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Remote Telecom Billing System Jobs in California

McGuireWoods LLP

Sr. Financial Systems Analyst

Los Angeles, CA · On-site +1

$95K - $128K/yr

Along with excellent benefits, McGuireWoods offers most employees a hybrid remote option allowing ... Provide primary administration and support tasks related to the Elite 3E billing system. This can ...

Excess Telecom

Controller

Los Angeles, CA · On-site +1

$150K - $175K/yr

... remote accounting resources while helping strengthen financial processes, systems, and controls as ... billing, and collections. * Review vendor contracts, invoices, and payment requests for accuracy ...

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Remote Telecom Billing System information

What are some common challenges faced by professionals working in remote telecom billing system roles, and how can they be addressed?

Professionals working in remote telecom billing system roles often encounter challenges such as managing complex billing data, ensuring accuracy in customer invoicing, and resolving discrepancies across different systems. Communication and coordination with cross-functional teams—such as IT, customer service, and finance—can also be more challenging in a remote setting. To address these issues, it’s important to leverage collaborative tools, participate in regular virtual meetings, and maintain clear documentation. Developing a deep understanding of both the billing software and telecom industry standards can further help in troubleshooting and process optimization.

What is a Remote Telecom Billing System?

A Remote Telecom Billing System is a software platform that enables telecommunications companies to manage and process billing operations from a remote location. It automates the collection, rating, and invoicing of usage data such as calls, texts, and data services for customers. These systems are designed to handle complex billing scenarios, support multiple payment methods, and provide detailed reporting. Using a remote system allows staff to access billing functions securely from anywhere, improving efficiency and flexibility.

What is the difference between Remote Telecom Billing System vs Telecom Billing Specialist?

AspectRemote Telecom Billing SystemTelecom Billing Specialist
CredentialsKnowledge of billing software, telecom industry certificationsRelevant certifications, such as telecom billing or customer service training
Work EnvironmentRemote, software-focused, technicalOffice or remote, customer service and billing processing
Industry UsageUsed by companies to manage billing processesPerformed by professionals to handle billing inquiries and issues

The Remote Telecom Billing System involves managing billing software and processes remotely, focusing on technical system operations. In contrast, a Telecom Billing Specialist directly interacts with customers and handles billing inquiries. Both roles require industry knowledge, but the system role emphasizes software proficiency, while the specialist role emphasizes customer service skills.

What are the key skills and qualifications needed to thrive as a Remote Telecom Billing System Specialist, and why are they important?

To excel as a Remote Telecom Billing System Specialist, you need expertise in telecom billing processes, data analysis, and a solid understanding of telecommunications industry standards, often supported by a degree in IT, finance, or a related field. Familiarity with billing software like Oracle BRM, Amdocs, or SAP, as well as proficiency in SQL and data management tools, is typically required. Strong problem-solving, attention to detail, and effective communication skills help you resolve discrepancies and coordinate with cross-functional teams. These skills are essential for ensuring accurate billing, customer satisfaction, and compliance with regulatory requirements in a remote environment.
What are popular job titles related to Remote Telecom Billing System jobs in California? For Remote Telecom Billing System jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Telecom Billing System jobs in California look for? The top searched job categories for Remote Telecom Billing System jobs in California are:
What cities in California are hiring for Remote Telecom Billing System jobs? Cities in California with the most Remote Telecom Billing System job openings:
Remote Telecom Billing System jobs near you
Billing Technical Supervisor (Remote)

Billing Technical Supervisor (Remote)

California FAIR Plan Association

Los Angeles, CA • On-site, Remote

$100K - $110K/yr

Full-time

Posted 16 days ago

Job description

POSITION SUMMARY
The Billing Technical Supervisor oversees billing systems data, data fixes, and business intelligence to ensure financial data is accurate, accessible, and supports strategic decisions. This role is directly involved in identifying Billing User Interface issues, reporting, troubleshooting, UAT testing, and process improvements to comply with accounting policies and procedures. Additionally, this position supervises accounting staff in the daily monitoring of billing system performance and scheduled billing activities. The Billing Technical Supervisor establishes and implements productivity and quality standards and contributes to the development of processes and procedures.
PRINCIPAL DUTIES & RESPONSIBILITIES
• Supervise Billing department's technical operations to ensure that billing activities are processed accurately and efficiently.
• Evaluate, implement and prepare business requirements to streamline accounting processes, including enhancements to software and billing system.
• Supervise identification of system issues, resolutions and User Acceptance Testing (UAT).
• Supervise Billing system UAT testing for releases and system upgrades to meet release timelines.
• Facilitate communication between stakeholders to identify/fix and validate Billing systems performance.
• Ensure timely and efficient month-end, quarter-end, and year-end close processes.
• Ensure that staff complies with organizational accounting policies and procedures.
• Ensure timely delivery of accurate documentation, reconciliations and reports to fulfill internal and external audit requests.
• Liaise with Information Technology, Product Development and other departments as required.
• Supervise and develop Accounting staff. Provide direction and guidance as needed to accomplish team goals.
• Conduct annual review and counseling of Accounting Staff.
• Perform backup duties within the department as required.
EDUCATION & EXPERIENCE
• Bachelor's degree in Business Analytics, Computer Science, Accounting, Business Administration or equivalent.
• 3 to 5 years of relevant Billing system or accounting technical experience.
• 1 to 3 years of supervisory experience
• Intermediate to advanced Microsoft Excel and Word skills.
• Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
• Excellent oral and written communication skills. Excellent technical skills
• Duck Creek Technologies insurance system experience with an emphasis in Billing module preferred.

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