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Remote Triaging Jobs in Texas (NOW HIRING)

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

... triaging and resolution of support request made via phone and email. * High volume technical ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

... triaging and resolution of support request made via phone and email. * High volume technical ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Confie

Employee Relations Coordinator

Addison, TX · On-site +1

$22 - $24/hr

Flexible work options, including remote and hybrid opportunities, if eligible * Retirement Plan ... requests, triaging emails to the appropriate departments, and escalating employee concerns or ...

ASCENDING LLC

Sr. DevOps Kubernetes Engineer

Austin, TX · On-site +1

$52.25 - $71.50/hr

DevOps Engineer II Long term contract- 2+ years 100% remote in the continental US Our client is ... Participating in weekly on-call rotation for triaging production critical issues Job Qualifications ...

Astronomer

$125K - $130K/yr

Troubleshoot customer environments and engage in active triaging with customers * Participate in ... Remote At Astronomer, we value diversity. We are an equal opportunity employer: we do not ...

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Remote Triaging information

What are the key skills and qualifications needed to thrive as a Remote Triaging Specialist, and why are they important?

To thrive as a Remote Triaging Specialist, you need a solid background in clinical assessment, decision-making, and patient communication, often supported by a healthcare degree and relevant licensure such as RN or LPN. Familiarity with telehealth platforms, electronic health records (EHRs), and triage software is typically required. Strong listening skills, empathy, and the ability to remain calm under pressure are essential soft skills for this role. These competencies ensure accurate patient prioritization, effective remote care, and enhanced patient safety in a virtual environment.

What is remote triaging?

Remote triaging is the process of assessing and prioritizing requests, issues, or cases from a distance, often via phone, email, or online platforms. It is commonly used in healthcare, IT support, and customer service to determine the urgency of problems and decide the next steps without an in-person evaluation. Remote triage professionals gather relevant information, categorize issues based on severity, and direct them to the appropriate specialists or departments. This approach helps organizations efficiently manage resources and respond quickly to high-priority situations.

What are some common challenges faced by professionals in remote triaging roles, and how can they be addressed?

Remote triaging professionals often encounter challenges such as accurately assessing cases without in-person evaluation, managing high call or message volumes, and maintaining effective communication with both patients and clinical teams. To address these, strong protocols, up-to-date digital tools, and ongoing training are essential. Additionally, collaborating closely with healthcare providers and leveraging secure communication platforms help ensure that urgent cases are escalated appropriately and patient safety is maintained.
What are popular job titles related to Remote Triaging jobs in Texas? For Remote Triaging jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Triaging jobs in Texas look for? The top searched job categories for Remote Triaging jobs in Texas are:
What cities in Texas are hiring for Remote Triaging jobs? Cities in Texas with the most Remote Triaging job openings:
Remote Triaging jobs near you
Infographic showing various Remote Triaging job openings in Texas as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 40% Physical, 3% Hybrid, and 57% Remote job distribution.

Remote Registered Nurse (2843)

US Heart & Vascular

Irving, TX • Remote

Full-time

Posted 17 days ago

Job description

US Heart and Vascular is seeking a Remote Registered Nurse Care Manager to join our Value Based Care Management team.

M-F No weekends!! 

Position Summary: 

The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with chronic cardiovascular diseases and manage their post-acute care.   

Responsibilities & Duties:

Under the general guidance of nurse manager, practice physicians and advanced practice providers, the RN is primarily responsible for the following:
 

  • Outreaching referred and eligible patients to introduce care management services, obtain verbal consent for enrollment, and document in EHR per standard operating procedures 
  • Make outgoing calls to patients to assist patients in managing their chronic diseases - including education about their conditions and treatment regimens, medication management, appointment management 
  • Coordinates care across the continuum for patients with chronic cardiovascular conditions in collaboration with primary cardiologist, advanced practice providers, and other members of the multidisciplinary team within outpatient clinic setting  
  • Assesses patient health and SDOH need, documenting and implementing care plans that optimize health outcomes 
  • Serves as an important liaison for the interdisciplinary team and community organizations inclusive of other inpatient and outpatient care delivery organizations 
  • Provide patient-and-family-centered-care in the outpatient setting and telehealth setting, including triaging calls and patient messages in the EHR 
  • Provides patient and caregiver education related to health conditions, patient care, transitions of care, and ongoing chronic care management 
  • Evaluates remote patient monitoring technology, diagnostics, and laboratory results to engage advanced practice provider for appropriate patient care and interventions 
  • Ensures all CMS documentation and billing guidelines are adhered to in EHR 

Requirements: 

  • Requires excellent clinical, communication and organizational skills 
  • Requires multitasking and critical analysis 
  • Must be able to function independently within the limits of the position  
  • Ability to function in a team environment 
  • Demonstrate knowledge and competence in care management inclusive of transitional care management and complex care management 
  • Demonstrate knowledge and competence in basic cardiovascular technology, i.e., EKG, patient assessment and management of care, labs/hospital test results 
  • Strong understanding of population health concepts and clinical documentation requirements 
  • Able to demonstrate interpersonal skills to be approachable and understandable to patients, families, and care team members  
  • Minimum of an associate's degree in nursing; graduate of an accredited nursing program. 
    • Currently licensed to practice as registered nurse with a compact license or licensure for Alabama, Arizona, Kansas, Louisiana, Georgia  and Texas 
  • Current BLS for Healthcare Providers certification 

Apply