ZipRecruiter

Log In

2

Remote Telephonic Rn Jobs in San Jose, CA (NOW HIRING)

Vynca

Clinical Manager (LCSW)

San Mateo, CA · Remote

$90K - $125K/yr

This is a remote position with up to 25% travel required for trainings, meetings, and other ... Supervise interdisciplinary team members, including Registered Nurses, Licensed Vocational Nurses ...

Vynca

Patient Engagement Specialist

San Mateo, CA · Remote

$27 - $30/hr

Minimum of 2 years of telephonic outreach or enrollment experience in a high call volume ... Prior experience in a remote role is important. You must have a quiet, secure workspace to ensure ...

Vynca

HR Business Partner

San Mateo, CA · Remote

$95K - $120K/yr

This is a remote position with occasional travel required for training, meetings, and other ... Develop deep understanding of clinical roles (e.g., Clinical Managers, RNs, LVNs, behavioral health ...

SimX

Territory Manager

San Francisco, CA · On-site +1

$70K - $90K/yr

... the healthcare industry (RN, EMT, Paramedic, PA, MD, DO, etc). • Degree in marketing ... and upsells. • Remote work environment • SimX covers 99% of employee premiums and 50% of ...

CareDx, Inc.

Clinical Trial Manager

Brisbane, CA · Remote

... RN or pharmaceutical experience preferred but not required. * Minimum of 4 years of clinical trial management and 2+ years clinical research associate with on-site/remote clinical monitoring ...

Braveheart Bio

Clinical Trial Manager

San Francisco, CA · On-site +1

$140K - $170K/yr

... an RN (2- or 3-year certificate) * Relevant clinical trial experience in the pharmaceutical or ... This position is for remote work and may require domestic or international travel up to 25% (as ...

Gilead

Clinical Program Manager

Foster City, CA · On-site +1

Will not consider fully remote candidates. Job Responsibilities: * Provides ongoing financial ... BA / BS / RN with 8 or more years' relevant clinical or related experience in life sciences or MA ...

Gilead

Clinical Program Manager

Foster City, CA · On-site +1

Will not consider fully remote candidates. Job Responsibilities: * Provides ongoing financial ... BA / BS / RN with 8 or more years' relevant clinical or related experience in life sciences or MA ...

previous page

Showing results 41-59

All JobsTelephonic Rn JobsRemote Telephonic Rn JobsRemote Telephonic Rn Jobs in San Jose, CA

Remote Telephonic Rn information

See San Jose, CA salary details

$19

$42

$70

How much do remote telephonic rn jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote telephonic rn in San Jose, CA is $42.76, according to ZipRecruiter salary data. Most workers in this role earn between $34.66 and $45.10 per hour, depending on experience, location, and employer.

What is a remote telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.

What does a remote telephonic RN do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a remote telephonic RN?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

How does a remote telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

More about Remote Telephonic Rn jobs

What are popular job titles related to Remote Telephonic Rn jobs in San Jose, CA?

For Remote Telephonic Rn jobs in San Jose, CA, the most frequently searched job titles are:

What job categories do people searching Remote Telephonic Rn jobs in San Jose, CA look for?

The top searched job categories for Remote Telephonic Rn jobs in San Jose, CA are:

What cities near San Jose, CA are hiring for Remote Telephonic Rn jobs?

Cities near San Jose, CA with the most Remote Telephonic Rn job openings:

Remote Telephonic Rn jobs near you
Infographic showing various Remote Telephonic Rn job openings in San Jose, CA as of August 2026, with employment types broken down into 2% As Needed, 53% Full Time, 17% Part Time, and 28% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $88,944 per year, or $42.8 per hour.

Medical Support Assistant

Veterans Health Administration

San Francisco, CA • On-site

$46K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,007 frontline employees who took The Breakroom Quiz

