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Remote Tricare Beneficiary Service Representative Jobs

Customer Service Representative (Remote)

$16.50 - $22.25/hr

Customer Service Representative (Remote) Indianapolis, IN, United States Or refer someone Job ... Apply appropriate provisions of TRICARE regulations, interpretations, and procedural directives in ...

TRICARE Customer Service Rep Alaska

$16.50 - $22.25/hr

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE ... Preferred: • TRICARE customer service experience • Contact center experience to include call ...

Gain unparalleled experience navigating and synergizing the worlds of government, corporate CSR, ... Remote (Candidates must have their own laptop) Working Days: 6 Days Working Job Type: Full-Time, ...

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Description Customer Service Representative (Remote) * Are you an experienced Customer Service ... Answers the Beneficiary Helpline through the utilization of the hunt group and available light ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

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Remote Tricare Beneficiary Service Representative information

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$9

$18

$26

How much do remote tricare beneficiary service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote tricare beneficiary service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Tricare Beneficiary Service Representative vs Remote Health Insurance Customer Service Representative?

AspectRemote Tricare Beneficiary Service RepresentativeRemote Health Insurance Customer Service Representative
Required CredentialsHigh school diploma, healthcare knowledge, customer service skillsHigh school diploma, insurance knowledge, customer service skills
Work EnvironmentRemote, healthcare/benefits industryRemote, insurance industry
Employer & Industry UsageMilitary healthcare programs, government agenciesPrivate insurance companies, healthcare providers
Common Search & ComparisonCustomer support for military health benefitsCustomer support for private health insurance plans

The Remote Tricare Beneficiary Service Representative primarily assists military beneficiaries with healthcare benefits, while the Remote Health Insurance Customer Service Representative supports private insurance clients. Both roles require customer service skills and healthcare or insurance knowledge but differ in employer type and specific benefits handled.

More about Remote Tricare Beneficiary Service Representative jobs

What cities are hiring for Remote Tricare Beneficiary Service Representative jobs?

Cities with the most Remote Tricare Beneficiary Service Representative job openings:

What states have the most Remote Tricare Beneficiary Service Representative jobs?

States with the most job openings for Remote Tricare Beneficiary Service Representative jobs include:

Infographic showing various Remote Tricare Beneficiary Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Remote

$16.50 - $22.25/hr

Other

Re-posted 3 days ago


Job description

Customer Service Representative (Remote)

Indianapolis, IN, United States Or refer someone Job Openings Customer Service Representative (Remote)

About the Job Customer Service Representative (Remote)

Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.

Role Snapshot

Answer inquiries from beneficiaries, providers, and other affiliated representatives or groups regarding TRICARE eligibility, benefit determinations, and claims adjudication questions or problems.

In This Role You Will

  • Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing problems.
  • Apply appropriate provisions of TRICARE regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries.
  • Obtain and analyze claims data to determine specific problem area including external communication to obtain data.
  • Complete research and provide final resolution to inquiries within contractual requirements.
  • Communicate with inquirer to determine appropriate authorization or referral of services.
  • Submit claims for adjudication, correction, payment, or review as appropriate.
  • Educate providers on billing requirements of TRICARE to reduce claim problems.
  • Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.
  • Respond to inquirer using various forms of communication (written letter, telephone, web, or email) within time frames to exceed contractual standards.
  • Collect and record data for Customer Service records and computer analysis.
  • Inform supervisory staff of system problems when identified, researching problems to provide backup data and examples when needed.

How Do I Know This Opportunity Is Right For Me? If You:

  • Enjoy working in a high-volume call center
  • Excel at providing timely, accurate answers via telephone by employing strong listening skills
  • Enjoy new challenges and approach each day with a positive attitude
  • Demonstrate a strong work ethic with a history of dependability and respect
  • Possess excellent information retention capabilities
  • Thrive in an environment that offers opportunities for continuous learning

What Will I Gain From This Role?

  • Gaining experience working in a call center environment
  • Having the ability to work remotely from home
  • Building in-depth communication and customer service skills
  • Being a part of a fun, supportive team that offers great advancement opportunities throughout the organization
  • Working in an environment that serves our Nation’s military, veterans, Guard and Reserves along with their families

Minimum Qualifications

  • U.S. citizenship is required for this position due to Department of Defense restrictions
  • High school diploma or equivalent

Preferred Qualifications

  • 2 or more years of experience in customer service
  • Ability to learn medical and insurance terminology
  • Microsoft Office Experience
  • Ability to navigate dual monitor screens and between multiple programs at once
  • Strong skillsets in multi-tasking, research, and problem-solving