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Remote Telephonic Rn Jobs in Poughkeepsie, NY (NOW HIRING)

Care Manager at TCC

New Paltz, NY · On-site +1

$23.25 - $33/hr

This position is remote but does require periodic in-person visits . Candidates will need to be ... A License as a Registered Nurse with two years or relevant experience, which can include any ...

Care Manager at TCC

NY · On-site +1

$23.25 - $33/hr

This position is remote but does require periodic in-person visits . Candidates will need to be ... A License as a Registered Nurse with two years or relevant experience, which can include any ...

Care Manager at TCC

Millbrook, NY · On-site +1

$23.25 - $33/hr

This position is remote but does require periodic in-person visits . Candidates will need to be ... A License as a Registered Nurse with two years or relevant experience, which can include any ...

Patient Service Representative

Poughkeepsie, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... Preferred candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA ...

Patient Service Representative

Poughkeepsie, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee ... Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA ...

This position is remote but does require periodic in-person visits . Candidates will need to be ... A License as a Registered Nurse with no relevant experience, OR * A Master's degree with no ...

Remote Telephonic Rn information

See Poughkeepsie, NY salary details

$16

$36

$59

How much do remote telephonic rn jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote telephonic rn in Poughkeepsie, NY is $36.05, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $37.98 per hour, depending on experience, location, and employer.

How does a Remote Telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

What Does a Remote Telephonic RN Do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a Remote Telephonic RN, and why are they important?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

What is a Remote Telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.
What cities near Poughkeepsie, NY are hiring for Remote Telephonic Rn jobs? Cities near Poughkeepsie, NY with the most Remote Telephonic Rn job openings:
RN Complex Case Manager - Remote

RN Complex Case Manager - Remote

UnitedHealth Group

Fishkill, NY • Remote

Full-time

Medical, Retirement

Posted 5 days ago


UnitedHealth Group rating

7.5

Company rating: 7.5 out of 10

Based on 140 frontline employees who took The Breakroom Quiz

223rd of 870 rated healthcare providers


Job description

Optum NY, is seeking an RN Case Manager to join our team anywhere within the U.S. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The RN Case Manager role, operating under general administrative direction, is primarily responsible for coordinating referrals from physicians and healthcare facilities for high-risk members. This position involves significant member education related to their illnesses and planned treatments. The Case Manager supports various Case Management and Quality Improvement programs, ensuring timely communication between members, providers, and health plans. Additionally, the role includes maintaining grievance files and associated documentation.

The overarching goal of the Case Manager is to identify, coordinate, and provide appropriate levels of care while managing clinical operations and medical management activities across the continuum of care. This includes assessing, planning, implementing, coordinating, monitoring, and evaluating care. The role also encompasses health education, coaching, and treatment decision support for members, requiring a Registered Nurse (RN) qualification.

The Case Manager plays a critical role in bridging the gap between healthcare providers, members, and health plans, ensuring that high-risk members receive comprehensive, coordinated, and high-quality care. The position requires strong clinical expertise, excellent communication skills, and a commitment to improving healthcare delivery.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Member Care Coordination
    • Collaborates with physicians and multidisciplinary teams to develop and maintain up to date, coordinated care plans
    • Acts as a liaison between members and the healthcare team to ensure effective communication and alignment of care plans
  • Member Referral Support
    • Assists physicians, members, and families in obtaining referrals to specialists
    • Provides counseling and support tailored to the clinical needs of the member
  • Care Plan Development
    • Partners with designated physicians to create and maintain individualized Member Care Plans
  • Clinical Improvement
    • Actively participates in developing and deploying Coordination of Care activities aimed at enhancing the clinical experience for both referred members and referring physicians
  • Liaison Role
    • Facilitates communication among care team members to address the needs of both the member and the physician
  • Provider/Member Education
    • Educates members and care team participants about available community and health plan benefits and services

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor of Science in Nursing (BSN), or 5 years case management experience in lieu of BSN
  • Unrestricted current RN licensure in state of New York 
  • 3 years of diverse clinical experience as a Registered Nurse; preferably in caring for the acutely ill members with multiple disease conditions
  • 2 years of experience in health plan case management, complex and disease case management
  • Experience in a remote and telephonic role
  • Proficient in Microsoft Office and Adobe products

Preferred Qualifications:

  • BSN
  • Commission for Case Manager Certification (CCMC)
  • Experience in discharge planning
  • Experience in utilization review, concurrent review, or risk management
  • Background in managed care

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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