Customer Success Manager
Los Angeles, CA · Remote
$100K/mo
The Role Cruva is the operating system for brands selling on TikTok Shop. Over 1,400 DTC brands use ... Location Remote (US or UK hours)
Los Angeles, CA · Remote
$100K/mo
The Role Cruva is the operating system for brands selling on TikTok Shop. Over 1,400 DTC brands use ... Location Remote (US or UK hours)
Los Angeles, CA · Remote
$100K/mo
The Role Cruva is the operating system for brands selling on TikTok Shop. Over 1,400 DTC brands use ... Location Remote (US or UK hours)
Los Angeles, CA · Remote
Medical
Dental
Vision
Retirement
Remote What You'll Be Doing: The Manager, Training & Agent Development leads the design, delivery ... Operating at the intersection of service, sales enablement, and brand, this manager works in close ...
Los Angeles, CA · Remote
Medical
Dental
Vision
Retirement
Remote What You'll Be Doing: The Manager, Training & Agent Development leads the design, delivery ... Operating at the intersection of service, sales enablement, and brand, this manager works in close ...
Santa Ana, CA · Remote
Medical
Dental
Vision
Retirement
PTO
About Scale to Win Scale to Win is a fully-remote, progressive, political tech company founded in ... Scale to Win also offers turnkey "We Text" services, where our team builds text campaigns, sends ...
Santa Ana, CA · Remote
Medical
Dental
Vision
Retirement
PTO
About Scale to Win Scale to Win is a fully-remote, progressive, political tech company founded in ... Scale to Win also offers turnkey "We Text" services, where our team builds text campaigns, sends ...
Los Angeles, CA · Remote
$74K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We provide an easy-to-use platform through web, text messaging, and voice that helps people sign up ... This is a full-time, remote position. Key Responsibilities * Grants Management & Operations:
Los Angeles, CA · Remote
$74K/yr
Medical
Dental
Vision
Life
Retirement
PTO
We provide an easy-to-use platform through web, text messaging, and voice that helps people sign up ... This is a full-time, remote position. Key Responsibilities * Grants Management & Operations:
Los Angeles, CA · Remote
$200K - $300K/yr
Medical
Dental
Vision
Retirement
Salary: $200,000 - $300,000 per year A bit about us: ----- Law firm based in Los Angeles operating ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...
Los Angeles, CA · Remote
$200K - $300K/yr
Medical
Dental
Vision
Retirement
Salary: $200,000 - $300,000 per year A bit about us: ----- Law firm based in Los Angeles operating ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...
Los Angeles, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Los Angeles, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Irvine, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Irvine, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Los Angeles, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Los Angeles, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Irvine, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Irvine, CA · On-site +1
Medical
Dental
Vision
Life
Retirement
PTO
The false offers use fake websites, email addresses, group chats and text messages. The Company ... Discrimination based on any of these factors is contrary to our operating philosophy. Attention ...
Los Angeles, CA · On-site +1
$175K - $300K/yr
Medical
PTO
... operators in high-stakes real estate and civil disputes. We've built a track record that speaks for ... Hybrid/Remote Flexibility: Flexible work-from-home options available * High-Impact Work: Handle ...
Los Angeles, CA · On-site +1
$175K - $300K/yr
Medical
PTO
... operators in high-stakes real estate and civil disputes. We've built a track record that speaks for ... Hybrid/Remote Flexibility: Flexible work-from-home options available * High-Impact Work: Handle ...
Los Angeles, CA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... chat) and into Single Grain's AI-first operating model. * Translate ambiguous organic goals into ... Fully remote -- work from anywhere Apply Submit your application at singlegrain.com/apply by ...
Quick apply
Los Angeles, CA · Remote
Medical
Dental
Vision
Life
Retirement
PTO
... chat) and into Single Grain's AI-first operating model. * Translate ambiguous organic goals into ... Fully remote -- work from anywhere Apply Submit your application at singlegrain.com/apply by ...
Los Angeles, CA · Remote
$140K/yr
Medical
Dental
Vision
Retirement
PTO
We provide an easy-to-use platform through web, text messaging, and voice that helps people sign up ... You will oversee the remote workplace platforms, namely Slack and Asana, that streamline workflows ...
Quick apply
Los Angeles, CA · Remote
$140K/yr
Medical
Dental
Vision
Retirement
PTO
We provide an easy-to-use platform through web, text messaging, and voice that helps people sign up ... You will oversee the remote workplace platforms, namely Slack and Asana, that streamline workflows ...
