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Remote Telephone Operator Jobs in Monroe, WA (NOW HIRING)

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Getaway

Remote Customer Representative

Seattle, WA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

Getaway

Remote Customer Representative

Seattle, WA · Remote

$18.25 - $24.75/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Monroe, WA

Remote Telephone Operator information

See Monroe, WA salary details

$9

$18

$26

How much do remote telephone operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote telephone operator in Monroe, WA is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.58 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Monroe, WA?

For Remote Telephone Operator jobs in Monroe, WA, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Monroe, WA look for?

The top searched job categories for Remote Telephone Operator jobs in Monroe, WA are:

What cities near Monroe, WA are hiring for Remote Telephone Operator jobs?

Cities near Monroe, WA with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you
Infographic showing various Remote Telephone Operator job openings in Monroe, WA as of June 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,238 per year, or $18.9 per hour.

Remote Licensed Independent Clinical Social Worker for Hospice Care

Pro-Health Counseling Services

Seattle, WA • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 20 days ago

Key responsibilities

  • Conduct behavioral health diagnostic evaluations and crisis assessments for patients in a hospice setting.

  • Offer ongoing psychotherapy to patients and caregivers through individual and group sessions, utilizing telehealth services.

  • Coordinate care with primary care providers, specialists, and home health aides to support patients and their families.

Job description

Position Overview

Pro-Health Counseling Services is seeking a dedicated and skilled Licensed Independent Clinical Social Worker (LICSW) to join our team in a fully remote capacity. This full-time position is integral to our mission to provide exceptional behavioral health support to adults in a hospice care setting. You will play a key role in enriching the lives of patients and their families as they navigate the complexities of end-of-life care.

About the Organization

At Pro-Health Counseling Services, we are driven by a profound commitment to deliver compassionate and transformative care to adults at a pivotal stage of their lives. Our dynamic team comprises innovators and advocates who prioritize the emotional well-being of our patients and their families. Operating primarily in the hospice environment, our organization believes there is no greater purpose than to support individuals and families during critical transitions in life.

Work Environment

This role is entirely remote, allowing you to work flexibly while contributing to a mission-oriented team. We foster a culture of collaboration, where diverse voices are valued and innovation is encouraged. By empowering our employees with cutting-edge technology and telehealth capabilities, we ensure that you can provide high-quality care from anywhere in the Seattle area.

Key Responsibilities
  • Conduct thorough behavioral health diagnostic evaluations and crisis assessments to determine the needs of patients in a hospice setting.
  • Utilize standardized cognitive, behavioral, and mental health assessment tools to develop personalized care plans.
  • Offer ongoing psychotherapy to both patients and their caregivers in individual and group settings, addressing their emotional and psychological needs.
  • Coordinate care by actively collaborating with primary care providers, specialists, and home health aides to ensure cohesive support for the patient.
  • Provide essential resources, guidance, and education to families and caregivers, equipping them to handle the complexities of hospice care.
  • Deliver virtual support services, including teleconferencing and telephone consultations, ensuring accessibility for patients and families.
  • Manage case activities for patients and their families, tracking progress and adjusting care plans as necessary.
Patient Population / Client Focus

Your focus will be primarily on adults facing serious illnesses, providing sociopsychological support that honors their unique journeys. Collaborating closely with multidisciplinary teams, you will help navigate challenging emotional landscapes, ensuring that patients and their families feel supported, understood, and valued during their time with us.

Qualifications
  • A Master’s degree in Social Work from an accredited program and an active, unrestricted Licensed Independent Clinical Social Worker (LICSW) license valid in Washington State.
  • A strong commitment to providing high-quality, patient-centered care in challenging environments.
  • Proficient in assessment, diagnosis, and treatment in behavioral health, specifically tailored to hospice and palliative care settings.
Preferred Experience
  • A minimum of three years of post-graduate experience in social work, ideally in hospice, palliative, or related healthcare environments.
  • Demonstrated success in conducting individual and group therapy, with certifications in psychotherapy preferred.
  • Experience working with interdisciplinary teams, with strong communication skills to effectively collaborate in patient care.
  • Proficient in the use of telehealth platforms and electronic health records systems.
Compensation and Benefits

We offer a competitive salary ranging from USD 115,000 to 130,000 annually, complemented by a comprehensive benefits package. This includes:

  • Medical, dental, and vision insurance for you and your family.
  • Life insurance and disability coverage.
  • An annual performance-based bonus.
  • Stipends for well-being and remote work expenses.
  • Generous paid time off and holidays to support work-life balance.
Career Growth Opportunities

At Pro-Health Counseling Services, we are committed to nurturing your professional development. We provide pathways for growth through mentoring, training programs, and opportunities to take on additional responsibilities as the organization expands. Whether you aim to enhance your clinical skills or step into leadership roles, we support your aspirations.

Why Join Our Team

Joining Pro-Health Counseling Services means becoming part of a mission-driven team that believes in the profound impact of quality care. With a focus on the patient experience and a culture that promotes innovation and continuous improvement, we empower our employees to deliver exceptional support. You will have the opportunity to make meaningful contributions to patients' lives, all while receiving the support and recognition you deserve.

Application Information

If you are passionate about making a difference in the lives of adults in hospice care and are looking for a supportive, collaborative environment, we invite you to apply. Your journey to transforming end-of-life care starts here at Pro-Health Counseling Services. Join us in our mission to lead change in healthcare.

Apply