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Remote Telephonic Rn Jobs in Albany, NY (NOW HIRING)

ClinDCast LLC

Clinical Post Acute Care (PAC) SME

Albany, NY · Remote

$66K - $91K/yr

We are actively seeking a Clinical Post Acute Care (PAC) Subject Matter Expert (SME) to join our growing healthcare team. If you have deep expertise in post-acute care workflows and clinical ...

All JobsTelephonic Rn JobsRemote Telephonic Rn JobsRemote Telephonic Rn Jobs in Albany, NY

Remote Telephonic Rn information

See Albany, NY salary details

$16

$36

$59

How much do remote telephonic rn jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for remote telephonic rn in Albany, NY is $36.23, according to ZipRecruiter salary data. Most workers in this role earn between $29.38 and $38.17 per hour, depending on experience, location, and employer.

How does a Remote Telephonic RN effectively manage patient care without in-person interactions?

As a Remote Telephonic RN, you'll rely on strong communication skills and clinical judgment to assess patient needs, provide education, and coordinate care through phone or video calls. You'll use electronic health records and established protocols to guide your conversations, triage symptoms, and escalate care when necessary. While you won't be physically present, building trust and rapport with patients is crucial, and collaboration with physicians, case managers, and other healthcare professionals ensures patients receive comprehensive support. Staying organized and adaptable is key, as you'll often manage multiple cases and rapidly changing priorities throughout your workday.

What is the difference between Remote Telephonic Rn vs Remote Triage Nurse?

AspectRemote Telephonic RnRemote Triage Nurse
CertificationsRN license, CPR, Basic Life SupportRN license, Triage certification (optional)
Work EnvironmentPhone-based, healthcare call centers or telehealth platformsPhone-based, emergency or non-emergency triage settings
Employer & IndustryHospitals, telehealth companies, insurance providersUrgent care, telehealth, insurance companies

Remote Telephonic Rns and Remote Triage Nurses both provide healthcare support via phone, requiring RN licensure. However, Remote Triage Nurses focus specifically on assessing patient symptoms to determine urgency, often in emergency or urgent care contexts. Remote Telephonic Rns may handle a broader range of patient inquiries, health education, and follow-up care. Both roles are vital in telehealth, but Triage Nurses typically require specialized triage training for emergency assessments.

What Does a Remote Telephonic RN Do?

As a remote telephonic RN, you help manage cases and use the phone to contact patients or healthcare providers as necessary. In your role as a nurse, you may conduct a telephonic assessment of patient needs, provide triage recommendations, or give remote instructions for care to patients who need additional help. Remote telephonic registered nurses often help reduce costs, ensure continuity of care, educate patients about products, discuss side effect management, or resolve complex payer and reimbursement issues. As a remote nurse, you may be able to work from home or a private office, though some companies use the word remote to refer to remote care rather than working from home.

What are the key skills and qualifications needed to thrive as a Remote Telephonic RN, and why are they important?

To thrive as a Remote Telephonic RN, you need a valid RN license, strong clinical assessment skills, and experience in case management or telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and secure communication systems is typically required. Excellent communication, active listening, and problem-solving skills are essential for building rapport and accurately assessing patient needs over the phone. These abilities ensure safe, effective care delivery and patient satisfaction in a remote healthcare environment.

What is a Remote Telephonic RN?

A Remote Telephonic RN is a registered nurse who provides patient care and health guidance over the phone or through virtual communication, rather than in person. They often work from home or a call center, helping patients with medical advice, triage, health education, and care coordination. These nurses play a vital role in telehealth services, supporting patients with chronic conditions, medication management, and post-hospital follow-up. Their work helps improve access to care and ensures patients receive timely support, especially when in-person visits are not possible.
More about Remote Telephonic Rn jobs
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What cities near Albany, NY are hiring for Remote Telephonic Rn jobs? Cities near Albany, NY with the most Remote Telephonic Rn job openings:
Remote Telephonic Rn jobs near you
Infographic showing various Remote Telephonic Rn job openings in Albany, NY as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 11% Part Time, and 19% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $75,350 per year, or $36.2 per hour.

RN, Case Manager (NY | Remote)

aptihealth

Clifton Park, NY • Remote

$33.65 - $38.46/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Life at aptihealth
aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You'll join a mission-driven team that's curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We're proud to be named one of the world's top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we're building a better, more accessible future for mental health. 

What We Offer

  • The chance to make life better for millions of people
  • Smart, supportive colleagues who care about what they do
  • A place where new ideas quickly turn into real results
  • A culture that values curiosity, collaboration, and inclusion
  • A team built on trust, accountability, and continuous learning


Your Role

The Registered Nurse Case Manager is a key member of AptiHealth's Case Management and Medication Management programs, supporting both patients and providers across the care continuum. This role assesses patient needs, develops and implements care plans, coordinates care and medications, triages urgent patient concerns, and supports clinical operations in collaboration with the multidisciplinary care team. The RN Case Manager ensures high-quality, patient-centered care while maintaining compliance with company policies and regulatory requirements. 

Responsibilities

  • Complete case management assessments and develop care plans
  • Collaborate with the care team to identify patient needs and coordinate care
  • Document all patient interactions and care coordination activities
  • Triage patient calls and electronic communications, escalating concerns as appropriate
  • Support prescribers with prior authorizations, refills, pharmacy coordination, and scheduling based on clinical need 
  • Conduct medical reviews and gather additional patient history as needed 
  • Obtain and manage required patient consents and releases of information 
  • Educate and onboard patients into AptiHealth's Medication Management Program 
  • Assess patient response to treatment and medications
  • Connect patients with community resources and support services to address social determinants of health 
  • Conduct proactive telephonic outreach to patients based on clinical needs

Requirements

  • Active Registered Nurse (RN) license in New York required  
  • Graduate of an accredited nursing program; BSN preferred  
  • Certified Case Manager (CCM) certification preferred  
  • Behavioral health or psychiatric care experience strongly preferred  
  • Experience supporting care coordination and case management workflows  
  • Proficiency with Electronic Medical Record (EMR) systems and Microsoft Office applications
  • Strong organizational, communication, and clinical triage skills  
  • Ability to work collaboratively within a multidisciplinary care team  
  • Comfortable working in a fast-paced, patient-centered virtual care environment

Benefits

  • Comprehensive Medical, Dental, and Vision plans available
  • Paid Time off, Sick Time and Paid Company Holidays
  • 401k Retirement Savings Program with 2% Company matching
  • Voluntary Life Insurance
  • Employee Assistant Program (EAP)
  • Competitive Salary
  • Work from home

Job Type: Full-time / Hourly (40 hours / week)
Working Hours: Monday - Friday 8am - 4:30pm
Location: Remote / NY
Pay Rate: $33.65- $38.46/hr

About aptihealth
aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth's structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework that efficiently provides collaborative care teams with the most thorough understanding of a patient's behavioral health needs. For more information, please visit www.aptihealth.com

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

aptihealth, inc. | 1785 Route 9, Clifton Park, NY 12065

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