Los Angeles, CA · Remote
$140K/yr
Medical
Dental
Vision
Retirement
PTO
We provide an easy-to-use platform through web, text messaging, and voice that helps people sign up ... You will oversee the remote workplace platforms, namely Slack and Asana, that streamline workflows ...
Los Angeles, CA · Remote
$140K/yr
Medical
Dental
Vision
Retirement
PTO
We provide an easy-to-use platform through web, text messaging, and voice that helps people sign up ... You will oversee the remote workplace platforms, namely Slack and Asana, that streamline workflows ...
Irvine, CA · On-site +1
... user-friendly operator manuals and other customer-facing technical documentation for Advanced ... This remote-based position must be within Pacific Standard Time (PST) time zone to ensure effective ...
Irvine, CA · On-site +1
... user-friendly operator manuals and other customer-facing technical documentation for Advanced ... This remote-based position must be within Pacific Standard Time (PST) time zone to ensure effective ...
Irvine, CA · On-site +1
... user-friendly operator manuals and other customer-facing technical documentation for Advanced ... This remote-based position must be within Pacific Standard Time (PST) time zone to ensure effective ...
Irvine, CA · On-site +1
... user-friendly operator manuals and other customer-facing technical documentation for Advanced ... This remote-based position must be within Pacific Standard Time (PST) time zone to ensure effective ...
Los Angeles, CA · On-site +1
With 100+ employees across the world, we support remote-first work with deep investment in our LA ... Engage prospects via email, phone, and chat to assess fit, understand pain points, and determine ...
Los Angeles, CA · On-site +1
With 100+ employees across the world, we support remote-first work with deep investment in our LA ... Engage prospects via email, phone, and chat to assess fit, understand pain points, and determine ...
$12.79 - $14.45
3% of jobs
$14.45 - $16.12
4% of jobs
$17.64 is the 25th percentile. Wages below this are outliers.
$16.12 - $17.78
19% of jobs
$17.78 - $19.45
22% of jobs
The median wage is $19.55 / hr.
$19.45 - $21.11
17% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$21.11 - $22.78
10% of jobs
$22.78 - $24.44
10% of jobs
$24.44 - $26.11
7% of jobs
$26.11 - $27.77
4% of jobs
$27.77 - $29.43
2% of jobs
$29.43 - $31.10
1% of jobs
$12
$21
$31
To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.
A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.
A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.
For Remote Text Chat Operator jobs in Fullerton, CA, the most frequently searched job titles are:
The top searched job categories for Remote Text Chat Operator jobs in Fullerton, CA are:
Cities near Fullerton, CA with the most Remote Text Chat Operator job openings:

$100K/mo
Full-time
This job post has expired today. Applications are no longer accepted.
Cruva is the operating system for brands selling on TikTok Shop. Over 1,400 DTC brands use us to manage affiliate programs, find creators, run sample campaigns, and track GMV at scale. Our customers range from emerging labels to multi-nine-figure operations, including True Classic, Pixi Beauty, and QVC UK.
Customer success at Cruva is not a support function. It is a growth function. The brands in our platform are moving fast, they have high expectations, and they need a partner who understands the platform deeply and can help them get results quickly. You will own the relationship between Cruva and a portfolio of customers from the moment they sign through their entire lifecycle on the platform.
What You\'ll DoLead onboarding for new customers: platform setup, training calls, and getting them to their first meaningful outcome as fast as possible.
Manage ongoing relationships across a portfolio of brands, serving as their primary point of contact at Cruva.
Own customer conversations across chat, email, and video. Be responsive, be clear, and follow through.
Troubleshoot platform issues and coordinate with the product and engineering teams when something needs escalating.
Identify patterns in customer questions and friction points, and bring that feedback into internal product and operations conversations.
Monitor customer health across your book of business and get ahead of retention risks before they surface.
Collaborate with sales on expansion opportunities when customers are ready to grow their usage.
Experience in customer success, account management, onboarding, or support within a SaaS environment.
Strong written and verbal English communication skills.
Comfortable leading customer calls and product training sessions.
Organized, detail-oriented, and responsive under a real volume of customer activity.
Familiarity with CRM and support tools.
Experience with TikTok Shop, ecommerce, or creator economy platforms is a strong plus.
$70,000 to $100,000 base salary depending on experience, plus meaningful early-stage equity.
LocationRemote (US or UK hours)