Remote Triaging Jobs in Dallas, TX (NOW HIRING)

Vital Services is seeking a talented and experienced Mid-Level Software Engineer to join our growing Application Engineering department. This is an extraordinary opportunity to be a part of, and play an integral role in, the expansion of our Information Technology team.

The core focus of this role is to write clean, secure, and highly efficient code that successfully implements functional requirements, ensuring rapid features delivery and high system reliability across active product and T&M client queues.

• Feature Implementation & Delivery: Writing well-structured, testable, and maintainable application code that fulfills documented user stories and technical design specs.
• Defect Resolution & Support Execution: Investigating, triaging, and patching software bugs and performance issues efficiently across SaaS platforms and custom client applications.
• API & Data Flow Execution: Building and consuming secure web services, endpoints, and third-party API extractions based on the patterns outlined by the Architect.
• Code Quality & Testing Discipline: Participating actively in peer code reviews, adhering to organizational standards, and writing comprehensive unit and integration tests.
• Sprint Hygiene & Operational Visibility: Estimating assigned tasks accurately, updating Jira tickets daily, and actively raising dependencies during sprint ceremonies to protect velocity.

• Professional Core Experience: 3-6 years of verified full-stack or backend software engineering experience operating within an agile team ecosystem (experience in multi-client agency or SaaS environments is a plus).
• Technical Stack Proficiency: Solid proficiency in C# languages and core object-oriented programming methodologies in a Microsoft tech stack environment.
• Database Conversance: Clear comfort writing optimized queries and interacting with relational or non-relational database engines (e.g., SQL/MySQL).
• Version Control Mastery: Complete fluency with Git workflow mechanics, branching strategies, and handling merge conflicts cleanly.
• Implementation Mindset: A strong track record of taking well-defined, abstract functional requirements and successfully transforming them into live, working software capabilities without needing extensive architectural oversight.

• Individual Sprint Say/Do Ratio: >= 80% predictability on completing committed sprint tasks and feature points.
• Code Review Turnaround Time: Review and provide actionable feedback on peer pull requests within an average of < 24 hours to prevent pipeline blockages.
• Post-Deployment Defect Leaks: Maintain a threshold of < 2 critical execution defects or breaking bugs introduced to production environments per quarter.
• Jira & Time-Tracking Accuracy: 100% weekly compliance on task logging, feature estimations, and accurate time log entries.

Salary Range: $95,000 $115,000 (Mid-Level) - Final offer will be commensurate with experience and technical assessment results.

Hybrid Flexibility: We value our culture in our offices in Allen, TX and Oak Ridge, TN, but offer a flexible hybrid or remote schedule based on team project needs rather than a rigid clock-in / in-office requirement.

Growth Path: This position was created by a team member's promotion. We actively invest in our engineers' career trajectories into senior engineering or architecture roles.