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Remote Text Chat Jobs in Phoenix, AZ (NOW HIRING)

Cecelia Health

Telehealth Registered Dietitian

Phoenix, AZ · On-site +1

$42 - $47/hr

... phone, video, chat, text, and email. * Provide medication management and support for comorbidities related to obesity under the supervision of assigned physicians. * Engage in remote patient ...

Solari

Crisis Specialist I

Tempe, AZ · Remote

$22.12 - $24.45/hr

... text or chat to effectively coordinate care and resolve crisis situations; operates with accuracy ... Remote - Must live in Arizona Wireless (Wi-Fi) connection is not permitted for this position; you ...

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All JobsText Chat JobsRemote Text Chat JobsRemote Text Chat Jobs in Phoenix, AZ

Remote Text Chat information

See Phoenix, AZ salary details

$9

$27

$63

How much do remote text chat jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote text chat in Phoenix, AZ is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.66 and $32.95 per hour, depending on experience, location, and employer.

What is a remote text chat?

A Remote Text Chat job involves communicating with customers or clients via online chat platforms to provide support, answer questions, or assist with sales, all while working from a remote location. These roles typically require good written communication skills, a reliable internet connection, and the ability to multitask efficiently. Remote text chat agents may work for customer service departments, technical support teams, or as online moderators. The job usually offers flexible hours and can be performed from home or any location with internet access.

What are the key skills and qualifications needed to thrive as a remote text chat support agent?

To thrive as a Remote Text Chat Support Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or LiveChat is typically required. Strong problem-solving abilities, patience, and the ability to multitask make someone stand out in this position. These skills ensure efficient, clear support and positive customer experiences in a digital environment.

What are some common challenges faced by remote text chat agents, and how can they be overcome?

Remote text chat agents often encounter challenges such as managing multiple conversations simultaneously, maintaining clear and friendly communication without visual cues, and remaining focused despite home-based distractions. To overcome these, agents can develop strong multitasking skills, use templates or knowledge bases for quick responses, and set up a dedicated workspace to minimize interruptions. Regular team meetings and ongoing training also help agents stay updated and connected with their team, ensuring high-quality customer service.

What is the difference between Remote Text Chat vs Remote Customer Support Representative?

AspectRemote Text ChatRemote Customer Support Representative
Primary RoleEngages with customers via live text chat to resolve inquiriesHandles customer issues through various channels, including chat, phone, and email
Required SkillsExcellent written communication, quick typing, problem-solvingStrong communication skills, product knowledge, multi-channel support
Work EnvironmentPrimarily online, computer-based, remoteRemote or on-site, depending on employer, multi-channel tools
Common CertificationsCustomer service certifications, typing speed testsCustomer service certifications, product-specific training

Remote Text Chat focuses solely on live written communication with customers, often requiring quick typing and problem-solving skills. In contrast, Remote Customer Support Representatives may handle multiple communication channels, including chat, phone, and email, providing a broader support experience. Both roles are remote-friendly and require strong communication skills, but the scope and interaction methods differ.

How do I become a remote text chat agent?

To become a remote text chat agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require a high school diploma or equivalent and may ask for prior customer service experience or familiarity with chat platforms. Applying through company websites or job boards and completing any required training or assessments are common steps to start in this role.

What are the most commonly searched types of Text Chat jobs in Phoenix, AZ?

The most popular types of Text Chat jobs in Phoenix, AZ are:

What are popular job titles related to Remote Text Chat jobs in Phoenix, AZ?

For Remote Text Chat jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Text Chat jobs in Phoenix, AZ look for?

The top searched job categories for Remote Text Chat jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Text Chat jobs?

Cities near Phoenix, AZ with the most Remote Text Chat job openings:

Remote Text Chat jobs near you
Infographic showing various Remote Text Chat job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $57,156 per year, or $27.5 per hour.

Remote Mental Health Counselor - LPC, LMFT, LCSW

Conviva Care Counseling Center

Chandler, AZ • Remote

Full-time

Posted 3 days ago

New

Job description

Position Overview

Conviva Care Counseling Center is seeking dedicated and empathetic Licensed Mental Health Counselors to fill full-time and part-time remote positions. This is a unique opportunity for professionals who are passionate about mental health to work in a supportive environment that prioritizes both client care and practitioner well-being.

About the Organization

At Conviva Care Counseling Center, we are committed to enhancing the mental health of our community while providing a rewarding workplace for our counselors. We pride ourselves on our innovative and flexible approach to mental health services, ensuring our patients receive the highest quality care through state-of-the-art technology and a compassionate methodology.

Work Environment

This position is fully remote, allowing you to create a balanced work-life dynamic from the comfort of your own home. With flexible scheduling options, our therapists can tailor their hours to fit their personal lives. Our community health clinic setting provides a safety net for individuals seeking accessible mental health care. We respect your time and offer comprehensive administrative support, so you can focus on your clients.

Key Responsibilities
  • Conduct individual counseling sessions via video chat to help improve clients’ mental health conditions.
  • Facilitate discussions that encourage clients to explore emotions and experiences, promoting self-awareness and personal growth.
  • Act as a strong advocate for clients, assisting them in defining realistic goals based on their personal circumstances.
  • Evaluate clients' mental health status and develop comprehensive treatment plans that utilize a solution-based approach rooted in clinical best practices.
  • Maintain detailed documentation of all client interactions and treatment progress through our secure digital platforms.
Patient Population / Client Focus

As a counselor at Conviva Care, you will work with a carefully curated population of clients. All clients are stable adults with low acuity levels, ensuring that you can provide effective support without the complications that can come from dealing with severe cases. Clients are matched to you based on your specialties, ensuring alignment with your skills and professional preferences.

Qualifications
  • A Master’s degree in Social Work, Psychology, Mental Health Counseling, or Marriage and Family Therapy.
  • Full licensure (LPC, LMFT, or LCSW) in good standing to practice independently without supervision.
  • Strong interpersonal skills with a compassionate and empathetic demeanor.
  • Proficiency in technology and ability to comfortably use telehealth platforms for video and text-based counseling.
Preferred Experience
  • Previous telehealth experience, including familiarity with virtual counseling platforms.
  • Experience working in community health settings or with diverse patient populations.
Compensation and Benefits

This full-time role offers a competitive salary range of USD 90,000 to 100,000 per year, factoring in your experience and contributions. We also provide a sign-on bonus and numerous benefits, including:

  • Flexible work hours to accommodate your lifestyle.
  • Minimal paperwork, allowing you to focus on your clients rather than administrative tasks.
  • Unlimited referrals to help maintain a consistent caseload with no marketing expenses.
  • Access to an all-in-one counselor dashboard that facilitates live sessions and secure messaging.
  • Quick onboarding process designed to get you ready to see clients in just 1-3 days!
Career Growth Opportunities

Working with Conviva Care Counseling Center opens the door to numerous career advancement opportunities. Our dynamic environment encourages personal and professional development. Enjoy access to ongoing training, mentorship, and possibilities to specialize further in your areas of interest within mental health.

Why Join Our Team

Joining Conviva Care means being part of a team dedicated to enhancing mental health care accessibility and quality. With a focus on innovation and compassionate service, you’ll be part of a community that values your contributions and respects your personal life.

Application Information

If you are an experienced mental health counselor seeking a thriving opportunity in a supportive and flexible setting, we invite you to apply. Please submit your resume and a cover letter detailing your experience and licensure to our recruitment team. Indicate your specific license and the state in which it was issued. We look forward to welcoming you to our team!

Apply