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Remote Technology Jobs in Syracuse, NY (NOW HIRING)

Darkhorse Tech

IT Field Technician (Remote)

Syracuse, NY · Remote

$43K - $50K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our ... With technicians on the ground throughout the country we offer in-person as well as remote support.

Darkhorse Tech, Inc.

IT Field Technician

Syracuse, NY · On-site +1

$43K - $50K/yr

About Darkhorse Tech Darkhorse Tech provides comprehensive Dental-Specific IT services to our ... With technicians on the ground throughout the country we offer in-person as well as remote support.

Almaaventurera

Remote Travel Consultant

Syracuse, NY · Remote

As a Remote Travel Consultant, you'll play a mission-critical role in supporting our clients from ... High attention to detail with strong organizational and follow-through habits. Tech-savvy and quick ...

EnthuZiastic

Growth Hacker - Remote

Syracuse, NY · Remote

... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... Ability to stay updated with the latest trends in marketing and technology and adapt strategies ...

Quora

iOS Engineer -Remote

Syracuse, NY · Remote

$166.68K - $191.40K/yr

You will work at the cutting edge of technology to design, develop, and maintain the Poe iOS app ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

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$20.6K

$71.7K

$157.7K

How much do remote technology jobs pay per year?

As of May 28, 2026, the average yearly pay for remote technology in Syracuse, NY is $71,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,953.00 and $101,148.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a remote technology role, and why are they important?

To thrive in a remote technology role, you need strong technical expertise in your discipline (such as software development, IT support, or cybersecurity), typically supported by relevant degrees or certifications. Familiarity with collaboration tools (like Slack, Zoom, and Jira), version control systems, and cloud platforms is also essential. Excellent self-management, communication, and proactive problem-solving skills set standout remote tech professionals apart. These competencies are crucial for delivering results, maintaining productivity, and ensuring effective teamwork while working independently.

How do remote technology professionals typically stay connected and collaborate effectively with their teams?

Remote technology professionals often rely on a combination of collaboration tools such as Slack, Microsoft Teams, or Zoom for real-time communication, along with project management platforms like Jira or Trello to track progress. Regular virtual meetings and daily stand-ups help ensure everyone is aligned on priorities and deliverables. Building strong written communication skills and being proactive in sharing updates are key to overcoming the challenges of remote work, such as time zone differences and reduced face-to-face interaction. Many organizations also foster a sense of community through virtual team-building activities and knowledge-sharing sessions.

What are remote technology jobs?

Remote technology jobs are positions in the tech industry that allow employees to work from locations outside of a traditional office, often from home or anywhere with an internet connection. These roles can include software development, IT support, cybersecurity, data analysis, and more. Remote tech jobs leverage digital tools and platforms to enable collaboration, communication, and project management across distributed teams. They offer flexibility, the ability to work with global teams, and access to a wider range of job opportunities.

What is the difference between Remote Technology vs Remote Network Technician?

AspectRemote TechnologyRemote Network Technician
Required CredentialsIT certifications, such as CompTIA A+, Network+, or Cisco certificationsNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentPrimarily remote, involving software, hardware, and system supportRemote troubleshooting, configuring, and maintaining network infrastructure
Employer & Industry UsageTech companies, IT service providers, remote support firmsTelecommunications, IT departments, managed service providers

Remote Technology roles focus on a broad range of IT support, including hardware, software, and systems, often requiring diverse certifications. Remote Network Technicians specialize in network infrastructure, requiring specific networking credentials. Both roles are commonly remote and serve similar industries, but their core responsibilities differ in scope and technical focus.

