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Remote Telephone Advice Nurse Jobs in Rio Rancho, NM

firsthand Health

Remote Triage Nurse

Albuquerque, NM · Remote

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is ...

IQVIA

Flex Nurse Educator

Albuquerque, NM · Remote

Deliver remote patient education, including medication administration training and adherence ... Nurse Educators do not provide medical advice but empower patients to manage their disease and ...

firsthand Health

Remote Triage Nurse

Albuquerque, NM · On-site +1

$80K/yr

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is ...

All JobsTelephone Advice Nurse JobsRemote Telephone Advice Nurse JobsRemote Telephone Advice Nurse Jobs in Rio Rancho, NM

Remote Telephone Advice Nurse information

See Rio Rancho, NM salary details

$7

$28

$72

How much do remote telephone advice nurse jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote telephone advice nurse in Rio Rancho, NM is $28.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.19 and $33.81 per hour, depending on experience, location, and employer.

What is a remote telephone advice nurse?

A Remote Telephone Advice Nurse is a registered nurse who provides healthcare guidance, triage, and support to patients over the phone or through digital communication platforms, rather than in person. These nurses assess symptoms, answer health-related questions, and help patients determine the appropriate level of care, such as whether to visit a doctor, go to the emergency room, or manage symptoms at home. Working remotely, they often follow clinical protocols and use their nursing judgment to provide safe and effective advice. This role is especially valuable for improving healthcare access and supporting patients outside of traditional clinical settings.

What skills and qualifications are needed to thrive as a remote telephone advice nurse?

To thrive as a Remote Telephone Advice Nurse, you need a current RN license, strong clinical assessment skills, and experience in telephone triage or ambulatory care. Familiarity with telephone triage protocols, electronic health record (EHR) systems, and telehealth platforms is typically required. Outstanding communication, empathy, and critical thinking skills are crucial for effectively assessing patient needs without in-person interaction. These skills ensure safe, accurate advice and timely interventions, which are vital for patient trust and positive health outcomes in a remote setting.

How does a remote telephone advice nurse typically collaborate with other healthcare professionals while working from home?

As a Remote Telephone Advice Nurse, you will regularly coordinate with physicians, case managers, and other healthcare team members through secure communication platforms such as phone, email, or telehealth software. This collaboration ensures that patients receive accurate advice, appropriate follow-up care, and timely referrals when necessary. Although you work remotely, you will participate in virtual team meetings, case discussions, and ongoing training to stay connected and maintain high standards of patient care.

What is the difference between Remote Telephone Advice Nurse vs Remote Triage Nurse?

AspectRemote Telephone Advice NurseRemote Triage Nurse
CredentialsRN license, certification in nursingRN license, certification in nursing
Work EnvironmentPhone-based, home or call centerPhone-based, home or call center
Employer & IndustryHospitals, clinics, telehealth companiesHospitals, telehealth services, insurance companies
Primary RoleProvide health advice, answer patient questionsAssess symptoms, prioritize care, direct patients

Both roles require RN licensure and involve phone-based patient interaction. The Remote Telephone Advice Nurse primarily offers health advice and answers questions, while the Remote Triage Nurse assesses symptoms to determine urgency and directs patients to appropriate care. Although similar, their focus differs: advice versus assessment and triage.

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For Remote Telephone Advice Nurse jobs in Rio Rancho, NM, the most frequently searched job titles are:

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The top searched job categories for Remote Telephone Advice Nurse jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Telephone Advice Nurse jobs?

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Remote Telephone Advice Nurse jobs near you

Remote Triage Nurse

firsthand Health

Albuquerque, NM • Remote

Full-time

Re-posted 22 days ago

Job description

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks.

Responsibilities of a Triage Nurse include:
  • Triage and Escalation: Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately.
  • Collaboration: Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively.
  • Coordination: Coordinate care with patients' other providers to ensure seamless health management.
  • Training: Develop and deliver training on basic medical topics for peer mental health workers and social workers.
Triage Nurses should have:
  • Strong triage and prioritization skills, with the ability to rapidly assess and determine the appropriate level of care.
  • Problem-solving expertise with a creative, patient-centered approach.
  • Ability to provide condition-specific patient education and self-management guidance.
  • Adaptability to varying team cultures and processes.
  • Empathy, compassion, and approachability in patient and team interactions.
Required experience includes:
  • Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states.
  • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN)
  • At least 3 years of Emergency Room (ER) experience 
  • Experience working with populations facing challenges such as serious mental illness, behavioral health conditions, and/or substance use disorders
  • Care management and coordination experience.
Bonus Points for:
  • Psychiatric-Mental Health Nursing Certification (PMH-BC)
  • Washington state RN license

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