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Remote Telecom Billing System Jobs in California

Zoo

Senior Systems Software Engineer

Los Angeles, CA · On-site +1

$145K - $195K/yr

... system-level consistency. * Develop integrations between our systems and external platforms (e.g., billing, CRM, authentication, analytics). * Improve observability, monitoring, and alerting across ...

AccelerateHC

Data Migration Engineer

Santa Monica, CA · On-site +1

$128K - $154K/yr

... system for communications service providers - a single platform managing ... billing, operations, and automation. The company is fully remote across the US and Canada and ...

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Remote Telecom Billing System information

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is a remote telecom billing system?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a remote telecom billing system specialist?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.
What are popular job titles related to Remote Telecom Billing System jobs in California? For Remote Telecom Billing System jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Billing System jobs in California look for? The top searched job categories for Remote Telecom Billing System jobs in California are:
What cities in California are hiring for Remote Telecom Billing System jobs? Cities in California with the most Remote Telecom Billing System job openings:
Remote Telecom Billing System jobs near you

Cash Posting Specialist - Fully Remote | Upto $85/hr

Mercor

San Francisco, CA • Remote

$85/hr

Full-time

Re-posted 9 days ago

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Payment-posting & Reconciliation Manager
Type: Contract
Compensation: $85/hour
Location: Remote

Role Responsibilities

  • Oversee cash posting and payment reconciliation operations, including ERA/835 processing, manual EOB posting, and lockbox reconciliation.
  • Evaluate AI-generated payment posting outputs, ERA matching recommendations, and reconciliation reports for accuracy and completeness.
  • Manage electronic and manual payment posting workflows across multiple payers and payment types.
  • Reconcile posted payments against bank deposits, lockbox reports, and payer remittances to ensure accuracy.
  • Identify and resolve posting errors, misapplied payments, and unapplied cash.
  • Monitor cash posting KPIs, including posting accuracy rates, days to post, unapplied cash balances, and reconciliation variance.
  • Collaborate with billing, A/R, and finance teams to resolve payment discrepancies and ensure timely cash close.
  • Ensure compliance with internal controls, HIPAA, and audit requirements for cash handling.
  • Annotate AI outputs and provide structured feedback to support AI training datasets.

Qualifications

Must-Have

  • 5+ years of experience in cash posting, payment reconciliation, or revenue cycle operations, with at least 2 years in a management role.
  • Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox reconciliation.
  • Strong understanding of payer payment methodologies and remittance adjustment reason codes.
  • Experience managing high-volume payment posting operations across multiple payers.
  • Proficiency with billing systems and payment posting platforms (Epic, Athenahealth, or equivalent).
  • Exceptional written and verbal English communication skills.
  • High attention to detail with the ability to identify posting errors and discrepancies in AI-generated payment outputs.

Preferred

  • CRCR, CPC, or CHFP certification.
  • Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
  • Background in hospital or physician group cash posting operations with multi-payer complexity.
  • Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
  • Experience developing cash posting SOPs and internal control frameworks.

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.