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Remote Telecom Billing System Jobs in California

Five9

Director, Indirect and Telecom Tax

San Ramon, CA · On-site +1

$336K/yr

... systems and processes are updated accordingly. * Manage relationships with external tax advisors ... This role is fully remote for candidates who reside outside the 30 mile radius of one of our ...

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Remote Telecom Billing System information

What is a remote telecom billing system?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What are the key skills and qualifications needed to thrive as a remote telecom billing system specialist?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

What are popular job titles related to Remote Telecom Billing System jobs in California?

For Remote Telecom Billing System jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Telecom Billing System jobs in California look for?

The top searched job categories for Remote Telecom Billing System jobs in California are:

What cities in California are hiring for Remote Telecom Billing System jobs?

Cities in California with the most Remote Telecom Billing System job openings:

Remote Telecom Billing System jobs near you

Staff Product Manager, Billing

Pinterest

San Francisco, CA • On-site, Remote

Full-time

Re-posted 16 days ago

Job description

Billions of dollars flows through Pinterest's billing systems every year - if we don't get our billing right, the business stops entirely.  And those systems need to continually evolve and adapt to the needs of the business and the expectations of our advertisers.  You will lead everything we need to do to support a world-class billing system, which involves collaborating with a dynamic, motivated, and expert team of cross functional partners to redefine, automate, expand, and streamline how Pinterest transacts with its clients.  Your success will depend on leading the company through significant process changes, having deep empathy for our sellers and advertisers, partnering with many stakeholders internally and externally, and championing better ways of running the business.

What you'll do:

  • Evolve our Billing systems to support modern methods of transaction processing - from supporting insertion orders to supporting credit lines.
  • Lead product vision, strategy, technical development, and execution for a financial system that must always work and always be on. 
  • Develop a deep understanding of the business's workflows, and automate what will make the business run better and faster.
  • Expand our billing capabilities to support new geographies, new business cases, new payment methods, and new internal ways of working.
  • Design and build billing user interfaces - both internal and external - for delightful experiences.
  • Translate insights into clear product requirements and collaborate with engineering, design, data analytics, marketing, research, and other product teams to drive measurable impact.  
  • Communicate your strategy internally to ensure alignment, secure resources, and champion the roadmap's vision. 
  • Leverage AI to turbo-charge your own work, from writing to design to prototyping, and more.

What we're looking for:

  • Experience with financial systems, fintech, billing, accounting, or similar systems is a big plus.
  • Excellent communication and stakeholder alignment skills.  
  • Proven ability to shepherd large cross-functional teams in a fast-paced, collaborative environment.  
  • Strong analytical mindset, using data to guide decisions and optimize workflows.  
  • Extreme attention to detail and meticulous design sense.
  • Track record of rapidly delivering user-focused solutions in a cross-functional setting.
  • Bachelor's degree in a relevant field such as Computer Science, or equivalent experience.

Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
 
 
In-Office Requirement Statement:
  • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
  • This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

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