • The ability to remain calm and professional during challenging customer interactions
  • A willingness to learn new systems and technology
  • The ability to work independently in a remote environment while contributing to team success

$15 - $15 an hour
  • Starting pay - $15/hr plus shift differential(extra $1/hr nights & wkds)
    Working hours between - 6:00am-6:30pm (MST) ; Work Days - M-F and rotational weekends
    Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (MST)
    Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days

The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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