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Remote Telecommunication Jobs in Missouri (NOW HIRING)

Jobgether

This remote opportunity is designed for an experienced customer support leader with strong technical expertise in telecommunications. The role focuses on managing remote support teams, improving ...

Stefanini Group

Security Engineer

Kansas City, MO · Remote

Stefanini is looking for a Security Engineer -Remote For quick Apply, please reach out t o Vaibhav ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Security Engineer

Kansas City, MO · Remote

Stefanini is looking for a Security Engineer -Remote For quick Apply, please reach out t o Vaibhav ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Stefanini Group

Security Engineer

Kansas City, MO · Remote

Stefanini is looking for a Security Engineer -Remote For quick Apply, please reach out t o Vaibhav ... manufacturing, telecommunications, chemical services, technology, public sector, and utilities.

Jobgether

... telecommunications, customer support platforms, or similar industries is a plus. * Familiarity with Zendesk, Intercom, or customer support data structures is beneficial. Benefits * Fully remote-first ...

Experis

Business Process Designer

Saint Louis, MO · Remote

$80/hr

SAP Functional Consultant Contract St Louis, MO -Remote (Local candidates Prefered) Must-have ... satellites, and telecommunications equipment worldwide. Responsibilities: As a SAP Functional ...

New

Jobgether

$77K - $99K/yr

... telecommunications or another highly regulated industry. * Strong knowledge of GDPR, the ePrivacy ... Fully remote position offering flexibility to work from India. * Opportunity to contribute to ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate to internal teams * Basic knowledge of Microsoft products (Windows, Office) * Physical Installation ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate to internal teams * Basic knowledge of Microsoft products (Windows, Office) * Physical Installation ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate to internal teams * Basic knowledge of Microsoft products (Windows, Office) * Physical Installation ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate to internal teams * Basic knowledge of Microsoft products (Windows, Office) * Physical Installation ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate to internal teams * Basic knowledge of Microsoft products (Windows, Office) * Physical Installation ...

Clayco

Field Support Technician

Saint Louis, MO · On-site +1

$19.25 - $26.25/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate to internal teams * Basic knowledge of Microsoft products (Windows, Office) * Physical Installation ...

ADB Wireless

Level II Joint Use Technician

Pacific, MO · On-site +1

$18 - $24.50/hr

Ability to create 3-dimensional model of poles in O-Calc and Spida-Calc to provide results to ensure safe and proper attachment to power and telecommunication poles * Review utility poles and field ...

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All JobsTelecommunication JobsRemote Telecommunication JobsRemote Telecommunication Jobs in Missouri

Remote Telecommunication information

What are the key skills and qualifications needed to thrive as a Remote Telecommunication Specialist, and why are they important?

To thrive as a Remote Telecommunication Specialist, you need a strong understanding of networking, telecommunication systems, and troubleshooting, often supported by a relevant degree or industry certifications like CompTIA Network+ or Cisco CCNA. Familiarity with VoIP platforms, network management tools, and remote monitoring systems is typically required. Excellent problem-solving, communication skills, and self-motivation help specialists collaborate effectively and resolve issues independently. These skills ensure reliable connectivity and efficient support for remote communication infrastructures, which are vital for modern organizations.

What is a Remote Telecommunication job?

A Remote Telecommunication job involves managing, maintaining, or supporting communication systems such as phone, internet, and networking infrastructure from a remote location. Professionals in this field may handle customer service, technical support, network monitoring, or system administration tasks using digital tools and online platforms. These roles are essential for ensuring uninterrupted communication services for businesses and consumers. Remote telecommunication jobs offer flexibility and the ability to work from anywhere with a reliable internet connection.

What are some common challenges faced by professionals working in remote telecommunication roles, and how can they be addressed?

Professionals in remote telecommunication roles often face challenges such as coordinating across different time zones, maintaining effective communication with team members, and managing technical issues without on-site support. To address these, it's essential to establish clear communication protocols, use collaborative tools like Slack or Microsoft Teams, and ensure reliable internet connectivity and backup solutions. Regular virtual meetings and proactive status updates can also help foster teamwork and keep projects on track.

What is the difference between Remote Telecommunication vs Remote Network Technician?

AspectRemote TelecommunicationRemote Network Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentRemote, office, or field-based in telecom settingsPrimarily remote or on-site troubleshooting of networks
Industry UsageTelecom providers, ISPs, communication companiesIT firms, service providers, enterprise networks
Common Search/ComparisonRemote Telecommunication vs Remote Network Technician

Remote Telecommunication and Remote Network Technician roles share similar certifications and work environments, often overlapping in industry usage. However, remote telecommunication focuses more on managing communication systems and infrastructure, while remote network technicians troubleshoot and repair network issues. Both roles are essential in maintaining connectivity but differ in specific responsibilities and focus areas.

