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Remote Troubleshooting Jobs in Indiana (NOW HIRING)

Harris

$10/hr

Ability to troubleshoot minor technological issues related to remote working environment. What we offer: * Streamline designed technology for your Chronic Care operations * Established and secure ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

Maintain reliable office connectivity and support company remote access (Tailscale), including device enrollment, user access, and first-line troubleshooting, coordinating with the platform team on ...

Harris

Good troubleshooting and analytical thinking to resolve issues. * Strong working knowledge of ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...

Harris

Good troubleshooting and analytical thinking to resolve issues. * Strong working knowledge of ... Remote work and more! About inHance: With over 35 years of experience in the utility industry, we ...

SOSi

Systems Engineer III

Indianapolis, IN · On-site +1

Monitor production environments and troubleshoot operational issues. * Support configuration ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

SOSi

Systems Engineer III

Indianapolis, IN · On-site +1

Monitor production environments and troubleshoot operational issues. * Support configuration ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

SOSi

Systems Engineer III

Indianapolis, IN · On-site +1

Monitor production environments and troubleshoot operational issues. * Support configuration ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

Motorola

$90K - $110K/yr

This position is a remote role in the United States and serves as a vital technical touchpoint ... Troubleshoot and analyze intricate system-level software, networking, and third-party components

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Remote Troubleshooting information

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$21.1K

$68.2K

$155.1K

How much do remote troubleshooting jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote troubleshooting in Indiana is $68,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,497.00 and $88,587.00 per year, depending on experience, location, and employer.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are popular job titles related to Remote Troubleshooting jobs in Indiana? For Remote Troubleshooting jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Remote Troubleshooting jobs in Indiana look for? The top searched job categories for Remote Troubleshooting jobs in Indiana are:
What cities in Indiana are hiring for Remote Troubleshooting jobs? Cities in Indiana with the most Remote Troubleshooting job openings:
Remote Troubleshooting jobs near you
Infographic showing various Remote Troubleshooting job openings in Indiana as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 100% Remote job distribution, with an average salary of $68,188 per year, or $32.8 per hour.

Mainframe File Transfer Systems Engineer (Payroll) (Remote)

A.C. Coy

Indianapolis, IN • Remote

$165K - $196K/yr

Other

Re-posted 16 days ago

Job description

Overview
  • Tier One Technologies has an immediate need for a Mainframe File Transfer Systems Engineer to support a Payroll application for our US Government client.
  • This is going to be a 100% remote position.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.
  • Must be a US Citizen.
Responsibilities
  • Responsible for design, implementation, maintenance, and troubleshooting of mainframe systems.
  • Transfer protocols of FTP, SFTP, and Direct connect file transfers.
  • Prepare system programming specifications, including programming instructions, inputs/outputs, structures, and other documentation to define functional and technical requirements.
  • Analyze functional and technical requirements of proposed or existing IT systems to identify necessary development or modification paths to meet mission objectives.
  • Participate in system requirements reviews, collaborating with customers, functional representatives, and technical personnel to clarify and refine requirements.
  • Perform all functional duties independently on high-visibility or mission-critical aspects of various programs.
Qualifications
  • A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
  • 5+ years of experience with IBM z/OS, COBOL batch processing, online transaction processing and utilizing Sort utility programs.
  • Expertise in utilizing FTP, SFTP, and Direct connect file transfers.
  • Prior experience working with telecommunications in a mainframe environment.
  • Familiarity with Payroll processing.
  • Familiarity with CA-View (SAR) for reviewing completed mainframe jobs, REXX is a plus.
  • Familiarity with AGILE methodology is a plus. 
  • Excellent communications skills.
  • Ability to obtain a Position of Public Trust Clearance.
  • Must be a US Citizen.
  • Must not have traveled outside the US for a combined total of 6 months or more in the last 5 years.
  • Must have resided in the US for the last 5 years.
Employment Type: OTHER
A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

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Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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