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Work From Home Inbound Outbound Call Center Jobs in Dallas, TX

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High volume inbound/outbound calls assisting patients. * Review and process patient requests ... Requirements: * 1+ year of RECENT, call center experience. * Ability to manage high call volumes ...

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Work From Home Inbound Outbound Call Center information

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How much do work from home inbound outbound call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for work from home inbound outbound call center in Dallas, TX is $19.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.12 per hour, depending on experience, location, and employer.

What is a work from home inbound outbound call center?

A Work From Home Inbound Outbound Call Center job involves handling incoming and outgoing calls for a company remotely. Inbound calls typically include customer inquiries, support requests, or order processing, while outbound calls may involve sales, follow-ups, or surveys. Agents use a computer, headset, and internet connection to interact with customers. Strong communication skills and the ability to work independently are essential. Many companies provide training and scripts to help employees succeed in their roles.

What are the key skills and qualifications needed to thrive in a work from home inbound outbound call center position?

To thrive as a Work From Home Inbound Outbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with CRM software, VOIP phone systems, and basic computer proficiency is often required, and some employers may prefer prior call center experience or certifications in customer service. Strong organizational skills, patience, and the ability to remain calm under pressure are critical soft skills for this position. These qualifications are important because they help ensure efficient, professional, and customer-focused service, even in a remote environment.

What are some common challenges faced by work from home inbound outbound call center representatives, and how can they be managed?

A frequent challenge in work-from-home call center roles is managing distractions and maintaining productivity in a home environment. Representatives may also encounter high call volumes, difficult customers, and the need to quickly switch between different tasks or types of calls. Staying organized with a dedicated, quiet workspace and adhering to a set schedule can help manage these challenges. Utilizing provided training resources and maintaining regular virtual communication with supervisors and teammates also supports successful performance and a sense of team collaboration.

What cities near Dallas, TX are hiring for Work From Home Inbound Outbound Call Center jobs?

Cities near Dallas, TX with the most Work From Home Inbound Outbound Call Center job openings:

Infographic showing various Work From Home Inbound Outbound Call Center job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,768 per year, or $19.1 per hour.

Part-Time Virtual Outbound Call Center Representative

Addison, TX โ€ข On-site, Remote

Windy City Call Center
201 - 500 employees

$15 - $17/hr

Part-time

PTO

Re-posted yesterday


Job description

Responsive recruiter
We're an appointment-setting call center looking for part time outbound call center professionals who enjoy connecting with customers and setting quality appointments. We believe great people build great teams, so we're always interested in meeting talented individuals. This posting is for future openings.
What You'll Do
  • Call homeowners who have expressed interest in home improvement services
  • Set qualified appointments while meeting performance goals
  • Work a fixed schedule that you build within our available business hours
  • Friday availability is required
  • Sunday availability is required

What We're Looking For
  • Prior outbound call center experience (appointment setting preferred)
  • Strong listening skills and a professional phone presence
  • Ability to multitask while speaking on the phone and navigating multiple computer applications
  • Texas residency required
  • Reliable, dependable, and able to consistently work required Friday and Sunday shifts

Pay and Benefits
  • $15.00-$17.00 per hour, based on experience
  • Pay increase after 30 days of employment
  • Paid Time Off (PTO) after 90 days for both full-time and part-time employees
  • Paid online training

Technical Requirements
  • High-speed wired internet connection (Wi-Fi not permitted)
  • Windows 11 or newer with at least 8GB RAM and a 2.10 GHz processor
  • Webcam required for training and meetings

If you're looking for a professional work-from-home opportunity and would like to be considered for future openings, we'd love to hear from you!
If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position.
By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Windy City Call Center LLC
We are headquartered in the northwest suburbs of Chicago and are experiencing exceptional growth. This position will be a part of the Windy City Call center team which is one of the fastest growing parts of our business. We support our clients with inbound and outbound call center services in education, home improvement, insurance and other business verticals. Our clients utilize our seasoned representatives to make outbound calls on their behalf to qualify the inquiries they receive from any number of sources. We call verify these leads and transfer the interested prospects to their call centers.
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