67th of 898 rated healthcare providers

Job description

Summary
The Medical Support Assistant (MSA) assigned to the Community Living Center (CLC) and they will be responsible for clerical and administrative support. The MSA is a foundational role within the Patient Centered Care Initiative. The MSA will work collaboratively with members of the health care team including physicians, registered nurses, licensed vocational nurses, nursing assistants, pharmacists, social workers, dieticians, behavioral health staff etc.
Learn more about this agency
Duties
Help
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
MSA duties and responsibilities include:
  • Performing receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for up to fifty-two residents.
  • Coordinates and schedules the travel to various UCSF campus, other VA facilities or other private hospitals emergency and non-emergency appointments.
  • Manages position responsibilities with some supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs.
  • Maintains a hardcopy patient record for what is not computerized and maintain the electronic white board for emergency preparedness. Updates the Bed Management Solution BMS as part of the VISN 21 requirement to reflect current operational beds and active bed status; changes in patient room assignments need to be entered in the BMS; isolation room icons and EMS icons are entered to reflect bed status and metric on EMS response to clean time is measured.
  • Serves as the liaison between Decedent Affairs, staff of Patient Effects and the unit.
  • Serves as the primary coordinator for the maintenance of equipment with Engineering and meets daily with Engineering Service to ensure that all work requests are completed.
  • Ensures accurate information is entered into the Veterans Health Information Systems and Technology Architecture (VistA) computer system, and the Computerized Patient Record System (CPRS).
  • Receives telephonic requests for information and transmits requests to the appropriate physician. Will receive customers in-person, as well as gives and/or receives information to and/or from patients over the telephone at the request of the supervisor and/or other members of the health care team.
  • Observes patients for physical or emotional reactions, providing reassurance during activities.
  • Performs ordering of supplies and equipment using automated systems with the medical center.
  • Responds to client requests and seeks resolution of family/patient/employee complaints; will forward unresolved complaints to supervisor, when appropriate
  • Assists in the treatment of a variety of disorders along with performing assigned administrative work. Provides care that covers personal care, diagnostic support procedures, treatment procedures, patient data entry and patient teaching as outlined by the clinician. The work performed contributes to the completion of the patient's health care plan.
  • Collates staffing sheets daily from charge nurse, verifies staffing sheets correlation with staffing schedules, Overtime usage. Scans staffing sheet to timekeeper and payroll
  • Facilitates Consultations scheduled via VA Video Conference VVC, sets up physical equipment needed for the telemedicine with the consulting provider and the patient.

Work Schedule: 7:30am to 4:00pm; Full-time, hours vary on patient care needs
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 03250F
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Requirements
Help
Conditions of employment
  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience and Education.
    • (1) Experience. None,
    • (2) Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials.
  • Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
  • English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for placement at grade levels specified.
  • Medical Support Assistant, GS-03.
    • (1) Experience or Education. None beyond the basic requirements.
    • (2) Assignment. Employees at this grade level serve in a MSA entry-level developmental position. This is an entry level MSA position. It is expected that MSAs at this level will receive guidance from more experienced staff members and require frequent and direct supervision. At this level, MSAs apply general rules and policies relating to clinic functions, staff, and automated data processing methods in support of treatment to patients. They utilize a variety of patient data systems in scheduling patients for treatment and annotate patient records. They perform front desk duties, receive telephone call, and visitors to the MSA unit. They make and cancel appointments, review patient records for necessary information, and review patient demographics and insurance verification. They consult with clinic staff when processing physician scheduling and administrative orders.
  • Medical Support Assistant, GS-04.
    • (1) Experience or Education.
      • (a) Experience. One year of creditable experience equivalent to the next lower grade.; OR
      • (b) Education. One year of education above high school.
    • (2) Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
      • (a) Knowledge of basic medical terminology to assist in the provision of care to patients.
      • (b) Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
      • (c) Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
      • (d) Ability to use, and navigate between, various types of office automation equipment and software (i.e., computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
    • (3) Assignment. This is a developmental level MSA position. It is expected that MSAs at this level will receive minor and less frequent guidance from higher experienced staff members for more difficult tasks. Assignments at this level include, but are not limited to: scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve VA Handbook complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients; coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSAs at this level refer all questions regarding medical attention to the appropriate health care team member.
  • c. Medical Support Assistant, GS-05.
    • (1) Experience or Education.
      • (a) Experience. One year of creditable experience equivalent to the next lower grade; OR
      • (b) Education. Two years of education above high school.
    • (2) Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
      • (a) Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
      • (b) Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
      • (c) Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
      • (d) Ability to schedule medical appointments in a clinical setting.
      • (e) Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
      • (f) Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
    • (3) Assignment. This is the full performance level for MSAs. At this level, the MSA independently performs a full range of duties related to the delivery of health care services in an inpatient or outpatient setting. Advises clinical staff on current administrative processes. The MSA is responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, and scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to dete

What Veterans Health Administration employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Veterans Health Administration logo

About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

View All Veterans Health Administration Jobs

Apply