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Remote Telephone Operator Jobs in Monroe, WA (NOW HIRING)

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Support our clients via telephone, email, and online chat, to assist clients with queries, concerns ... Remote first working environment * Company Medical Insurance We cover 100% of the employee only ...

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Customer Representative

Medina, WA · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Showing results 21-27

Remote Telephone Operator information

See Monroe, WA salary details

$9

$18

$26

How much do remote telephone operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote telephone operator in Monroe, WA is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $20.58 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Monroe, WA?

For Remote Telephone Operator jobs in Monroe, WA, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Monroe, WA look for?

The top searched job categories for Remote Telephone Operator jobs in Monroe, WA are:

What cities near Monroe, WA are hiring for Remote Telephone Operator jobs?

Cities near Monroe, WA with the most Remote Telephone Operator job openings:

Infographic showing various Remote Telephone Operator job openings in Monroe, WA as of June 2026, with employment types broken down into 44% Full Time, 55% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,238 per year, or $18.9 per hour.

Medical Coders -- Outpatient, Inpatient & Surgical

Allmed Staffing Inc

Seattle, WA • Remote

$38 - $49/hr

Contractor

Posted 3 days ago

New


Job description

Medical Coders — Outpatient, Inpatient & Surgical (VA Puget Sound Health Care System)

Remote (United States)  |  Full Time and Part Time openings  |  Monday–Friday, Pacific business hours

Position Overview

We are staffing a three-year health record coding contract for the VA Puget Sound Health Care System (Seattle, WA) and are hiring credentialed coders in three specialties. All work is performed remotely from your own U.S. location in the VA national encoder product and VA electronic health record. The contract standard for every specialty is a 95% accuracy rate, with coding completed within five calendar days of assignment (outpatient and inpatient) or within one week of the date of surgery (surgical). Hours are expected to grow roughly 10% per year over the option periods.

Openings by specialty:

Outpatient Encounter Coder — Full Time (~40 hours/week)

Codes approximately 30,000 outpatient encounters per year: primary and specialty care visits, radiology, laboratory and other ancillary services, E&M using the facility's policy and encoder calculator, and New Insurance/Late Check-Out encounters. Productivity benchmark: 10 encounters per hour. Primary coder and day-to-day contact for the facility's HIM coding staff.

Inpatient Facility Coder — Part Time (~450 hours/year, about 9 hours/week)

Codes approximately 900 inpatient discharges per year — acute, observation, nursing home, and domiciliary episodes — assigning ICD-10-CM/PCS codes, POA indicators, and DRG, and abstracting the full stay from admission to discharge. Productivity benchmark: 2 encounters per hour.

Surgical Coder (Surgery, Anesthesia & Pathology) — Part Time (~300 hours/year, about 6 hours/week)

Codes approximately 1,200 surgical cases per year from the VA surgery package, including anesthesia and pathology services; creates anesthesia encounters where none exist and captures anesthesia start/stop times and other CPAC data elements in case comments. Productivity benchmark: 4 encounters per hour.

Candidates may apply for one specialty or, if credentialed and experienced across specialties, for a combined role covering more than one.

Key Responsibilities

•     Assign and validate ICD-10-CM/PCS, CPT, and HCPCS Level II codes and modifiers from VA EHR documentation in accordance with the current Official Coding Guidelines, Coding Clinic, CPT Assistant, and VHA coding guidelines where VA has determined differences.

•     Apply NCCI bundling edits; assign modifiers to override edits only where documentation supports it; verify multiple CPT codes are not components of a more comprehensive procedure; recognize when an unlisted code is required.

•     Identify encounters that are not billable (resident supervision, Agent Orange or ionizing radiation exposure, telephone care, insufficient documentation) and enter the standardized reason in the encoder for Billing.

•     Raise queries through the facility's process for conflicting, ambiguous, or non-specific documentation; identify duplicate or erroneous encounters.

•     Abstract required data elements into the national encoder and EHR; complete source documents only under an approved contingency plan.

•     Re-review coded work when questioned by VA staff, billing edits, denials, or retrospective review, and correct or substantiate the code selection with references within five calendar days of notification.

•     Meet turnaround standards (five calendar days outpatient/inpatient; one week from date of surgery) and contribute to the weekly status report and monthly QA results provided to the facility COR.

•     Maintain ≥95% accuracy on internal QA sampling and VA audits; participate in corrective action plans if required.

Qualifications & Experience

•     Active credential from AHIMA (RHIA, RHIT, CCS, or CCS-P) or AAPC (CPC or COC/CPC-H). No other credentials are accepted under this contract.

•     Minimum two years of ICD-10-CM/PCS, CPT, and HCPCS Level II coding experience; baseline ICD-10 CEU requirements for your credential completed and current (AAPC holders must have passed the ICD-10 proficiency assessment).

•     Specialty experience: Outpatient — high-volume outpatient/professional-fee coding across primary care, specialty clinics, radiology, and laboratory. Inpatient — inpatient facility coding with MS-DRG or equivalent grouping in an acute-care hospital (CCS, RHIT, or RHIA strongly preferred). Surgical — operative-report coding including anesthesia and pathology (CPC, COC, or CCS with multi-specialty OR experience preferred).

•     Formal training in anatomy and physiology, medical terminology, pathology and disease processes, pharmacology, health record format, and reimbursement methodologies.

•     Working knowledge of NCCI edits, modifier assignment, and the Official Coding Guidelines; ability to apply VHA coding guidelines where they differ from official guidance.

•     U.S. citizenship and ability to obtain a favorable VA NACI background investigation (Low Risk). Must be physically located in the United States.

•     Demonstrated accuracy at or above 95% and the ability to document code selection with references when questioned by VA staff.

•     Experience with the VA national encoder product and VA EHR is strongly preferred; experience at a VA facility of similar size is a plus.

Compensation

Pay rate (all specialties): $38.01/hour (Service Contract Act wage determination rate combined with Health & Welfare fringe). These are remote positions performed from your own U.S. location; no per diem, travel allowance, or relocation applies. Any facility-directed travel beyond a 50-mile radius is pre-approved and reimbursed at Federal Travel Regulation rates.

Application Process

•     State which specialty (or specialties) you are applying for.

•     Submit a current resume and a copy of your active AHIMA or AAPC credential.

•     Provide three professional references (name, title, organization, phone, email) from supervisors or coding/HIM leads who can speak to your coding accuracy and productivity within the last five years.

•     Because these positions support a VA Medical Center, a signed Letter of Intent confirming your availability to perform under this contract is required with your application, as required by the VA for submission with our proposal.

•     Selected candidates will complete VA background investigation forms, VA privacy and cybersecurity training, and the Contractor Rules of Behavior before starting work.

We are an equal opportunity employer. We welcome applications from all qualified candidates and are committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request at any stage of the hiring process.

Company Description

Allmed is a National Staffing and Recruiting company offering short and long term staffing solutions.
We have been serving large Fortune 100 companies and providing career opportunities to job seekers for over 25 years. We specialize within the medical and healthcare industries offering temporary and permanent placement options. Our team takes the time to recognize, assess and listen to the goals of both our clients and employees. Our team is dedicated to providing the highest quality services and best qualified medical professionals throughout the United States. We stand by our promise and guarantee success and satisfaction between our clients and employees.