Honolulu, HI · Remote
$135K - $205K/yr
You will work directly with operators, analysts, and technical stakeholders supporting national ... This is a fully remote role, but traveling is required - travel up to 20-30% to engage directly ...
Honolulu, HI · Remote
$135K - $205K/yr
You will work directly with operators, analysts, and technical stakeholders supporting national ... This is a fully remote role, but traveling is required - travel up to 20-30% to engage directly ...
$12.74 - $14.39
3% of jobs
$14.39 - $16.05
4% of jobs
$17.57 is the 25th percentile. Wages below this are outliers.
$16.05 - $17.71
19% of jobs
$17.71 - $19.37
22% of jobs
The median wage is $19.47 / hr.
$19.37 - $21.02
17% of jobs
$22.59 is the 75th percentile. Wages above this are outliers.
$21.02 - $22.68
10% of jobs
$22.68 - $24.34
10% of jobs
$24.34 - $26
7% of jobs
$26 - $27.65
4% of jobs
$27.65 - $29.31
2% of jobs
$29.31 - $30.97
1% of jobs
$12
$21
$30
To succeed as a Remote Text Chat Operator, you should have excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, chat management software, and basic troubleshooting systems is often required. Strong attention to detail, problem-solving abilities, and a calm, patient demeanor set top performers apart in this role. These skills ensure effective and timely support for customers, help resolve issues efficiently, and foster positive client experiences in a remote environment.
A Remote Text Chat Operator is responsible for engaging in text-based conversations with customers, clients, or users through online platforms. This role typically involves customer support, sales, or entertainment-based chatting, depending on the company. Operators must have strong typing skills, good grammar, and the ability to respond quickly and professionally. The job is often flexible, allowing people to work from home with varying shifts.
A typical day for a Remote Text Chat Operator often involves handling multiple live chat conversations simultaneously, assisting customers with inquiries, troubleshooting product or service issues, and documenting interactions in company systems. You’ll usually work independently, but stay closely connected with a remote team through online communication tools and regular virtual check-ins. Most schedules are structured with set shifts, though some companies offer flexible hours or part-time opportunities. The role requires consistent focus, adaptability to changing workflows, and collaboration with supervisors or other departments when escalations arise. This structure ensures that customers receive timely, accurate assistance while operators remain supported and engaged.
$135K - $205K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 2 days ago
Our Mission teams operate like small startups within the Vannevar Labs umbrella. As a Forward Deployed Engineer (FDE), you will serve as the technical owner for a mission and its associated customer engagements. You will work directly with operators, analysts, and technical stakeholders supporting national security missions, owning the architecture, development, deployment, and fielding of software solutions tailored to real-world operational needs.
In this role, you will act as a senior technical counterpart to customer stakeholders - translating mission requirements into scalable software, navigating government technical environments, and ensuring capabilities are delivered reliably into production. You will collaborate closely with product, design, platform engineering, and mission teammates to deliver high-impact outcomes, while remaining a hands-on individual contributor.
The salary range for this position is $135,000-$205,000 + equity. Within the range, individual pay is determined by experience, relevant education, and/or training.
Comprehensive Benefits