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Remote Troubleshooting Jobs in Indiana (NOW HIRING)

Monitor production environments and troubleshoot operational issues. * Support configuration ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

Senior Software Engineer

Crane, IN ยท On-site +1

$122K - $161K/yr

Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a highly motivated and ... Troubleshoot software and system issues, ensuring functionality, performance, and reliability.

Ability to look through database log files to troubleshoot software issues. * Implement and improve remote monitoring tools for our customer's systems. * Demonstrate superior customer service (as ...

Define troubleshooting plans, analyze field data, and provide actionable repair recommendations ... Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support)

$90K - $110K/yr

This position is a remote role in the United States and serves as a vital technical touchpoint ... Troubleshoot and analyze intricate system-level software, networking, and third-party components

$26.88 - $35.82/hr

Troubleshoots and guides others on wide variety of complex problems and identifies solutions within ... 82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Sr. Systems Engineer

Indianapolis, IN ยท On-site +1

$99K - $136K/yr

Troubleshoot system performance issues and production incidents. * Support configuration management ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

Sr. Systems Engineer

Indianapolis, IN ยท On-site +1

$99K - $136K/yr

Troubleshoot system performance issues and production incidents. * Support configuration management ... Remote or Hybrid work model * Core hours of operation are Monday through Friday, 0600 - 1700. * May ...

Showing results 41-60

Remote Troubleshooting information

See Indiana salary details

$21.1K

$68.2K

$155.1K

How much do remote troubleshooting jobs pay per year?

As of Sep 12, 2026, the average yearly pay for remote troubleshooting in Indiana is $68,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,497.00 and $88,587.00 per year, depending on experience, location, and employer.

What is remote troubleshooting?

A Remote Troubleshooting job involves diagnosing and resolving technical issues for customers or employees from a remote location. This can include software problems, network connectivity issues, hardware troubleshooting, and system configurations. Support is typically provided via phone, email, chat, or remote desktop software. Technicians use diagnostic tools and guides to identify the root causes and offer step-by-step solutions. Strong problem-solving skills and technical knowledge are essential for success in this role.

What skills and qualifications are needed for remote troubleshooting?

To thrive in Remote Troubleshooting, you need strong analytical skills, technical proficiency in diagnosing and resolving hardware or software issues, and experience with relevant IT systems or platforms. Familiarity with remote access tools, ticketing systems, and certifications such as CompTIA A+ or Microsoft Certified Professional are commonly required. Excellent written and verbal communication, patience, and a customer-oriented mindset are crucial soft skills for this position. These abilities ensure swift, accurate resolution of technical problems while maintaining high customer satisfaction in a remote work environment.

What are common challenges in remote troubleshooting and how can they be addressed?

Remote Troubleshooting professionals often encounter challenges such as limited physical access to devices, communication barriers with clients, and varying levels of technical literacy among end users. These can be addressed by leveraging advanced remote support tools, developing clear and empathetic communication strategies, and providing detailed step-by-step guidance. Additionally, building strong documentation habits and regularly updating one's technical skills can help prevent recurring issues. Working successfully in this role often requires adaptability and resourcefulness to troubleshoot effectively from a distance.

What are popular job titles related to Remote Troubleshooting jobs in Indiana?

For Remote Troubleshooting jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Remote Troubleshooting jobs?

Cities in Indiana with the most Remote Troubleshooting job openings:

Infographic showing various Remote Troubleshooting job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $68,188 per year, or $32.8 per hour.

Systems Engineer III

Indianapolis, IN โ€ข On-site, Remote

Full-time

Re-posted 13 days ago


Job description

Company Description

Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics.

Job Description

SOSi is seeking an Intermediate Systems Engineer to support production operations, software deployments, and enterprise application sustainment for a large federal information system.

The Intermediate Systems Engineer will support day-to-day production operations, software releases, system administration, configuration management, and operational troubleshooting activities.

Responsibilities

  • Support production operations.
  • Assist with software deployments and release activities.
  • Monitor production environments and troubleshoot operational issues.
  • Support configuration management and documentation.
  • Coordinate with software engineers and customer stakeholders to resolve production issues.
  • Support testing and implementation activities.
Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
  • 5+ years supporting enterprise IT systems.
  • Experience supporting production environments.
  • Experience supporting software implementation activities.
  • Technical skills in IBM z/OS, JCL, Oracle, Cognos, Broadcom Endevor, Configuration Management

Preferred:

  • COBOL
  • IDMS
  • Enterprise financial systems
  • ERP or payroll applications

Additional Information

Work Environment

  • Normal office conditions with potential to perform duties in deployed locations
  • Remote or Hybrid work model 
  • Core hours of operation are Monday through Friday, 0600 – 1700.
  • May be requested to work evenings and weekends to meet program and contract needs

Working at SOSi

All interested individuals will receive consideration and will not be discriminated against for any reason.