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Remote Telephone Operator Jobs in Hackensack, NJ

Burjline Builders

Remote Call Center Operator

New York, NY · On-site +1

$50 - $60/hr

Remote Call Centre Operator Company: Northeastern Air Quality Location: Remote (United States ... Exceptional verbal and written communication skills with a professional telephone manner. * Strong ...

Burjline Builders

Remote IT Support

New York, NY · On-site +1

$25 - $35/hr

... email, telephone, and remote-support tools. • Diagnose and resolve hardware, software, and ... operating systems. • Proficiency in supporting the Microsoft 365 suite (including Teams ...

Burjline Builders

Remote IT Support

New York, NY · On-site +1

$25 - $35/hr

... email, telephone, and remote-support tools. • Diagnose and resolve hardware, software, and ... operating systems. • Proficiency in supporting the Microsoft 365 suite (including Teams ...

MMC Group LP

Be Seen First

Remote CSR Needed ASAP!!- NEW JERSEY RESIDENT ONLY!! WE WILL VERIFY!

Newark, NJ · Remote

$19/hr

Process new applications for health care coverage via the telephone including building tax ... Your specific schedule will be assigned within the program's operating hours. Remote Work ...

Urgent

iShare Inc

Customer Service Representative

Manhattan, NY · Remote

$18/hr

Exciting Remote Opportunity - Apply Now! Role: Customer Service Representative Location: Remote ... Strong customer service and professional telephone skills. * Experience in finance, banking, healt ...

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Remote Telephone Operator information

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$19

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How much do remote telephone operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote telephone operator in Hackensack, NJ is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.25 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Hackensack, NJ?

For Remote Telephone Operator jobs in Hackensack, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Hackensack, NJ look for?

The top searched job categories for Remote Telephone Operator jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Remote Telephone Operator jobs?

Cities near Hackensack, NJ with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Remote Call Center Operator

New York, NY • On-site, Remote

Burjline Builders
See more jobs at Burjline Buildersexternal

$50 - $60/hr

Full-time

Posted 19 days ago

Job description

Job Title: Remote Call Centre Operator
Company: Northeastern Air Quality
Location: Remote (United States)
Employment Type: Full-Time
Salary: $50 - $60 USD per hour
Job Overview
Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential and commercial clients, you will play a crucial role in delivering exceptional customer service and support. The ideal candidate will be an excellent communicator, highly organised, and passionate about helping clients understand and improve their air quality. This is a fully remote position for candidates based in the United States, offering an opportunity to contribute to a company focused on creating healthier environments.
Responsibilities
* Answering incoming calls and emails from new and existing clients in a professional and courteous manner.
* Providing detailed information about our air quality testing, assessment, and environmental consulting services.
* Scheduling and managing appointments for our team of technicians and consultants.
* Accurately recording client information, service requests, and communication logs in our CRM system.
* Resolving customer enquiries and issues efficiently or escalating them to the appropriate department when necessary.
* Following established communication protocols and scripts to ensure consistent and high-quality service delivery.
* Maintaining a comprehensive knowledge of the company's services and standards.
Qualifications
* Proven experience in a call centre, customer service, or a similar client-facing role.
* Exceptional verbal and written communication skills with a professional telephone manner.
* Strong active listening, problem-solving, and interpersonal skills.
* Proficiency in using CRM software and standard office applications.
* A high degree of self-discipline and the ability to work independently in a remote setting.
* Access to a quiet, dedicated home office space and a reliable, high-speed internet connection.
* A genuine interest in environmental health and air quality is highly desirable.
* Must be legally authorised to work in the **United States**.
Locations New York

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