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Remote Text Chat Operator Jobs in Oxnard, CA (NOW HIRING)

Remote Text Chat Operator information

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$12

$21

$31

How much do remote text chat operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote text chat operator in Oxnard, CA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.18 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a remote text chat operator?

To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.

What is a remote text chat operator?

A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.

What does a remote text chat operator do?

A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.

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Senior Engineer - UI and Experience Design

Dole Packaged Foods

Westlake Village, CA • On-site, Remote

$136K - $169K/yr

Full-time

Re-posted 25 days ago


Job description

Overview
Purpose:
Dole Packaged Foods is a purpose led organization that is a champion of accessible fruit nutrition and builds a brighter future for people through the goodness of fruit.
At Dole, our culture is uniquely driven by core Values. Our commitment to these Values transforms our work into a meaningful journey toward a brighter future together. Here, you'll be part of a respectful, inclusive culture that deeply values our colleagues, customers, and global communities. We strive for excellence, empowering each other to confidently overcome challenges, continuously learn, and achieve world-class results. Guided by unwavering integrity, our actions consistently reflect our commitment to always doing what's right, fostering lasting trust and strong relationships. Through a spirit of collaboration, we cultivate positivity, generosity, and genuine teamwork, enabling collective success toward our One Dole Purpose. Our innovative spirit leads directly to meaningful outcomes and business success.
The Senior Engineer will be based at DPFNA's Westlake Village headquarters, providing onsite application support for DPFNA and DPFEU while driving governance and stewardship of WWPF's global Business Intelligence platforms. We're seeking a platform-agnostic engineer with 5 - 8 years' experience who will own and deliver enterprise-grade user experiences by combining hands-on UX design leadership with production frontend engineering, enabling workflow, analytics, and real-time conversational experiences across devices in a cloud-native OpenStack environment.
The role designs scalable data architecture, multi device portability adaptive UX for different content types. maintainable solutions that avoid technology debt and can be executed on any platform or technology required to deliver business value globally. This engineer will think innovatively and constantly be seeking to challenge and improve overall application building and deployment for user centric workflows, analytics, agentic conversation and be part of the larger Innovation group delivering critical business solutions across the enterprise covering Finance, Supply Chain, CRM, Manufacturing, Marketing etc. This position requires a person that has a mindset of continuous integration and continuous delivery to meet the needs of the large global corporation.
This role is defined as "Locally Remote." Locally Remote employees must be located within a reasonable commute of our Westlake Village, CA office and able to come to the office in-person as needed with 24-hour advanced notice (no travel reimbursement).
Responsibilities
Primary Accountabilities:
Frontend Engineering & Application Development
A. Experience strategy & UX leadership (not just screen design)
  • Own the experience outcomes (usability, time-to-complete, error rate, adoption) for workflow and analytics journeys (create → review → approve, case management, exceptions).
  • Turn business requirements into interaction models that scale across personas (operators, analysts, approvers, admins).
  • Create multi-device patterns (desktop-first for complex workflows, responsive adaptations for tablet/mobile, and progressive disclosure for smaller screens).
  • Lead/partner on design system governance: components, tokens, accessibility, and interaction standards; ensure consistent application across products.

B. Frontend architecture & engineering ownership
  • Design and build modular, reusable UI components with maintainability/performance as first-class requirements.
  • Own frontend app architecture: routing, state management, API integration, error handling, and scalable patterns for large enterprise apps.
  • Drive refactoring and reduction of frontend tech debt without regression; establish patterns for evolving legacy code safely.
  • Build UI frameworks for:
    • Workflow UIs (queues, tasks, approvals, audit trails, role-based actions)
    • Analytics UIs (filters, drilldowns, charts, anomaly views, explainability panels)
    • Real-time conversational/agentic UIs (chat + artifacts: citations, actions, suggested next steps, session history, "handoff to human", live status)

C. Delivery excellence (quality, reliability, observability)
  • Ensure production readiness: performance budgets, accessibility, cross-browser support, resiliency patterns, feature flags, graceful degradation.
  • Define and implement frontend testing strategy (unit/integration/e2e), and release confidence practices.
  • Collaborate in agile with backend/QA/product; participate in code reviews and engineering improvement.
  • Thorough security and compliance standards on UX to strengthen trapping bad behavior and encouraging secure interaction with applications

D. Platform & deployment (cloud-native, OpenStack-aligned)
  • Deliver apps in cloud-based enterprise environments and support post-release operations (bug fixes, incremental enhancements).
  • Partner with platform teams to ensure:
    • correct containerization / runtime assumptions
    • config management (env vars, secrets)
    • ingress/LB, TLS, caching/CDN patterns (as applicable internally)
    • logging/metrics/tracing for UI + API calls
    • build scalable patterns that can be reused across Finance / Supply Chain / CRM / Manufacturing / Marketing experiences

Qualifications
Experience, Knowledge, & Skills You Bring:
Required
  • 5 - 8 Years of UI/UX Application development experience.
  • Hands-on experience developing frontend applications using React.js and modern JavaScript (ES6+), including functional components and hooks.
  • Strong foundation in HTML5 and CSS3, with experience building responsive, production-ready user interfaces.
  • Experience working with API-driven applications, including asynchronous data handling and error scenarios.
  • Practical experience implementing client-side routing and navigation patterns.
  • Proven ability to work within and improve existing frontend codebases.
  • Understanding of application state management concepts.
  • Proficiency with Git-based version control, including pull requests and collaborative workflows.
  • Strong debugging and problem-solving skills using browser developer tools.
  • Ability to work effectively in a collaborative, agile engineering environment.

Nice-to-have
  • Experience with UI frameworks or component libraries such as Tailwind CSS, Bootstrap, or Material UI.
  • Exposure to enterprise SaaS or cloud platforms, including SAP BTP or similar ecosystems.
  • Familiarity with frontend performance optimization techniques such as code splitting and memorization.
  • Understanding of authentication and authorization concepts (SSO, OAuth, role-based access).
  • Experience working on workflow-heavy or data-driven applications.
  • Exposure to automated testing frameworks for frontend applications.
What You'll Need to Succeed:
  • Passionate about a purpose driven career
  • Passionate about collaborating respectfully in diverse and inclusive team environments
  • Proactively seeks feedback and continuously improves work quality
  • Consistently adheres to ethical standards and maintains transparency
  • Actively contributes to achieving collective team goals
Education & Certification:
  • Bachelor's degree in computer science or related field
  • Relevant certifications are a plus (e.g., OpenStack Foundation, Kubernetes, cloud provider certs, etc.).
Physical Requirements:
  • Ability to sit and use the computer for extended periods of time; ability to answer phones and use a variety of office equipment; ability to lift 15 pounds and reach overhead.
Travel Requirements:
  • Approximately 10% of travel required to various manufacturing and office locations, warehouses, etc., domestic and international.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
FOR JOBS BASED IN CALIFORNIA:
Hiring Pay Scale: $120,000 to $145,000
Dole Packaged Foods is committed to paying our Associates fairly and equitably. The pay rate offered will consider a wide range of factors, including but not limited to experience, education, accomplishments, and location. Pay scales are subject to review on a regular basis and will be updated as appropriate.