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Remote Telephone Operator Jobs in Highlands Ranch, CO

Nexora Talent

Remote- Customer Experience Service

Denver, CO · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Axos Bank

Sr. Database Administrator

Centennial, CO · On-site +1

$120K - $145K/yr

San Diego, CA Irvine, CA Los Angeles, CA Centennial, CO Las Vegas, NV Remote or Hybrid is not ... operating standard office equipment such as computer keyboard and mouse, calculator, telephone ...

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Customer Service Representative

Denver, CO · Remote

$20/hr

While the role is fully remote after onboarding, required equipment must be picked up in person from the client's Colorado office . In this role, you will manage inbound customer calls , assisting ...

PIIAC

Customer Service Representative

Denver, CO · On-site +1

$17 - $22/hr

This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Highlands Ranch, CO

Remote Telephone Operator information

See Highlands Ranch, CO salary details

$9

$18

$26

How much do remote telephone operator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote telephone operator in Highlands Ranch, CO is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telephone Operator, and why are they important?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are remote telephone operators?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Highlands Ranch, CO? For Remote Telephone Operator jobs in Highlands Ranch, CO, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Highlands Ranch, CO look for? The top searched job categories for Remote Telephone Operator jobs in Highlands Ranch, CO are:
What cities near Highlands Ranch, CO are hiring for Remote Telephone Operator jobs? Cities near Highlands Ranch, CO with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you
Remote Customer Service Entry Level

Remote Customer Service Entry Level

American Income Life Insurance Company

Denver, CO • On-site, Remote

$90K - $120K/yr

Full-time

Posted 12 days ago

Job description

AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to support union members and credit union clients as they explore important supplemental benefit programs. This fully remote opportunity offers flexibility, structured training, and long-term career growth within a supportive, mission-driven environment.
In this role, you'll connect with individuals who requested information about available benefits, schedule virtual consultations, and guide clients through their options with professionalism and care.
No cold calling, door knocking, or unsolicited prospecting required.
What You'll Gain
  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Warm inbound client interest - no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Leadership development and advancement pathways
  • Collaborative, growth-focused team culture
  • Long-term income potential through vested renewals
What You'll Do
  • Connect with union members and credit union clients who requested information about available benefits
  • Schedule and conduct virtual consultations through Zoom
  • Understand client needs and explain available supplemental benefit options clearly and professionally
  • Guide individuals through the enrollment process step-by-step
  • Maintain accurate digital records and ensure compliance with documentation standards
  • Provide responsive follow-up and ongoing client support
  • Participate in training sessions, mentorship programs, and team development meetings
  • Build strong professional relationships that support long-term client satisfaction
Who Thrives in This Role
  • Strong communicators who enjoy helping others
  • Organized professionals comfortable working independently in a remote environment
  • Individuals confident using Zoom and digital communication tools
  • Growth-minded candidates motivated by professional development and advancement
  • Service-oriented professionals who value relationship-building
  • Experience in insurance, financial services, customer service, consulting, or client support is helpful but not required
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with webcam capability
  • Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, ethical service, flexibility, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career where you can grow professionally while helping families access meaningful financial protection, apply today to learn more about joining AO Globe Life.

Apply