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Remote Telephone Operator Jobs in Highlands Ranch, CO

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Customer Service Representative

Denver, CO · Remote

$20/hr

While the role is fully remote after onboarding, required equipment must be picked up in person from the client's Colorado office . In this role, you will manage inbound customer calls , assisting ...

PIIAC

Customer Service Representative

Denver, CO · On-site +1

$17 - $22/hr

This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Highlands Ranch, CO

Remote Telephone Operator information

See Highlands Ranch, CO salary details

$9

$18

$26

How much do remote telephone operator jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote telephone operator in Highlands Ranch, CO is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are popular job titles related to Remote Telephone Operator jobs in Highlands Ranch, CO?

For Remote Telephone Operator jobs in Highlands Ranch, CO, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Highlands Ranch, CO look for?

The top searched job categories for Remote Telephone Operator jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Remote Telephone Operator jobs?

Cities near Highlands Ranch, CO with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Customer Service Representative

Teri Starry - State Farm Agency

Arvada, CO • On-site, Remote

$40K - $60K/yr

Full-time, Contractor

Retirement, PTO

Posted 3 days ago

New

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with clients, as needed
  • Develop new service opportunities with both existing and new clients
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate clients about insurance options
  • Develop insurance quotes, makes sales presentations, and close sales
  • Develop ongoing networking relationships
  • Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

  • Base Salary $40,000 - $60,000 depending on licensing and experience
  • Bonus and Commissions
  • Paid Time Off - for personal time and vacation
  • 401(k) Retirement
  • Remote work-from-home Fridays
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements:

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Property & Casualty license preferred (must be able to obtain)
  • Life and Health license preferred (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

Disclosure
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels.