$15.50 - $20.75/hr
... ticketing system, and phone * Effectively analyze customer data to provide appropriate ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...
$15.50 - $20.75/hr
... ticketing system, and phone * Effectively analyze customer data to provide appropriate ... A dedicated and quiet home workspace suitable for remote work We Offer * 8 paid sick leave shifts ...
ServiceNow Administrator
Nashville, TN · Remote
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... center ticketing, routing, escalation, and resolution processes under the direction of the ...
ServiceNow Administrator
Nashville, TN · Remote
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... center ticketing, routing, escalation, and resolution processes under the direction of the ...
Project Engineer, MSP - Work From Home
Nashville, TN · On-site +1
A fully remote position will be considered for the ideal candidate. Project Engineer ... professional ticketing system. - Excellent communication, interpersonal and analytical skills ...
Project Engineer, MSP - Work From Home
Nashville, TN · On-site +1
A fully remote position will be considered for the ideal candidate. Project Engineer ... professional ticketing system. - Excellent communication, interpersonal and analytical skills ...
ServiceNow Administrator
Nashville, TN · Remote
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... center ticketing, routing, escalation, and resolution processes under the direction of the ...
ServiceNow Administrator
Nashville, TN · Remote
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... center ticketing, routing, escalation, and resolution processes under the direction of the ...
National Help Desk Specialist
Kingsport, TN · On-site +1
Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time ...
National Help Desk Specialist
Kingsport, TN · On-site +1
Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time ...
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · On-site +1
$98K - $135K/yr
This position is 100% remote. Responsibilities * Provides senior-level support of Microsoft Systems ... management ticketing system. Works closely with IT&S teams to resolve internal customer issues.
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · On-site +1
$98K - $135K/yr
This position is 100% remote. Responsibilities * Provides senior-level support of Microsoft Systems ... management ticketing system. Works closely with IT&S teams to resolve internal customer issues.
... Zendesk (ticketing) and Intercom (live chat), or comparable platforms Benefits: * Great medical ... This role is fully remote in Nashville, candidates for this role must be based in the Nashville ...
... Zendesk (ticketing) and Intercom (live chat), or comparable platforms Benefits: * Great medical ... This role is fully remote in Nashville, candidates for this role must be based in the Nashville ...
SWORPS supports a large, primarily remote workforce, along with onsite operations at the UT ... Skill in SharePoint, Microsoft 365, ticketing systems, inventory systems, reporting tools ...
SWORPS supports a large, primarily remote workforce, along with onsite operations at the UT ... Skill in SharePoint, Microsoft 365, ticketing systems, inventory systems, reporting tools ...
$15.25 - $19/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$15.25 - $19/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$15 - $18.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$15 - $18.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · Remote
$98K - $135K/yr
This position is 100% remote. Responsibilities * Provides senior-level support of Microsoft Systems ... management ticketing system. Works closely with IT&S teams to resolve internal customer issues.
Senior Systems Engineer - Active Directory / Azure
Brentwood, TN · Remote
$98K - $135K/yr
This position is 100% remote. Responsibilities * Provides senior-level support of Microsoft Systems ... management ticketing system. Works closely with IT&S teams to resolve internal customer issues.
$14.25 - $18/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$14.25 - $18/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$15 - $18.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$15 - $18.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Senior Product Manager, Platform & Integrations
Knoxville, TN · On-site +1
$120K - $159K/yr
... ticketing, ordering, loyalty, payments, and future digital products. This is a highly technical ... This role is open to Remote US based candidates. Key Responsibilities * Own the strategy and ...
Senior Product Manager, Platform & Integrations
Knoxville, TN · On-site +1
$120K - $159K/yr
... ticketing, ordering, loyalty, payments, and future digital products. This is a highly technical ... This role is open to Remote US based candidates. Key Responsibilities * Own the strategy and ...
$14 - $17.50/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$14 - $17.50/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Senior Product Manager, Platform & Integrations
Knoxville, TN · On-site +1
$120K - $159K/yr
... ticketing, ordering, loyalty, payments, and future digital products. This is a highly technical ... This role is open to Remote US based candidates. Key Responsibilities * Own the strategy and ...
Senior Product Manager, Platform & Integrations
Knoxville, TN · On-site +1
$120K - $159K/yr
... ticketing, ordering, loyalty, payments, and future digital products. This is a highly technical ... This role is open to Remote US based candidates. Key Responsibilities * Own the strategy and ...
$15.25 - $19.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
$15.25 - $19.25/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
Software Engineer
Knoxville, TN · On-site +1
From digital ticketing and mobile engagement to in-theater innovation, your code will help set the ... remote working options, depending on the role. What really makes Regal shine? Our people. We're ...
Software Engineer
Knoxville, TN · On-site +1
From digital ticketing and mobile engagement to in-theater innovation, your code will help set the ... remote working options, depending on the role. What really makes Regal shine? Our people. We're ...
National Help Desk Specialist
Kingsport, TN · On-site +1
$49K - $69K/yr
Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time ...
Quick apply
National Help Desk Specialist
Kingsport, TN · On-site +1
$49K - $69K/yr
Additional duties include diagnosing and resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into our ticketing database to track time ...
Software Engineer
Knoxville, TN · On-site +1
From digital ticketing and mobile engagement to in-theater innovation, your code will help set the ... remote working options, depending on the role. What really makes Regal shine? Our people. We're ...
Software Engineer
Knoxville, TN · On-site +1
From digital ticketing and mobile engagement to in-theater innovation, your code will help set the ... remote working options, depending on the role. What really makes Regal shine? Our people. We're ...
Remote Ticketing information
What is a remote ticketing?
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
What skills and qualifications are needed for remote ticketing?
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.
What does a typical workday look like for remote ticketing?
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
What are the most commonly searched types of Ticketing jobs in Tennessee?
The most popular types of Ticketing jobs in Tennessee are:
What are popular job titles related to Remote Ticketing jobs in Tennessee?
For Remote Ticketing jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in Tennessee look for?
The top searched job categories for Remote Ticketing jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Ticketing jobs?
Cities in Tennessee with the most Remote Ticketing job openings:
Customer Support Specialist - Malay Speaker
On-site, Remote
JustMarkets
$15.50 - $20.75/hr
Full-time
Medical, PTO
Posted 18 days ago
Job description
Responsibilities
- Efficiently respond to and communicate with clients to understand and meet their needs through various communication channels: live chat, messengers, ticketing system, and phone
- Effectively analyze customer data to provide appropriate recommendations and resolve issues
- Resolve product or service concerns by clarifying the customer's problem, identifying the cause, selecting and explaining the best solution, expediting corrections or adjustments, and following up to ensure resolution
- Demonstrate excellent customer service by fostering positive long-term relationships and encouraging repeat business
- Build rapport with clients and effectively manage conflicts or misunderstandings
- Contribute to team efforts by achieving related results as needed
- Commit to meeting quality standards when handling customer inquiries
- Excellent communication skills, both verbal and written
- Proficiency speaking and writing in Bahasa Melayu
- Strong interpersonal and communication skills
- High level of professionalism and customer service orientation
- Attention to detail, with excellent organizational and time management skills
- Ability to work well in a team and collaborate with other departments
- Own a laptop, stable and reliable internet connection
- A dedicated and quiet home workspace suitable for remote work
- 8 paid sick leave shifts per year
- 12 paid vacation leave shifts per year
- Medical insurance budget
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)