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Remote Transportation Coordinator Jobs in Puerto Rico

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$15.50/hr

Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...

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Remote Transportation Coordinator information

What is a remote transportation coordinator?

A Remote Transportation Coordinator is a logistics professional who manages and coordinates the movement of goods, vehicles, or people from a remote location, often working from home or a distributed office. They communicate with drivers, carriers, and clients to arrange shipments, track deliveries, and resolve transportation issues using digital tools and software. Their responsibilities include scheduling, dispatching, monitoring shipments, ensuring compliance with regulations, and optimizing routes to improve efficiency. The remote aspect allows flexibility and supports companies with distributed teams or clients across various locations.

How does a remote transportation coordinator typically communicate and coordinate with drivers and logistics teams?

As a Remote Transportation Coordinator, you'll rely heavily on digital communication tools such as email, phone, and specialized transportation management software to stay connected with drivers, dispatchers, and logistics staff. Effective coordination involves monitoring shipment statuses, resolving delays, and updating stakeholders in real time. Building strong remote relationships and maintaining clear, proactive communication are essential since you won't have face-to-face contact with the team. This role often requires excellent organizational skills and the ability to multitask while working independently.

What are the key skills and qualifications needed to thrive as a remote transportation coordinator, and why are they important?

To thrive as a Remote Transportation Coordinator, you need strong organizational skills, attention to detail, and a background in logistics or supply chain management, often supported by relevant education or experience. Familiarity with transportation management systems (TMS), route optimization software, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to work independently are soft skills that distinguish top performers in this role. These skills are essential for efficiently coordinating shipments, resolving issues quickly, and maintaining seamless logistics operations from a remote location.

What job categories do people searching Remote Transportation Coordinator jobs in Puerto Rico look for?

The top searched job categories for Remote Transportation Coordinator jobs in Puerto Rico are:

Remote Transportation Coordinator jobs near you
Infographic showing various Remote Transportation Coordinator job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 31% Part Time, 2% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Service Representative

Firstsource

Mayaguez, PR • Remote

$15.50/hr

Full-time

Posted 26 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Work Location: Remote-

Job Type: Full-time

Pay:Starting Rate $14.00 per hour

Bilingual: $15.50 per hour

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

 

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