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Work From Home Inbound Outbound Call Center Jobs in Houston, TX

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

High volume technical inbound/outbound call center environment providing end user phone support in ... We work to maintain the highest standards of care and service for our patients, families and valued ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

High volume technical inbound/outbound call center environment providing end user phone support in ... We work to maintain the highest standards of care and service for our patients, families and valued ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

High volume technical inbound/outbound call center environment providing end user phone support in ... We work to maintain the highest standards of care and service for our patients, families and valued ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

High volume technical inbound/outbound call center environment providing end user phone support in ... We work to maintain the highest standards of care and service for our patients, families and valued ...

Tivly

Contact Center Representative

Houston, TX · Remote

$14/hr

Handle a large volume of inbound and outbound calls related to small business owners inquiring ... in a call center or similar environment. * Minimum of 2 years working from home. * High School ...

Tivly

Contact Center Representative

Houston, TX · On-site +1

$14/hr

Handle a large volume of inbound and outbound calls related to small business owners inquiring ... in a call center or similar environment. * Minimum of 2 years working from home. * High School ...

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Work From Home Inbound Outbound Call Center information

See Houston, TX salary details

$12

$18

$28

How much do work from home inbound outbound call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for work from home inbound outbound call center in Houston, TX is $18.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.35 per hour, depending on experience, location, and employer.

What is a work from home inbound outbound call center?

A Work From Home Inbound Outbound Call Center job involves handling incoming and outgoing calls for a company remotely. Inbound calls typically include customer inquiries, support requests, or order processing, while outbound calls may involve sales, follow-ups, or surveys. Agents use a computer, headset, and internet connection to interact with customers. Strong communication skills and the ability to work independently are essential. Many companies provide training and scripts to help employees succeed in their roles.

What are the key skills and qualifications needed to thrive in a work from home inbound outbound call center position?

To thrive as a Work From Home Inbound Outbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with CRM software, VOIP phone systems, and basic computer proficiency is often required, and some employers may prefer prior call center experience or certifications in customer service. Strong organizational skills, patience, and the ability to remain calm under pressure are critical soft skills for this position. These qualifications are important because they help ensure efficient, professional, and customer-focused service, even in a remote environment.

What are some common challenges faced by work from home inbound outbound call center representatives, and how can they be managed?

A frequent challenge in work-from-home call center roles is managing distractions and maintaining productivity in a home environment. Representatives may also encounter high call volumes, difficult customers, and the need to quickly switch between different tasks or types of calls. Staying organized with a dedicated, quiet workspace and adhering to a set schedule can help manage these challenges. Utilizing provided training resources and maintaining regular virtual communication with supervisors and teammates also supports successful performance and a sense of team collaboration.

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For Work From Home Inbound Outbound Call Center jobs in Houston, TX, the most frequently searched job titles are:

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Work From Home Inbound Outbound Call Center jobs near you

Licensed Call Center work from home medicare sales professionals

The Medicare Academy

Houston, TX • Remote

$12 - $22/hr

Temporary

Posted 26 days ago

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Job description

We are seeking self starting motivated work from home call center licensed professional agents to join our small, focused team of 1099 agents. Ideal candidates will have experience in Medicare Advantage sales and must  a be licensed health insurance agents, released from previous agencies. This role involves handling very warm inbound calls independently (no outbound cold calls) using company-provided software, with no travel requirements and periodic check-ins to support your work. Bilingual candidates are preferred to better serve our diverse client base. This unique role allows you to set your hours and schedule, allows you to design your hourly + commission schedule and includes bonuses payable for top producers. Potential for post AEP opportunities as you obtain additional experience/ . Agent that onboard now are to the front of the line with opportunities. 

Responsibilities

  • Handle inbound very warm calls as a licensed health insurance agent
  • Complete 2027 Medicare Advantage certifications
  • Conduct Medicare Advantage sales
  • Work independently with periodic team check-ins
  • Utilize company-provided software tools efficiently
  • Maintain compliance as a released agent from past agencies and be able to obtain appointments from all carriers in the markets being served
  • Communicate effectively with clients, preferably in multiple languages

Preferred / Required Qualifications

  • Licensed Health Insurance Agent
  • Released from all prior carriers appointment
  • Must be able to add additional a few states for non-resident licenses
  • Completion of 2027 Medicare certifications
  • Have E&O insurance
  • Preferred Medicare sales experience
  • Strong communication skills
  • Problem-solving abilities
  • Effective time management

Company Description

If you are looking for lead support and an uncapped earning potential during this AEP we should talk. We have partnered with a leading marketing agency to ensure that your phone will ring. Time is running out.