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Remote Ticket Box Office Jobs in Georgia (NOW HIRING)

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49.50K - $66.40K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Experience working in primary or secondary ticketing platforms or box office operations Victory ...

In-Telecom

Voice L2 Technician

Kennesaw, GA · On-site +1

$55K - $65K/yr

Work remote help desk tickets, including: * Voice tickets (IP Office, ITC Cloud, hosted platforms ... Ensure accurate time entry, ticket notes, and follow-up actions Skills, Knowledge & Expertise * 2+ ...

Apex Systems

Field Technician II

Atlanta, GA · Remote

$18 - $21/hr

... Office 365 environments. * Log customer requests into the ticket tracking system and resolve technical issues to meet Service Level Agreements (SLAs). * Support remote customers using Citrix and ...

StubHub

Head of Global Customer Success

Atlanta, GA · On-site +1

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to ... Hybrid (3 days in office/2 days remote) - Atlanta, GA What You'll Do: * Leadership & Team ...

Sharecare

Data Analyst Intern - Remote

Atlanta, GA · On-site +1

... ticket submission * Support the intake and lifecycle management of new requests, including ... Proficiency in Microsoft Office applications, with strong Excel and PowerPoint skills preferred

Sharecare

Data Analyst Intern - Remote

Atlanta, GA · Remote

... ticket submission * Support the intake and lifecycle management of new requests, including ... Proficiency in Microsoft Office applications, with strong Excel and PowerPoint skills preferred

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Remote/Hybrid - USA Reports to: Key Account Manager Department Name: Account Management Job Type ... Proficiency with Microsoft Office and Excel. * Strong organizational skills with the ability to ...

Rubicon

Client Services Associate

Atlanta, GA · Remote

$20/hr

Remote/Hybrid - USA Reports to: Key Account Manager Department Name: Account Management Job Type ... Proficiency with Microsoft Office and Excel. * Strong organizational skills with the ability to ...

Brightwell

Infrastructure Engineer

Atlanta, GA · Remote

$103.40K - $135.60K/yr

... office at The Battery). All other candidates will work fully remote, with quarterly travel to ... Reduce manual ticket volume by 30%, improve deployment reliability, and build self-service ...

Brightwell Payments, Inc.

Infrastructure Engineer

Atlanta, GA · On-site +1

$102.10K - $134K/yr

... office at The Battery). All other candidates will work fully remote, with quarterly travel to ... Reduce manual ticket volume by 30%, improve deployment reliability, and build self-service ...

Evident ID

Senior Software Engineer

Atlanta, GA · On-site +1

$117.80K - $155.30K/yr

... office and three days remote). What You'll Work On * AI-native development - for real * Use AI ... No ticket factories. You'll have genuine influence over what gets built and how. * A skill set that ...

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Remote Ticket Box Office information

What are the key skills and qualifications needed to thrive as a Remote Ticket Box Office Agent, and why are they important?

To thrive as a Remote Ticket Box Office Agent, you need strong customer service skills, attention to detail, and familiarity with ticketing processes, often supported by a high school diploma or equivalent. Proficiency with ticketing software such as Ticketmaster, CRM platforms, and basic payment processing systems is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills for addressing customer inquiries and resolving issues efficiently. These skills ensure smooth ticket sales, accurate transactions, and high customer satisfaction in a virtual environment.

How does a Remote Ticket Box Office representative typically collaborate with event organizers and customers?

As a Remote Ticket Box Office representative, you’ll frequently interact with event organizers to stay updated on ticket availability, pricing changes, and event details. You’ll also be the primary point of contact for customers, handling ticket purchases, answering event-related questions, and resolving issues in real time, typically via phone, email, or live chat. Collaboration is often managed through ticketing platforms and shared communication tools, so comfort with technology and clear, professional communication are essential. Maintaining accurate records and prompt responses helps ensure smooth operations and customer satisfaction.

What are Remote Ticket Box Office jobs?

Remote Ticket Box Office jobs involve managing ticket sales, customer inquiries, and event information from a remote location, usually via phone, email, or online platforms. Employees in these roles assist customers with purchasing tickets, resolving issues, and providing details about events or venues. They may also handle refunds, exchanges, and work with event organizers to ensure smooth ticketing operations. This role requires strong communication skills, attention to detail, and proficiency with ticketing software. Working remotely, these professionals provide essential support to both customers and event teams.

What is a remote high ticket sales job?

A remote high ticket sales job involves selling expensive products or services, often with prices ranging from thousands to tens of thousands of dollars, through online communication channels. Sales professionals in this role typically use skills in negotiation, customer relationship management, and digital tools to close large-value deals from a remote location. Success in this position often requires experience, strong communication skills, and knowledge of sales platforms or CRM software.

What is the difference between Remote Ticket Box Office vs Remote Ticketing Associate?

AspectRemote Ticket Box OfficeRemote Ticketing Associate
CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Work EnvironmentOnline ticket sales, customer support via phone/emailOnline ticket management, customer communication
Employer & IndustryEvent venues, theaters, sports arenasEvent venues, theaters, sports arenas
Search & Comparison IntentSimilar roles in ticket sales and customer supportRelated ticketing roles with focus on online systems

Both roles involve assisting customers with ticket purchases and require similar skills. The main difference lies in the job titles used by employers, with "Remote Ticket Box Office" emphasizing direct ticket sales support, while "Remote Ticketing Associate" may include broader online ticket management tasks. Understanding these distinctions can help job seekers target the right positions in the event and entertainment industry.

What are the most commonly searched types of Ticket Box Office jobs in Georgia? The most popular types of Ticket Box Office jobs in Georgia are:
What are popular job titles related to Remote Ticket Box Office jobs in Georgia? For Remote Ticket Box Office jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Ticket Box Office jobs in Georgia look for? The top searched job categories for Remote Ticket Box Office jobs in Georgia are:
What cities in Georgia are hiring for Remote Ticket Box Office jobs? Cities in Georgia with the most Remote Ticket Box Office job openings:
Remote Ticket Box Office jobs near you
Ticketing Operations Specialist

Ticketing Operations Specialist

Ticket Evolution

Atlanta, GA • On-site, Remote

$49.50K - $66.40K/yr

Full-time

Posted 20 hours ago

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live's comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms.
This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service.
This is a full-time, exempt position reporting to the Operations Coordinator. The role is in-office at our Buckhead, Atlanta location and requires a set schedule of 2:00 - 11:00PM, including at least one weekend day.
RESPONSIBILTIES
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service

REQUIREMENTS
What we're looking for
  • Outstanding attention to detail
  • Strong verbal and written communication skills, including the ability to support upset or frustrated clients with professionalism and empathy
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Identifying gaps in our supply of inventory in advance of an event
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Ability to leverage software and resources to manage tasks effectively
  • Professional demeanor; able to perform well in high-pressure situations

Technical Qualifications
    • High school diploma and 2+ years of relevant experience, or an Associate's degree from an accredited institution
    • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
    • Strong problem-solving, research, and analytical capabilities
    • Proficient computer and typing skills
    • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications
  • Bachelor's degree from an accredited institution and at least 1 year of related experience
  • Experience working in primary or secondary ticketing platforms or box office operations

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.

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