2

Remote Text Counseling Jobs in Washington (NOW HIRING)

Remote Text Counseling information

What are the key skills and qualifications needed to thrive as a Remote Text Counselor, and why are they important?

To thrive as a Remote Text Counselor, you need a background in counseling or psychology, typically supported by a relevant degree and, in some cases, licensure. Familiarity with secure messaging platforms, crisis intervention protocols, and documentation systems is essential. Exceptional active listening, empathy, clear written communication, and the ability to remain calm under pressure are vital soft skills. These abilities enable counselors to provide effective, compassionate support and ensure client safety in a remote environment.

What is remote text counseling?

Remote text counseling is a form of mental health support where clients and counselors communicate through text-based messages instead of traditional in-person or voice sessions. This format allows individuals to access counseling services from anywhere, providing flexibility and privacy. Text counseling can be conducted via secure apps, online platforms, or SMS, and is often used for ongoing support, crisis intervention, or specific mental health concerns. It's especially helpful for people who may feel more comfortable expressing themselves in writing or have limited access to in-person services.

What are some common challenges faced by remote text counselors, and how can they effectively manage them?

Remote text counselors often encounter challenges such as interpreting tone and emotion without verbal cues, managing high message volumes, and maintaining emotional resilience while working independently. To address these, counselors rely on active listening skills, clear written communication, and regular supervision or debriefing sessions with their team. Many organizations also provide access to peer support groups and professional development resources to help counselors manage stress and continue improving their practice in a virtual environment.

What is the difference between Remote Text Counseling vs Remote Phone Counseling?

AspectRemote Text CounselingRemote Phone Counseling
CredentialsLicensed mental health professionals, certifications vary by stateLicensed mental health professionals, certifications vary by state
Work EnvironmentText-based platform, flexible, asynchronous communicationPhone calls, real-time verbal communication
Industry UsageCommon in online therapy services, mental health appsTraditional teletherapy, mental health clinics
Search & Comparison IntentPeople seeking text-based mental health supportPeople preferring verbal communication for therapy

Remote Text Counseling involves providing mental health support through written messages, offering flexibility and asynchronous communication. Remote Phone Counseling involves real-time verbal sessions via phone, suitable for those who prefer spoken interaction. Both roles require similar credentials but differ in communication methods and user preferences.

Licensed Mental Health Counselor (LMHC)

Licensed Mental Health Counselor (LMHC)

BetterHelp

Washington, DC • Remote

$52K - $81K/yr

Other

Posted 2 days ago


BetterHelp rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Benefits We Offer

  • $500 first client bonus* for therapists that engage with their first client within 14 days of beginning their application.
  • Free access to 390+ CEU courses
  • Competitive Compensation with an estimated annual earnings range of $52,000 to $81,900 that is paid hourly for someone who works 25-35 hours on the platform each week for the full year.
  • $650 Health Insurance Stipend: Eligibility for the Health Insurance Stipend requires a continuous commitment of 30 hours a week.

Additional Benefits

  • Work from the comfort of home (fully remote)
  • Complete control over your schedule
  • Free BetterHelp Membership
  • Compensation paid weekly
  • No insurance paneling and zero fees
  • Additional bonuses & incentives for high performers

*$500 first client bonus is only available to therapists licensed in the state of Maryland, New York, North Dakota, or Washington.

-----------------------------------------------------------------------------

Qualifications

Years of Experience: 3+ years (Required)

Education: Master's (Required)

Licenses We Accept: Full Independent Clinical: LCSW, LPCC, LMFT, Psychologist, PsyD, etc.

-----------------------------------------------------------------------------

Private practice with no doors and no overhead.

Join the world's largest online therapy platform.

Put simply: You provide the clinical expertise, we take care of everything else. And we mean everything else.

What we offer:

  • Consistent referrals: Full clinical caseload can be established within the first 30 days.
  • Zero overhead: No fees are collected from the therapist, ever.
  • Flexible schedule: You are always in control of your schedule and appointment times.
  • Engaged clients: You are connected with clients who fit your specific areas of expertise. Then, BetterHelp provides clients with a wide variety of ways to connect with you so that they can best start their therapeutic journey: from scheduled live sessions, to shared journal entries, to audio and video messages, to clinical worksheets, to formal goal setting and tracking, and more.
  • Autonomy over clinical decisions: You are the licensed and trained clinician. BetterHelp will defer to your clinical judgment and expertise about the most effective and clinically appropriate approach for each client.
  • Resources to keep you connected: BetterHelp has a strong and accessible peer community of over 34,000 therapists, available to you directly through the platform.
  • Resources to support you: Therapists on the BetterHelp platform receive a free BetterHelp account - so you can dedicate time to your own self-care!

Who Should Apply:

  • Mental health therapists looking for an easy, all-in-one technology platform for telehealth.
  • Therapists who want to focus 100% on clinical work - not on acquiring clients, billing, support, or operations. (We handle all of that!)
  • Counselors who want a feature-rich platform that is constantly adding new clinical tools - not just video conferencing software.
  • Mental health counselors who want the opportunity to work with specific populations or presenting concerns.
  • Therapists & counselors who are obsessed with privacy and confidentiality, and want a state-of-the-art technology platform with secure, encrypted phone, video, and text-based communication.

Requirements:

  • Therapists must be fully licensed by a State Board to provide therapy independently and without supervision (e.g., LCSW, LPC, LMFT, PsyD or similar credentials).

NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens.

  • A private and professional environment for conducting sessions.
  • Excellent written communication.
  • Must have professional liability insurance.
  • Reliable Internet connection.
  • Currently residing in the US.
 

What BetterHelp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


BetterHelp logo

About BetterHelp

Sourced by ZipRecruiter

* We help people change their lives. BetterHelp is the world's largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 20,000 licensed, accredited, and board-certified therapists have assisted more than 1,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face life's challenges. * We're taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members. * We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our team's well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2013

Social media