What are the most commonly searched types of Technology jobs in Syracuse, NY? The most popular types of Technology jobs in Syracuse, NY are:
What are popular job titles related to Remote Technology jobs in Syracuse, NY? For Remote Technology jobs in Syracuse, NY, the most frequently searched job titles are:
What job categories do people searching Remote Technology jobs in Syracuse, NY look for? The top searched job categories for Remote Technology jobs in Syracuse, NY are:
What cities near Syracuse, NY are hiring for Remote Technology jobs? Cities near Syracuse, NY with the most Remote Technology job openings:
Remote Technology jobs near you
Infographic showing various Remote Technology job openings in Syracuse, NY as of May 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 37% Physical, 5% Hybrid, and 58% Remote job distribution, with an average salary of $71,689 per year, or $34.5 per hour.
IT Field Technician (Remote)

IT Field Technician (Remote)

Darkhorse Tech

Syracuse, NY • Remote

$43K - $50K/yr

Full-time

Posted 3 days ago

Job description

About Darkhorse Tech

Darkhorse Tech provides comprehensive Dental-Specific IT services to our clients including ongoing support (Managed Services), startup projects & expansions (planning, design, buildouts) as well as software & hardware sales and maintenance.

As a leader in the industry, we have created and continue to foster relationships with all leading-edge technology companies servicing the Dental community. Our company was created by founder and CEO, Reuben Kamp who left his job at a nationwide Dental IT company to build a relationship-focused version of a Managed Service Provider (MSP) which creates true partnerships with its clients.

Constantly building on our 13+ years of experience we are now servicing roughly 1400 clients in all 50 states and continue to see massive growth while focusing on maintaining unparalleled support for our Dental Practice partners. With technicians on the ground throughout the country we offer in-person as well as remote support.

About You

Service first. Providing exemplary service means recognizing it. Have you put off a call to your cell phone company because the idea of waiting on hold, requesting a manager only to fight for a solution seems exhausting? Have you ever been pleasantly surprised by a service organization where your call is addressed efficiently, with care and acknowledgement that you are their top priority because you (as a client) are the lifeblood of their business? There is a huge difference in these approaches, and the latter builds loyalty and trust which is vital to the health of any business.

You are solution-oriented and accountable. When given an opportunity to address an issue you follow service standards and quickly provide a solution, if you can't you are able to escalate the issue and alert your manager to your need/want for knowledge and growth - all while communicating progress in a professional and engaging manner with the client.

Part of our team! While service tickets are addressed individually our crew is always ready to support one another, you will both receive and provide help as we are all working toward the same goal. Together we provide a level of service that our clients dream of and that we stand behind.

Field Technician Summary

As a remote Field Technician in the Syracuse, NY area, you will travel to dental offices in your assigned region to assist with varying technical issues. You will build relationships with clients and help them find solutions while providing exceptional customer service. When you are not working on-site, you will provide assistance to clients remotely. In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware, software, peripheral equipment like phones and printers, and specialized dental imaging products. We also manage routine maintenance and installations for our clients throughout the country.

Responsibilities

  • Provide excellent customer service via phone, remote, and on-site technical support
  • Walk clients through diagnostic procedures to identify and resolve errors
  • Communicate with vendors to request service, update, and resolve open tickets
  • Adhere to established methods for responding to and documenting support requests
  • Perform maintenance tasks on end user devices
  • Provide ongoing user training and self-fix solutions to clients
  • Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment
  • Handle technical requests such as password resets, drive mapping, and user account setup
  • Run network lines, punch down cable, and terminate RJ45 connections
  • Provide Saturday coverage as part of an on-call rotation schedule
  • Perform Tier 1 troubleshooting, configuration, and administration pertaining to clients' printers, wireless network configuration, server-based print queues, antivirus and firewall programs, Microsoft Windows 7 and newer operating systems, Microsoft Office 2010 and newer; Microsoft Office 365; Apple OS, and more

Qualifications and Skills

  • Excellent verbal and written communication
  • Proven time management skills
  • Proven reliability and the ability to work independently
  • Excellent customer service skills
  • Problem solving and troubleshooting skills
  • 1-2 years of tech support experience
  • 1-2 years of customer service experience
  • Bachelor's degree in Information Technology or Computer Science is preferred
  • Must have reliable transportation

Hours: Monday through Friday 8:00am-5:00pm and rotating Saturday coverage

Please note: This is a hybrid role that requires onsite visits to our clients in and around Syracuse, NY. Candidates should reside in the Syracuse area, and have reliable transportation.