What are the most commonly searched types of Telecommunication jobs in Missouri? The most popular types of Telecommunication jobs in Missouri are:
What cities in Missouri are hiring for Remote Telecommunication jobs? Cities in Missouri with the most Remote Telecommunication job openings:
Remote Telecommunication jobs near you
Infographic showing various Remote Telecommunication job openings in Missouri as of July 2026, with employment types broken down into 73% Full Time, 11% Part Time, and 16% Contract. Highlights an 42% Physical, 4% Hybrid, and 54% Remote job distribution.

Customer Service & Technical Support Team Lead

Jobgether

Remote

Full-time

Posted 11 days ago

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Service & Technical Support Team Lead based in Netherlands.

This remote opportunity is designed for an experienced customer support leader with strong technical expertise in telecommunications.
The role focuses on managing remote support teams, improving service quality, and resolving complex customer issues.
You will guide team performance, provide technical coaching, and ensure excellent customer experiences across wireless services.
The position offers the opportunity to work with global clients while applying expertise in mobile technologies and support operations.
You will contribute to operational improvements through KPI management, quality assurance, and process optimization.
This role is ideal for a proactive leader who thrives in fast-paced environments and enjoys developing high-performing teams.

Accountabilities:

The Customer Service & Technical Support Team Lead will oversee remote support operations, provide technical leadership, and ensure service excellence through team management, quality monitoring, and continuous improvement initiatives.

  • Lead, mentor, and support a remote team of customer service and technical support representatives.
  • Conduct coaching sessions, performance reviews, and training activities to improve individual and team effectiveness.
  • Monitor productivity, service levels, and operational KPIs to ensure performance objectives are achieved.
  • Act as the primary escalation point for complex customer service and technical support cases.
  • Troubleshoot advanced wireless service issues, including SIM/eSIM activations, number porting, billing concerns, device configuration, and connectivity challenges.
  • Support customers with mobile plans, account changes, APN configuration, LTE/4G/5G troubleshooting, Android and iPhone support, and connected device activations.
  • Review customer interactions, conduct quality evaluations, and provide actionable feedback to improve support standards.
  • Track key metrics including customer satisfaction, first call resolution, average handle time, quality scores, schedule adherence, and productivity.
  • Prepare performance reports and recommend action plans to improve team efficiency and customer experience.
  • Utilize carrier support systems, CRM platforms, and ticketing tools to manage customer accounts and technical resolutions.
  • Identify workflow improvements, update documentation, and contribute to knowledge base development.
  • Support onboarding, training, and implementation of new services, products, and operational processes.
Requirements:

The ideal candidate will have strong customer support leadership experience, telecommunications expertise, and the ability to manage remote teams while solving complex technical challenges.

  • 3+ years of recent experience supporting major wireless carriers such as AT&T, T-Mobile, Verizon, or MVNOs in a customer service or technical support leadership role.
  • Previous experience leading, supervising, or coaching customer service and technical support teams.
  • Strong understanding of wireless carrier operations and mobile technology ecosystems.
  • Hands-on experience with SIM/eSIM activation, number porting, mobile plan management, billing support, and account provisioning.
  • Experience troubleshooting APN configuration, LTE, 4G, 5G connectivity, Android devices, iPhones, GPS trackers, and smartwatches.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent written and verbal English communication skills.
  • Ability to manage multiple priorities in a remote, fast-paced environment.
  • Strong leadership, organization, and team development abilities.
  • Experience with carrier support systems, CRM platforms, ticketing systems, and reporting tools.
  • Previous experience with quality assurance, KPI reporting, workforce management, or remote team operations is preferred.
  • Familiarity with Microsoft Office, Google Workspace, Microsoft Teams, Slack, Excel, and Google Sheets is a plus.
Benefits:
  • Competitive compensation rates.
  • Weekly payment schedule.
  • Fully remote work opportunity.
  • Full-time contracted engagement of 40 hours per week.
  • Flexible global work environment.
  • Access to free training and upskilling opportunities.
  • Ongoing support, guidance, and professional community resources.
  • Opportunity to work with international clients and gain experience in global support operations.
  • Exposure to telecommunications, technical support, customer experience, and operational leadership projects.
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
 Why Apply Through Jobgether? 
 
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
 
 
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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