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Remote Telephone Operator Jobs in Edison, NJ (NOW HIRING)

Profound Medical

Field Service Engineer

Newark, NJ · Remote

... telephone, email and online meetings, prepare spare parts quotes, order entry, and customer ... Working knowledge of operating multiple OEM MRI's is an asset. * Preferred locations - North East ...

Profound Medical

Field Service Engineer

Newark, NJ · Remote

... telephone, email and online meetings, prepare spare parts quotes, order entry, and customer ... Working knowledge of operating multiple OEM MRIs is an asset. * Preferred locations - North East ...

Arsenault Inc

Customer Service Representative

New York, NY · Remote

$20/hr

* Looking For An Amazing Remote or Work From Home Opportunity!!!* Your next good thing is right here ... Responding quickly and professionally to customer telephone questions and concerns * This job might ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Edison, NJ

Remote Telephone Operator information

See Edison, NJ salary details

$9

$18

$26

How much do remote telephone operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote telephone operator in Edison, NJ is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.
What are popular job titles related to Remote Telephone Operator jobs in Edison, NJ? For Remote Telephone Operator jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Telephone Operator jobs in Edison, NJ look for? The top searched job categories for Remote Telephone Operator jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Remote Telephone Operator jobs? Cities near Edison, NJ with the most Remote Telephone Operator job openings:
Remote Telephone Operator jobs near you

Remote Customer Service Respresentative (NY Preferred)

GoSaga, Inc.

New York, NY • Remote

Full-time

Medical, PTO

Posted 25 days ago

Job description

Salary: $15- $17 DOE

A bit about us: Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy!
BENEFITS & PERKS
100% work from home, preferably in EST time zone
Competitive pay & flexible schedules as well as full-time status at 32 hours per week
Health benefits and 1-week paid vacation for our employees who work just 32 hours or more
A revolutionary, feel-good culture
Supportive leadership that provides guidance, resources, and accountability while empowering you to work independently without micromanagement.
ABOUT YOU
You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change.
You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you.
Words that describe you include: creative, energetic, and detail-oriented.
You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
You cant help but grow and are constantly striving to be your best self, and youre excited to leap into a rewarding adventure with Squeeze.
A personal computer and reliable high-speed hard-wired internet connection are required for this role.
YOUR RESPONSIBILITIES AT SQUEEZE
Respond to guest inquiries via email, phone, SMS, and chat.
Expert at all things app-related! Squeezes experience is digital end-to-end so youll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
Serve as the liaison that connects guest feedback with internal teams such as Product, Shop Management, Operations
Provide fast, professional, and reliable support to our locations nationwide, including Operating Partners, shop leadership, and shop teams, ensuring timely resolution of questions, concerns, and operational needs.
Employ a mastery of internal tools from payment portals to appointment scheduling
Identify opportunities to improve the guest experience, internal processes and tools
EXPERIENCE REQUIREMENTS
3+ years experience working in customer service at a high-volume B2C technology business
Excellent people skills and a strong focus on customer service
Strong written and oral communication skills
Outstanding problem solving and troubleshooting skills
Able self-starter with the ability to multitask in a dynamic startup environment
2+ years experience working with Zendesk. Bonus if you have experience with Slack, Zenoti, Klaviyo, GoHighLevel, Asana, Stripe, When I Work**we will only consider applicants who have proven Zendesk experience**
Must be able to work at least Saturday or Sunday
Beginning salary range is $15-$17/hr

Location Requirement: This is a fully remote position. Candidates must currently reside and work in one of the following states: New Hampshire, Virginia, or New York.