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Remote Triage Coordinator Jobs in Indiana (NOW HIRING)

STI

ADDM Abstractor

Indianapolis, IN · On-site +1

... Coordinator, other ADDM team members and sites. Essential Duties/Responsibilities: The core ... 1. 8. Triage public concerns and questions and forward to appropriate staff member. Job ...

STI

ADDM Abstractor

Indianapolis, IN · On-site +1

... Coordinator, other ADDM team members and sites. Essential Duties/Responsibilities: The core ... 1. 8. Triage public concerns and questions and forward to appropriate staff member. Job ...

USAA

Sr. TLE Auto Appraiser

Goshen, IN · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... May also involve external regulatory coordination to ensure appropriate documentation and ...

micro1 AI

Senior Corporate Paralegal

Carmel, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Design AI-enabled legal intake and triage workflows, particularly for a highly asynchronous and ...

micro1 AI

Senior Corporate Paralegal

Fort Wayne, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Design AI-enabled legal intake and triage workflows, particularly for a highly asynchronous and ...

micro1 AI

Senior Corporate Paralegal

Evansville, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Design AI-enabled legal intake and triage workflows, particularly for a highly asynchronous and ...

USAA

Sr. TLE Auto Appraiser

South Bend, IN · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... May also involve external regulatory coordination to ensure appropriate documentation and ...

micro1 AI

Senior Corporate Paralegal

Fishers, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Design AI-enabled legal intake and triage workflows, particularly for a highly asynchronous and ...

micro1 AI

Senior Corporate Paralegal

South Bend, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Design AI-enabled legal intake and triage workflows, particularly for a highly asynchronous and ...

micro1 AI

Senior Corporate Paralegal

Indianapolis, IN · On-site +1

$200K - $250K/yr

Remote (opportunity to work from SF office) The Role We are looking for a corporate legal ... Design AI-enabled legal intake and triage workflows, particularly for a highly asynchronous and ...

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Remote Triage Coordinator information

What is the difference between Remote Triage Coordinator vs Remote Medical Assistant?

AspectRemote Triage CoordinatorRemote Medical Assistant
CredentialsCertification in triage or nursing, medical backgroundMedical assistant certification, clinical skills
Work EnvironmentRemote, healthcare settings, call centersRemote, clinics, healthcare facilities
Employer & IndustryHospitals, telehealth companies, healthcare providersMedical clinics, telehealth services, healthcare organizations
Search & Comparison IntentUnderstanding roles in patient assessment and routingAssisting with patient intake and administrative tasks

The Remote Triage Coordinator primarily focuses on assessing patient symptoms remotely and directing them to appropriate care, often requiring triage or nursing certifications. In contrast, Remote Medical Assistants handle administrative and basic clinical tasks, supporting healthcare providers. Both roles are remote and healthcare-related but differ in responsibilities and required credentials.

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Cities in Indiana with the most Remote Triage Coordinator job openings:

Remote Triage Coordinator jobs near you

Support Coordinator

Schneider Geospatial

Indianapolis, IN • On-site, Remote

Full-time

Re-posted 2 days ago

Job description

About Schneider Geospatial 
Schneider Geospatial is a leading PE-backed GovTech SaaS company modernizing how governments serve their communities. Our GIS-based GovTech solutions power over 1,000 local governments across 34 states, reaching more than 32 million citizens annually. We help public agencies streamline parcel management, permitting & licensing, and asset management, making government more transparent, efficient, and citizen focused. 
 

Recognized multiple years as a Great Employer to Work For, we blend a purpose-driven mission with the innovation and agility of a high-growth software company. Schneider Geospatial has also been named to the GovTech 100 for four consecutive years, recognizing the most innovative and impactful companies serving state and local government.


The Schneider Geospatial Support Coordinator serves as a front-line team member providing excellent remote customer service for clients and end users of our SaaS and desktop software products. This role will triage incoming support requests and facilitate communication to ensure customers are receiving an optimal service experience from initial contact to resolution of their support case. 

What you can expect in the role
  • Direct engagement with client organizations and their users related to any technical support cases they have opened with our team.
  • Be on the frontlines of modernizing government organizations with advanced software technologies.
  • Ability to work collaboratively and communicate effectively with team members.
  • Manage customer interactions by telephone, both in response to customer inquiries and through proactive outreach.
Responsibilities
  • Respond to client calls and emails in a timely manner. 
  • Triage, prioritize, and assign customer support cases to qualified Support Specialists.
  • Support case tracking, documentation, and status reporting to clients.
  • Proactively follow-up with customers on support cases waiting on customer responses.
  • Monitor open support cases and assist Support personnel with communication and coordination to resolve cases in a timely manner.
  • Provide direct product end-user support and resolution.
  • Ability to verbally communicate clearly with client over the phone in the English language. 
  • Good written communication and grammar skills (in the English language) are highly important. 
  • Establish active listening, empathy, professionalism, clear verbal communication, appropriate questioning techniques, accurate documentation, and timely follow-up to ensure customer confidence and issue resolution.
Qualifications
  • BA/BS or Certificate in GIS, Geography, MIS, Communications, Business Administration, or a related field; or a relevant combination of education and experience.
  • GIS software experience is preferred.
  • SQL experience is preferred.
  • Strong desire to successfully and enthusiastically support software that is being used to solve customer problems.
  • Experience with local government (county and municipal) operations, especially pertaining to permitting, infrastructure and asset management, land records, or fleet management services, is a strong plus.
  • Experience with Schneider Geospatial's software products is a strong plus.

Successful Support Coordinators will have future opportunities to pursue numerous career paths in our organization, depending on interests and skillset, including business development, project management, consulting, software testing/QA, and product management. 


Equal Opportunity 
Schneider Geospatial is an Equal Opportunity Employer. We welcome candidates from all backgrounds and believe that diversity strengthens our team, fuels innovation, and drives success. 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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