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Remote Telephone Operator Jobs in Edison, NJ (NOW HIRING)

MMC Group LP

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Remote Customer Service Representative - NJ only - BYOD

Jersey City, NJ · Remote

$18 - $19/day

00% Remote - New Jersey Residents Only | $18 We're hiring Customer Service Representatives to ... Outside Open Enrollment, operating hours are generally Monday-Friday, 8:00 AM-5:00 PM ET . Work ...

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All JobsTelephone Operator JobsRemote Telephone Operator JobsRemote Telephone Operator Jobs in Edison, NJ

Remote Telephone Operator information

See Edison, NJ salary details

$9

$18

$26

How much do remote telephone operator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote telephone operator in Edison, NJ is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.14 per hour, depending on experience, location, and employer.

What is a remote telephone operator?

Remote telephone operators are professionals who manage incoming and outgoing calls for organizations or clients from a remote location, such as their home. They handle a variety of tasks including answering customer inquiries, directing calls, taking messages, and sometimes providing basic support or information. This role typically requires strong communication skills, the ability to multitask, and a reliable internet connection. Many companies hire remote telephone operators to provide flexible customer service coverage without the need for on-site staff.

What are the key skills and qualifications needed to thrive as a remote telephone operator?

To thrive as a Remote Telephone Operator, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Strong problem-solving abilities, patience, and professionalism help you stand out in handling diverse caller situations. These skills ensure efficient call handling, positive customer experiences, and effective resolution of inquiries or issues.

What are some common challenges faced by remote telephone operators and how can they be addressed?

Remote telephone operators often encounter challenges such as maintaining clear communication despite potential technical issues, managing high call volumes, and minimizing distractions in a home-based environment. To address these, it's important to have a reliable internet connection, invest in quality headsets, and set up a dedicated workspace free from interruptions. Additionally, staying organized and using call management software can help operators handle multiple tasks efficiently while maintaining professionalism.

What is the difference between Remote Telephone Operator vs Customer Service Representative?

AspectRemote Telephone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or office settingsHome-based, call centers, or office settings
Industry UsageTelecommunications, emergency services, customer supportRetail, tech, banking, and various service industries
Job FocusHandling calls, routing, basic info provisionResolving customer issues, providing product info, support

While both roles involve communication via phone, Remote Telephone Operators primarily handle call routing and basic information, often in specialized industries like emergency services. Customer Service Representatives focus on resolving customer issues and providing support across diverse industries. Both roles require strong communication skills and can be performed remotely, but their core responsibilities differ.

What are popular job titles related to Remote Telephone Operator jobs in Edison, NJ?

For Remote Telephone Operator jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Telephone Operator jobs in Edison, NJ look for?

The top searched job categories for Remote Telephone Operator jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Telephone Operator jobs?

Cities near Edison, NJ with the most Remote Telephone Operator job openings:

Remote Telephone Operator jobs near you

Remote Licensed Allstate Insurance Sales Representative

Shea Grunzweig: Allstate Insurance

Brooklyn, NY • Remote

$55K - $75K/yr

Full-time

Medical, Life, PTO

Posted 4 days ago

Job description

Business is GREAT and our Brooklyn, NY office has an amazing REMOTE opportunity in our sales department! Our office is rapidly growing and we are looking for experienced "SUPER STARS"! We are seeking individuals with an incredible drive to win, who want to be part of a healthy competitive team with a positive attitude and a willingness to learn.

About the Agency

Our Insurance Company helps their customers with their auto, home, life, renters insurance more. This service-oriented insurance agency is owned operated locally and has been a pillar in the community for over 5 years! This rapidly growing agency is dedicated to investing in and developing a fun, coachable environment where you can learn, grow, and take your career to new heights. The agency is very active in our local community, and our clients tell us we feel like family! We are seeking to hire trusted advisors who have a strong desire to help customers understand the importance of proper coverage and educating the clients on why insurance is so important.


Salary Range: $55,000.00 - $75,000.00 per year

Paid time off and paid holidays

Fully Remote

Monthly incentives and performance bonuses

Mon-Fri Schedule





Responsibilities
  • Solicit for new business via telephone, networking, and other lead sources.
  • Create maintain client relationships with follow up phone calls.
  • Educate potential clients on the importance of insurance- how and why it’s so important to have proper coverage
  • Meet new business production goals and objectives as established
  • Ask each customer for referrals and explain our referral program.
  • Maintain knowledge of new products.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Contact businesses and private individuals by telephone to promote products, services and/or referral programs
Requirements
  • MUST have a valid Property Casualty Insurance License *REQUIRED*
  • MUST have a minimum 1 year selling PC Insurance *REQUIRED*
  • MUST have knowledge of a commissioned sales role, and have the competitive desire to earn commissions by selling insurance policies
  • MUST have experience working remotely and have a quiet, private, dedicated work station set up for an office
  • Have a proven track record of dependability reliability – showing up to work as scheduled, on time.
  • Desire to want to help educate others on insurance – how and why it’s important to have the proper coverage
  • Have an upbeat, positive and enthusiastic attitude.
  • Great self-starter with a sense of urgency.
  • Create relationships from a cold start and be able to handle customer rejection.
  • Have the ability to answer prospective client's questions efficiently and effectively.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Proficiency to multi-task, follow-through and follow-up.
  • Excellent Communication/interpersonal skills.
  • required to obtain or possess an active Life Health Insurance license
Benefits
Paid Time Off (PTO)###Work from Home###Parental Leave###Career Growth Opportunities###Mon-Fri Schedule###